
Ted Britt Ford
Fairfax, VA
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I am a first time car buyer and Alex was amazing and super friendly. He joked and was honest and showed me all features. I was looking for just a mustang convertible which he showed me the basic one i super friendly. He joked and was honest and showed me all features. I was looking for just a mustang convertible which he showed me the basic one i saw online, but I wanted the premium mustang package and he found me one in his inventory and i feel in love. I never felt pressured during my experience, which I was weary of buying a new 2014 Mustang convertible. Jennifer was the sweetest person ever showed me all the tricks and stuff I can do with my new car. Linda was amazing and gave me financing advice and helped me through this whole process of buying the car. Natasha and Mason I never formally met but she/he helped with the process as well. I love love love my new Mustang and I loved the people that worked with me, they should get a raise for the above and beyond experience they gave me compared to other dealers I went to see in buying a car. Andy Britt was also part of the experience and was so pleasant and answered any questions my mother and I had. Thank you so much and I will recommend anyone to this dealership. Thank you again for my BEAUTIFUL 2014 Ford Mustang Convertible, Hands down ya'll are the best. More
Johan was thorough on the details over the phone. Natasha was tenacious in getting my paper work through. Linda did a great follow up on the final touch. was tenacious in getting my paper work through. Linda did a great follow up on the final touch. More
My husband and I were very pleased with the sales reps which were all knowledgeable with their specific duties. The only complaint we have is that the length of time it took to see each rep we waited at which were all knowledgeable with their specific duties. The only complaint we have is that the length of time it took to see each rep we waited at one time for 25 minutes. More
Andy, Marvin, Natasha and Linda were all very helpful and made this purchase very stress free. This was our third vehicle purchased from Ted Britt!! Thanks to all!!!! made this purchase very stress free. This was our third vehicle purchased from Ted Britt!! Thanks to all!!!! More
Everyone we worked with at Ted Britt, Fairfax, was exceptional from our first phone call to our last visit. We found the truck we wanted and completed the sale. I would recommend Ted Britt Ford to m exceptional from our first phone call to our last visit. We found the truck we wanted and completed the sale. I would recommend Ted Britt Ford to my friends. More
On Feb 10th, 2014 I purchased my first car EVER and I went to Ted Britt Ford in Fairfax VA. The experience was absolutely wonderful, and I was very satisfied with everything that went on that day. If I e went to Ted Britt Ford in Fairfax VA. The experience was absolutely wonderful, and I was very satisfied with everything that went on that day. If I ever need to buy another car, I will come back. More
During our buying process Evelyn (General Sales Manager), Sonny (Salesman), Rick (Sales Manager), and Matt (Finance) were very helpful and wanted our business and were more than helpful to accommodate our re Sonny (Salesman), Rick (Sales Manager), and Matt (Finance) were very helpful and wanted our business and were more than helpful to accommodate our requests. The only issue we had was with Daniel Khan, when we asked for numbers we were left waiting for almost an hour and a half, this was late in the evening with only one other customer in the whole place and was becoming very defensive to us when we starting questioning him of why we were left for so long with no answers. We left that evening with a bad taste in our mouth. However, the next day Evelyn, Sonny, Rick, and Matt restored our faith in Ted Britt Ford. More
Daniel spent lots of time with us going over all the details of the Ford CMAX. Linda and Nicole helped us get through all the paperwork in record time. Overall, a great car buying experience. details of the Ford CMAX. Linda and Nicole helped us get through all the paperwork in record time. Overall, a great car buying experience. More
Wonderful team, always so nice and you know you will get the best service with a smile and the best price. Thank you Tom, Linda, and Jennifer!! the best service with a smile and the best price. Thank you Tom, Linda, and Jennifer!! More