
Ted Britt Ford
Fairfax, VA
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Tedd Britt worked to meet our finance needs and within our budget, while offering a great rate and warranty on a used vehicle that typically is not available elsewhere. Thanks! our budget, while offering a great rate and warranty on a used vehicle that typically is not available elsewhere. Thanks! More
Team support from the moment in the door through Al, Jennifer, Linda, then Jennifer to close it out. Wonderful experience. Very family friendly. Ford forever. Jennifer, Linda, then Jennifer to close it out. Wonderful experience. Very family friendly. Ford forever. More
Steve was the consummate professional. He was well versed in the line of vehicles that FORD has in the inventory and was able to "talk the talk" without being pushy. I decided on the vehicle that I wanted a in the line of vehicles that FORD has in the inventory and was able to "talk the talk" without being pushy. I decided on the vehicle that I wanted and Steve delivered the vehicle. I had a an idea of a fair price and Steve matched it. From the time that i walked into the dealership to the point that I signed my intent to buy, was less than 30 minutes. Could I have negotiated for a few hundred more? probably. Was it worth it? nope. I was overall pleased with the price and with Steve's assistance. Linda made the financial aspects of the purchase stress free. She was enjoyable to work with and was not pushy with the "add ons" service contracts etc. I think that she probably missed her calling in the sales department. I would guess that she entices many customers to upgrade to one of the offered service packages! all in all a great experience. More
My experience with this purchase was the best I have had in my auto purchasing history. Brian was very knowledgeable about the products he was selling and did not pressure me into the purchase like many dea in my auto purchasing history. Brian was very knowledgeable about the products he was selling and did not pressure me into the purchase like many dealer have done in the past. Jennifer explained the accessories available to us and did not pressure us into buying anything we didn't want to and stayed late to insure that the systems in the truck were set up as designed. Linda stayed late to handle the final paperwork on our purchase while trying to handle many other fires at the same. Thank you Aaron More
Our entire experience from the time we met with Eric, through the numbers process with Natasha, and into the final paperwork with Linda was quick, informative and friendly. I have purchased many vehicles through the numbers process with Natasha, and into the final paperwork with Linda was quick, informative and friendly. I have purchased many vehicles and this was by far the most impressive team. We will definitely recommend this dealership to all of our friends because of these three individuals. Thank you all!! More
Laurel was extremely helpful and friendly when I went to pick up my vehicle. She went above and beyond to help determine when my vehicle would be ready, and made me feel valued as a customer. pick up my vehicle. She went above and beyond to help determine when my vehicle would be ready, and made me feel valued as a customer. More
Alex, Linda, and Lauren were very helpful and great to work with. They were personable, efficient, and patient. They did everything they could to make my experience with Ford a good one. work with. They were personable, efficient, and patient. They did everything they could to make my experience with Ford a good one. More
Again, great experience. I paid what I expected to pay no more no less. No unwanted sales pitches etc...Third purchase from Ted Britt. I will be back again. more no less. No unwanted sales pitches etc...Third purchase from Ted Britt. I will be back again. More
I had been to two dealers prior to Ted Britt. Right away I felt the difference with the level of customer service and willingness to help me find the truck I had been looking for. It was such a relief to h I felt the difference with the level of customer service and willingness to help me find the truck I had been looking for. It was such a relief to have everything settled and couldn't be more happy with my new F-250. More
Marcus' mechanical knowledge, in conjunction with his obvious desire to treat the customer as he would be treated, was evident at every point of the sale from the first meeting, to the follow-up answers obvious desire to treat the customer as he would be treated, was evident at every point of the sale from the first meeting, to the follow-up answers to questions, through the ultimate purchase of the car. He completely destroyed any negative notion one could have about a "car salesman"! I will recommend him to anyone I know who is interested in buying a car! Linda is incredibly competent in her position; however, what puts here over-the-top in service is her empathy and ability to make the nervous buyer feel secure in the buying process. Boy, can she manage crisis! If I could clone her 10 times I could start my own airline! Andy never let's you see him sweat! He is congenial and positively persuasive in helping to get the purchaser to see herself in a new car. I walked into the dealership seeing myself in a used car; however, Andy showed me the error of my ways and I am now the owner of a new vehicle! Jennifer is a great communicator, a very good trainer, and a very nice person to help, along with the team of Marcus, Linda and Andy, to take the fear out of the car buying experience. I know it isn't rocket science, but buying a car after many years of being in prehistoric times (without updated automation et al) can be stressful--this gal made it all look easy and, now, it IS easy! More