Ted Britt Ford

Very helpful informative staff,,,, anxious to make the experience pleasant. Very professional in every respect. Johan was outstanding in sales; Roxy wonderful in the finance end; Cassandra was a bright s experience pleasant. Very professional in every respect. Johan was outstanding in sales; Roxy wonderful in the finance end; Cassandra was a bright spot in my day; incredible sense of humor. More

Was great working with Mitch. He was extremely helpful in getting me exactly what I wanted at a price that I could afford. All other employees were helpful and informative. in getting me exactly what I wanted at a price that I could afford. All other employees were helpful and informative. More

I found my 2014 Mustang via the Internet at Ted Britt Ford Fairfax. I went there and Karwan Zewer met me at the front door. He was exceptional because he made my car buying experience a joy; answering Ford Fairfax. I went there and Karwan Zewer met me at the front door. He was exceptional because he made my car buying experience a joy; answering all my questions, taking a test drive, negotiating an excellent out-the-door price, and getting my car ready. Kwin Leynes went over all the features quickly and pleasantly. And finally, Linda Lafontaine handled all of the paperwork and exceptional financing in a timely and efficient manner. More

Had a negative experience in the service dept. that was resolved to my satisfaction. Michele Trankovich QUICKLY resolved the issue. I called her at 8AM and the situation came to a close a short time later resolved to my satisfaction. Michele Trankovich QUICKLY resolved the issue. I called her at 8AM and the situation came to a close a short time later. She is DEDICATED to providing sincere customer care and it is evident in her accessibility. Seriously, this lady needs a raise! More

Great people and excellent customer service, very friendly and the overall experience was great doing business. We were extremely satisfied with the selection of vehicles to choose from and will reco friendly and the overall experience was great doing business. We were extremely satisfied with the selection of vehicles to choose from and will recommend this dealership to all of our friends and family. More

Laurel was very professional and helpful. Did a great job understanding my concerns and getting it taken care of. First class service! Vehicle was fixed right and quickly. job understanding my concerns and getting it taken care of. First class service! Vehicle was fixed right and quickly. More

Everyone I met at Ted Britt Ford was extremely helpful and knowledgeable. I went in to buy a used truck, but was able to purchase a new truck at a pre-owned price. Thanks to Sonny and Linda for a great and knowledgeable. I went in to buy a used truck, but was able to purchase a new truck at a pre-owned price. Thanks to Sonny and Linda for a great experience. More

Everyone was helpful, courteous, friendly and efficient. Eric Suter was able to accommodate my schedule and even picked me up so I wouldn't have to wait for my husband to drop me off. They were able to pr Eric Suter was able to accommodate my schedule and even picked me up so I wouldn't have to wait for my husband to drop me off. They were able to pre-prepare my paperwork to streamline the purchase process with Matt Drennen and the floormats that I ordered from Bill Crofford when I bought the Escape were available for pick up two days later. It was an excellent experience! Cassandra Graham was also very helpful in showing me how the Sync system worked. Overall, it was an excellent experience. More

I was in the market for a used fuel efficient car with low miles. On Saturday evening, I found a 2011 Ford Focus on USAA's website that fit my needs for a great price and emailed the dealership. They go low miles. On Saturday evening, I found a 2011 Ford Focus on USAA's website that fit my needs for a great price and emailed the dealership. They got back to me the next morning and scheduled an appointment. I was in and out of the dealership in three hours and am very pleased with the service that I received from Moses, Kwin, and Linda. I am pleasantly surprised by all of the high-end features on the Focus, especially the dash display that showed that I was getting 34 MPG on the way to work this morning! More

Laurel was very helpful and efficient. I would definitely work with her again. She was professional and answered all my questions. You should promote her. work with her again. She was professional and answered all my questions. You should promote her. More