Back

Ted Britt Ford

Fairfax, VA

3.1
1,067 Reviews
Ted Britt Automotive Group in Fairfax, VA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Contact Dealership

11165 Fairfax Blvd

Fairfax, VA

22030

Directions

By Type

Showing 1,067 reviews

May 07, 2013

Laurel was very professional and helpful. Did a great job understanding my concerns and getting it taken care of. First class service! Vehicle was fixed right and quickly. More

by sundaze30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 14, 2013 -

Ted Britt Ford responded

Thank you for taking the time to give Laurel a shout out in regards to your positive experience in our service department! Have a wonderful week!

May 07, 2013

Great people and excellent customer service, very friendly and the overall experience was great doing business. We were extremely satisfied with the selection of vehicles to choose from and will reco More

by Jhicks1922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Carroll, Sonny Robinson, Linda Lafontaine
May 14, 2013 -

Ted Britt Ford responded

Thank you for taking the time to review our dealership! It was a pleasure serving your needs and we look forward to meeting you friends and family and giving them the one of a kind experience that your received!

May 06, 2013

Everyone I met at Ted Britt Ford was extremely helpful and knowledgeable. I went in to buy a used truck, but was able to purchase a new truck at a pre-owned price. Thanks to Sonny and Linda for a great More

by asible
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Robinson, Linda Lafontaine
May 14, 2013 -

Ted Britt Ford responded

Thanks so much for your business and taking the time to review our dealership! We are very happy that you had a positive experience. If you get a moment, would you mind sharing your review on Cars.com? http://www.cars.com/dealers/2643/ted-britt-ford/reviews Thanks so much and have a great week!

May 06, 2013

I was in the market for a used fuel efficient car with low miles. On Saturday evening, I found a 2011 Ford Focus on USAA's website that fit my needs for a great price and emailed the dealership. They go More

by ScottConlon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moses Quartey, Linda Lafontaine
May 07, 2013 -

Ted Britt Ford responded

Thank you Scott!! It was an absolute pleasure working with you!

May 06, 2013

Laurel was very helpful and efficient. I would definitely work with her again. She was professional and answered all my questions. You should promote her. More

by 2468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2013 -

Ted Britt Ford responded

Our customers are of #1 importance... We are thrilled that you were completely satisfied with your service. We hope you have a great week!

May 06, 2013

Laurel was very helpful in answering our questions about buying a used SUV. When we are ready to buy we will definitely come back to her to find what we need. The Cook Family More

by kigva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2013 -

Ted Britt Ford responded

Thanks so much for your business and taking the time to review our dealership! We are very happy that you had a positive experience. Take care and have a great week!

May 06, 2013

The dealership was very clean and friendly. They explain my problem very clearly and what should be done. Thank you for your help. I enjoy this dealership. More

by ann_607b
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 14, 2013 -

Ted Britt Ford responded

Thanks so much for your business and taking the time to review our dealership! We are very happy that you had a positive experience. Take care and have a great week!

May 06, 2013

If I have a question, laurel is the person to ask. She will help in any way that she can and make sure you are taken care of. She understands that customer service is a top priority. More

by Nerftoys
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 14, 2013 -

Ted Britt Ford responded

Our customers are of #1 importance... We are thrilled that you were completely satisfied with your service. We hope you have a great week!

May 06, 2013

Everyone was helpful, courteous, friendly and efficient. Eric Suter was able to accommodate my schedule and even picked me up so I wouldn't have to wait for my husband to drop me off. They were able to pr More

by cstucky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Suter, Bill Crofford
May 14, 2013 -

Ted Britt Ford responded

Thank you for sharing your excellent experience! We look forward to seeing you in our service department to continue your experience!

May 04, 2013

From the very start Moses was very professional and easy to work with. He found exactly what we asked for that same day. We bought the truck the next day and Kwin explained all that we needed to know. Lin More

by hylandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moses Quartey, Linda Lafontaine
May 14, 2013 -

Ted Britt Ford responded

Our customers are of #1 importance... We are thrilled that you were completely satisfied with your purchase. We hope you have a great week!

...
87
...