Ted Britt Ford

Oil Change and Full Detail Called Gary Funk for apt and loaner, done in 3 mins. Dropped F150 off, loaner was ready. Picked F150 up, done on time, oil changed, and absolutely s Called Gary Funk for apt and loaner, done in 3 mins. Dropped F150 off, loaner was ready. Picked F150 up, done on time, oil changed, and absolutely spotless and gleaming! Kudos also to Bonnie and Laurel at the cashier's desk--both very courteous. Well done Gary and team! More

I had previously purchased a new car at Ted Britt Ford in Fairfax and had an outstanding experience. This purchase involved different employees and was even better. Eric Suter was an excellent sales person, Fairfax and had an outstanding experience. This purchase involved different employees and was even better. Eric Suter was an excellent sales person, answering all of my questions clearly and completely. I felt that he represented my position well with his management. He was completely knowledgeable about the particular car I was looking at. He was professional, likeable and honest. Linda Lafontaine was an amazing finance professional to work with. She made the transaction easy and easy to understand. She found the best financing deal for me. Loved her!! All in all, I left Ted Britt Ford happy and satisfied that I got a great deal on a great car and was able to work with nice, honest professionals. More

Great experience. We were glad we went there first. Car was my first choice but the dealer made it much easier than expected. Very happy! was my first choice but the dealer made it much easier than expected. Very happy! More

Karan was very easy to work with. He put no pressure on us to buy and answered all of our many questions. I would recommend him to friends. Linda in finance was also very pleasant and easy to work with. us to buy and answered all of our many questions. I would recommend him to friends. Linda in finance was also very pleasant and easy to work with. Steve More

So I purchased a car a year ago from another dealership and I hated it! My boss told me it was time to get something I liked so I did research on it and picked out the car. We showed up Friday night at 8 and I hated it! My boss told me it was time to get something I liked so I did research on it and picked out the car. We showed up Friday night at 8:00 (to just look around) and Mike Havey helped me right away and was amazing. The car I wanted was at another lot and Andy Britt had someone bring it over that night...knowing it was too late to do anything but to make sure it was the car I wanted. I took it home over night and fell in love with it. The next morning is when the fun began. I do say fun not as a point of sarcasm but the experience was actually a lot of fun. I felt NO pressure at all. I had some identity theft issues in the past and when we sat down with Natasha from finance (if you go to this dealership make sure you deal with Natasha, Linda, or Roxanne from finance only because the pain is painless with them), it truly was a professional experience. I never felt pressured at all. It was not the usual car buying experience everyone dreads having to deal with. When I was done with finance Kwin showed me how to use the Sync system in my car. It was great. Everyone was so helpful. I must admit this car is smarter than me and I was scared for the auto park assist...which Mike Havey spent time waling me through it and showing me how to use it. I would not only buy another car here myself...but I put Mike Havey's business cards in my office lobby so my clients can experience the same type of service I just did! More

We recently purchased a new 2014 Ford Fusion Hybrid from Ted Britt Ford in Fairfax, and based on my experience I would recommend them highly. Al Alqaisi was my sales associate, and we spent well over an ho Ted Britt Ford in Fairfax, and based on my experience I would recommend them highly. Al Alqaisi was my sales associate, and we spent well over an hour test-driving cars. As I had already test-driven the Fusion at another dealership, I was diving-deep into some of the details between different trim levels. Al knew his stuff backwards-and-forwards, and let me take as much time as I needed to learn more about the car. He also worked with me on pricing: We had productive, and to-the-point, arms-length negotiations and were able to agree on a price that was very competitive. He (and the sales managers with whom I worked) were professionals throughout the process, which is exactly as it should be. Ted Britt also shines in the back of the house. I have purchased new cars in the past, but this is the first time that a finance person acted as my advocate (rather than try to pressure me into something that was not in my best interests). Specifically, I worked with Linda Lafontaine, who asked us what our financing goals were (minimizing total interest paid versus minimizing monthly payments). We opted for the former, and she shopped around for the lowest interest rate available. After she had found a very competitive rate by checking with a couple of banks, and after we had started filling-out our paperwork, she decided to check with one additional bank and, as a result, was able to find a rate that was more than a quarter-percent lower. So we tore-up the paperwork and started over, saving us several hundred dollars in interest. She was also crystal-clear in explaining the paperwork that we were signing. All-in-all, from the time I first contacted the dealership to delivery, a great experience. More

I was contacted immediately about the car I was looking at on the website and offered a much lower out the door price than any other dealership I had contacted. There was no need to negotiate because they at on the website and offered a much lower out the door price than any other dealership I had contacted. There was no need to negotiate because they immediately gave me their bottom line price. I went to the dealership and had an excellent salesperson who was helpful in getting everything set and ready to go within my limited amount of time, including assisting with the return of my other car when I had no other driver available. The finance manager was very helpful and friendly, allowing me to get things processed quickly and accurately. All employees at this dealership went far beyond my expectations in the purchase of a new car. More

Had been thinking about buying the fusion hybrid so I stopped in. Everyone I encountered was friendly and knowledgable. They did not try to oversell me and worked to stay within my budget. They helped stopped in. Everyone I encountered was friendly and knowledgable. They did not try to oversell me and worked to stay within my budget. They helped me balance the features I wanted with my budget which was only possible because the dealership had a large inventory of fusions with different options. More

The purchase of my new Ford could not have gone more smoothly. After researching prices on the web, I was able to get a commitment via email from Naznin that several other Ford dealers could/would not smoothly. After researching prices on the web, I was able to get a commitment via email from Naznin that several other Ford dealers could/would not match. They also said that they were sure I would not get the price promised. I was then handed over to Daniel who set up a time for me to come in and test drive and purchase the vehicle. When I arrived at the dealership, Brian was there to help me the entire way and I purchased the vehicle at the price promised (almost $1000 below the identical vehicle at the next best priced dealership). Jennifer set the vehicle up and my mysycnh account up and was quite respectful of my time and desire to get dinner with my family. Lastly, Linda made the payment for my vehicle extremely pleasant and even reminded/asked me if I had nay memberships (such as COSTCO) that would reduce the price of some additional purchases I made. To date, it was one of the best car buying experiences I have had. More