Ted Britt Ford
Fairfax, VA
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New Car Buying Experience The employees listed above could not have been more gracious or more helpful. They made the whole car buying experience very pleasant. We were espec The employees listed above could not have been more gracious or more helpful. They made the whole car buying experience very pleasant. We were especially impressed with their "no-pressure" approach in the sales department and their "full disclosure/explanation" approach in the finance department. More
My Experiences At Ted Britt in Fairfax, VA Bernie Finan was the salesman who helped my husband and I with purchasing our new Ford Fusion. He talked with my husband on the phone many times and Bernie Finan was the salesman who helped my husband and I with purchasing our new Ford Fusion. He talked with my husband on the phone many times and also emailed him to communicate suggestions or respond to questions. He was very helpful in all aspects. He made the entire process relaxing and fun. I would definitely by another car from him. He was very knowledgable about the car and very patient with my many requests to test drive the car. My husband had requested an experienced salesman. I am very happy that our paths crossed with Bernie's. He is a great salesman. And, I loved the stories he told. He made you feel like you have known him for a long time. Thanks, Bernie! Linda Lafontaince and Jennifer Moccaldi made the rest of the experience a breeze. They were both very knowledgable about the financing procedures and the customer service procedures. I am in the process of purchasing a new phone and will schedule a time with Jennifer to complete the sync process. They were both very kind and gracious! Many thanks! More
Experience Great experience . Heard you were giving good deal on new cars and it was true. Also heard you have good service, that's why I choose Ted Britt of Fa Great experience . Heard you were giving good deal on new cars and it was true. Also heard you have good service, that's why I choose Ted Britt of Fairfax. More
Extremely satified I got exactly what I want and also corresponded with my sales person via email and he responded quickly. Matt helped make sure I could qualify for a I got exactly what I want and also corresponded with my sales person via email and he responded quickly. Matt helped make sure I could qualify for a car and Linda put on the finishing touches then Lauren made sure that I fully understood all of the terrific options I had on the car and how to work them. Thank you everyone! More
Great Experience Pat Cantwell was very knowledgeable and helped me find the exact Fusion SE configuration I was looking forward - he even found it as it was still in t Pat Cantwell was very knowledgeable and helped me find the exact Fusion SE configuration I was looking forward - he even found it as it was still in the rail yard in Jessup, MD. Matt was fast, friendly and efficient with the finance paperwork. Jennifer Moccaldi was very helpful with configuring and walking me through Synch. More
Buying a car at Ted Britt We found ourselves at Ted Britt Ford in need of a new car. Patrick took the time to listen to our needs and made suggestions on models to look at. He We found ourselves at Ted Britt Ford in need of a new car. Patrick took the time to listen to our needs and made suggestions on models to look at. He took the time to explain all the options available. When we decided on a car he made sure all details where taken care of. Linda was awesome also. She looked at our per approved rates from our bank and found us a much better rate. Over all we are very impressed with quality of the staff and their commitment to high level of service. In conclusion I would recommend Ted Britt for your next car purchase. More
2014 Ford Escape Purchase This was the third car I've purchased from Ted Britt Ford in Fairfax, and the second with salesman Eric Suter. The sales experience was relaxed and p This was the third car I've purchased from Ted Britt Ford in Fairfax, and the second with salesman Eric Suter. The sales experience was relaxed and pressure-free, and the service was terrific. Eric was very patient and showed me several vehicles, even having the car I ultimately purchased delivered from the other Ted Britt location. He spent several hours with me. Alison insisted that I drive the vehicle with each engine option to make sure I selected the one that I liked best before making a purchase. The price was over $1000 less than for the identical vehicle I test drove at a competing dealership, plus Ted Britt extends the manufacturer's powertrain warranty at no additional cost. Matt Drennen in Finance was pleasant and patient, and took the time to walk me through all of my options even though it was nearly 10PM by the time we finished. Overall this is how a new car dealership should be run. More
THE BEST! I had received a letter from this dealership in my mail offering me an interesting deal so I called them and scheduled an appointment to meet with Chr I had received a letter from this dealership in my mail offering me an interesting deal so I called them and scheduled an appointment to meet with Christian. He was SO VERY HELPFUL and great to work. After wards I was refer to the finance director Natasha and she was AWESOME! Very great personality and made you feel extra comfortable. Finally once I purchased my new car Jennifer explained all the feature to me extremely well and I am toooooo satisfied. They eve fed me PIZZA & cake! More
Great!!! I was extremely happy with the professionalism of the Ted Britt dealership! Everyone who helped with the purchase of my new Ford was amazing!!! Pleas I was extremely happy with the professionalism of the Ted Britt dealership! Everyone who helped with the purchase of my new Ford was amazing!!! Please go check them out!!! More
New Truck Purchase I was on my way to another dealership to purchase a new truck when I was I contacted by John Church (Internet Sales) in response to a PenFed/Truecar c I was on my way to another dealership to purchase a new truck when I was I contacted by John Church (Internet Sales) in response to a PenFed/Truecar car buying service request. I figured I'd stop by and see if Ted Britt could match or beat the deal I was getting from the other dealership. I worked with Christian Omari when I got to the dealership and he was very upfront and direct on pricing and trade value. In the end, Ted Britt had the truck I wanted and they beat the deal I had worked out with the the other dealership. I left Ted Britt with a new F-250 and was very happy with the service I received from Christian, Jennifer, and Linda. All of them were very honest and upfront about products/options and really tried to help me out. This is the second vehicle I have bought from Ted Britt and both experiences have been painless. I would not hesitate to work with them again. More


