Ted Britt Ford

This purchase was an internet deal. Ryan (internet sales) gave me the dealer's best price, which beat every other local deal. Ryan handed me over to Tom Ross in the showroom for a quick test overview sales) gave me the dealer's best price, which beat every other local deal. Ryan handed me over to Tom Ross in the showroom for a quick test overview and test drive. Tom confirmed the internet price and I bought the truck. I was in and out in less than 3 hours, and was able to drive the truck home. Follow up customer service has been excellent. This is my second purchase from Ted Britt Ford and I am completely satisfied. I will recommend this dealer and both of these salesmen again. More

Colin is the nicest most respectful person I've met in a long time. I am from Indiana and he picked me up from the airport just to make it easy for me to get to Virginia and drive my car home. He made in a long time. I am from Indiana and he picked me up from the airport just to make it easy for me to get to Virginia and drive my car home. He made buying a car a great experience. If I lived in Virginia I would tell everyone i know to go there! I hope he is appreciated at the dealership. He deserves top awards! Thanks you Colin! Donnita Smith More

Joel is the man. He worked hard to find us the car we wanted that fit our budget. He was patient and knowledgable in answering all of our questions and was very courteous in all of our interactions. He w wanted that fit our budget. He was patient and knowledgable in answering all of our questions and was very courteous in all of our interactions. He was very prompt in returning all of our calls and followed through on all of his commitments. I work in a similar field and I can honestly say that it is rare to find someone so focused on providing such an excellent customer experience as Joel is. Matt was also very helpful with the financing and Melanie did a fantastic job demonstrating some the features in our new Fusion! Awesome experience! More

Bernie was wonderful to work with. I hadn't bought a car in 12 years so there were a lot of new options; Bernie was very patient at explaining what was available. I'd told him over the phone what I was car in 12 years so there were a lot of new options; Bernie was very patient at explaining what was available. I'd told him over the phone what I was looking for so that when I arrived Bernie had printouts on four cars that fit my requirements (and I think I ended up buying the first car I test drove). He gave me a very fair price, and after the paperwork was done he got in the car with me to make sure I knew how everything worked and was comfortable. I definitely recommend him to anybody wanting to buy a new car. Linda, in the Finance department, was also super to work with. She explained all my options on the warranty/maintenance plans, and explained the pros and cons to each. She worked with various financing options to make sure I got the best interest rate available. More

We had a superb experience at Tedbritt Ford Fairfax. Karwan Zewer made our buying experience great, He answered all our questions and was friendly and provided us with all the information. We will recom Karwan Zewer made our buying experience great, He answered all our questions and was friendly and provided us with all the information. We will recommend him sure to our friends and relatives. He was patient with us and provided great hospitality during our shopping and finalizing the deal. Customer service provided by Melanie was great and we were totally satisfied with her guidance provided during our interaction and also gave us an in depth tour and explanation of MY Touch features. More

I give Ted Britt Ford - Fairfax, and especially the Team of Christian, Kwin, and Linda a "Great" rating because they were a pleasure to work with, and they took the time to understand and ensure my new-car of Christian, Kwin, and Linda a "Great" rating because they were a pleasure to work with, and they took the time to understand and ensure my new-car needs and desires were met. I felt like they were honestly working with me to get me to a place I needed to be in order to make a purchase decision. I got exactly what I wanted. I would highly recommend this team to anyone who wants honest and fair treatment. BTW, this is the seventh vehicle I have purchased from Ted Britt Ford - Fairfax so it's obvious I like their service and their products, but this was the best experience I've had yet. More

Excellent service. My 2002 T-Bird had a gas leak had it towed to Ted Britt where I purchased the car years ago. Everyone but especially Richard were very nice and professional. towed to Ted Britt where I purchased the car years ago. Everyone but especially Richard were very nice and professional. More

Mitch was able to get close to the price I was looking for. I was ready to walk and he was able to go back and get my ask. He was very friendly and helpful through the entire process. Melanie was very hel for. I was ready to walk and he was able to go back and get my ask. He was very friendly and helpful through the entire process. Melanie was very helpful in explaining the process and providing information on what to expect post purchase. More

I bought my 1998 Ford Explorer 15 years ago from Ted Britt Ford - and Ted Britt Ford has been servicing it since I bought it. I have dealt with Mr. Funk the entire time and there is no better. The w Britt Ford - and Ted Britt Ford has been servicing it since I bought it. I have dealt with Mr. Funk the entire time and there is no better. The whole staff is polite, courteous, bright and funny as well as helpful. Gary and his team always find anything that might be wrong with my truck - which in the 15 years I've owned it has been extremely seldom. It is the best vehicle I've ever owned (and that includes my 1974 Dodge Charger, and 1967 Ford Mustang). The truck is a work-horse, and possibly the best investment I've ever made. I would buy from them again anytime. And as long as Mr. Funk works there, I'll be taking my vehicle there for servicing. As long as Ford is in business and I live back on the east coast, I'll be dealing with Ted Britt Ford. Saying these things about an auto dealership is not the norm for me - as a female in our society, it can be a challenge to try and buy a vehicle. But it never was at Ted Britt, and I was never treated like I was missing brain cells because of my gender. They're truly a great business and hire intelligent people. More

Collin was very helpful and informative in the sale. Natasha and Linda both helped me get the best rate and made the financing very easy. Natasha and Linda both helped me get the best rate and made the financing very easy. More