Ted Britt Ford

Everyone was very knowledgeable, professional, courteous and thorough. They worked well together as a team and completed the transaction in about 2 hours. No one tried to oversell upgrades. and thorough. They worked well together as a team and completed the transaction in about 2 hours. No one tried to oversell upgrades. More

Mitch Sulkess is the only car salesman I want to work with. My husband and I have purchased at least 6 previous cars before from Mitch. He is outstanding. I like his friendliness, honesty, and careful with. My husband and I have purchased at least 6 previous cars before from Mitch. He is outstanding. I like his friendliness, honesty, and careful explanations. He has always been extremely helpful to me and has never steered me wrong. I value his word, advice, and opinions. Natasha was wonderful and so very patient when she explained all the financial aspects- which there were a lot- so that my daughter and I could realy understand what we were signing up for. Cassandra was super in helping my daughter begin to understand the technical features. Once again working with Mitch was such a pleasure and now we have 2 other wonderful people that we will enjoy working with again. More

We were looking for a slitely biger car and we liked the the look of the escape. My boyfriend and i are always busy and then realized all dealer ships close at 9pm. We called Ted Britt Ford in Fairfax and t the look of the escape. My boyfriend and i are always busy and then realized all dealer ships close at 9pm. We called Ted Britt Ford in Fairfax and talked with AL, he was nice to say we could come after they closed to look at and test drive the escape, which i believe is the reason for walking out the door with a brand new ford escape sel, because of all the nice people who helped us there. We love our new car. More

Eric Suter made my car buying experience effortless. From the moment I arrived, Eric kept things moving as I was on a time crunch. He was friendly and organized - I loved working with him the moment I arrived, Eric kept things moving as I was on a time crunch. He was friendly and organized - I loved working with him More

Thank you Laurel for all your help with our Ford Explorer. Very strong smell of gasoline and since you were concerned about our safety it was awesome for you to get our vehicle picked up (towed) fr Explorer. Very strong smell of gasoline and since you were concerned about our safety it was awesome for you to get our vehicle picked up (towed) from our home (the tow truck arrived within 45 minutes). We really appreciate your help and your concern for our safety :) Thanks Laurel! The Callahan's More

They made us feel very comfortable and were so helpful with all of the questions that we had. They were so friendly and easy to talk with. I would recommned them to anyone who wants to buy a car. They with all of the questions that we had. They were so friendly and easy to talk with. I would recommned them to anyone who wants to buy a car. They are not pushy and very patient with you. Everyone was just so nice and helpful. More

Very helpful informative staff,,,, anxious to make the experience pleasant. Very professional in every respect. Johan was outstanding in sales; Roxy wonderful in the finance end; Cassandra was a bright s experience pleasant. Very professional in every respect. Johan was outstanding in sales; Roxy wonderful in the finance end; Cassandra was a bright spot in my day; incredible sense of humor. More

Was great working with Mitch. He was extremely helpful in getting me exactly what I wanted at a price that I could afford. All other employees were helpful and informative. in getting me exactly what I wanted at a price that I could afford. All other employees were helpful and informative. More

I found my 2014 Mustang via the Internet at Ted Britt Ford Fairfax. I went there and Karwan Zewer met me at the front door. He was exceptional because he made my car buying experience a joy; answering Ford Fairfax. I went there and Karwan Zewer met me at the front door. He was exceptional because he made my car buying experience a joy; answering all my questions, taking a test drive, negotiating an excellent out-the-door price, and getting my car ready. Kwin Leynes went over all the features quickly and pleasantly. And finally, Linda Lafontaine handled all of the paperwork and exceptional financing in a timely and efficient manner. More

Had a negative experience in the service dept. that was resolved to my satisfaction. Michele Trankovich QUICKLY resolved the issue. I called her at 8AM and the situation came to a close a short time later resolved to my satisfaction. Michele Trankovich QUICKLY resolved the issue. I called her at 8AM and the situation came to a close a short time later. She is DEDICATED to providing sincere customer care and it is evident in her accessibility. Seriously, this lady needs a raise! More