Ted Britt Ford - Service Center

Very happy First service for my 2014 Escape. I chose to wait since I was told it would only be an hour and a half. They were very quick and I was out in about First service for my 2014 Escape. I chose to wait since I was told it would only be an hour and a half. They were very quick and I was out in about an hour! Love my car! More

Gary Funk I have been a customer of Ford and Ted Britt for many years. Gary Funk is exceptional! Gary has always been great to work with for the service of my I have been a customer of Ford and Ted Britt for many years. Gary Funk is exceptional! Gary has always been great to work with for the service of my Escape. He is always friendly and very responsive. He care about me and my Escape. He has always met deadline and always communicates with me regarding my escape. He is more that than the guy that I take me SUV to get service. More

Amazing 100 across the Board! Amazing Service, quick and very friendly. Awesome loaner car service helps me with my hectic work schedule and Gary is an outstanding service advisor. Amazing Service, quick and very friendly. Awesome loaner car service helps me with my hectic work schedule and Gary is an outstanding service advisor. Thanks! More

Throttle Body As usual the service was attentive and good. I arrive at Ted Britt service in an emergency, in full highway, for no reason, the car lost power althoug As usual the service was attentive and good. I arrive at Ted Britt service in an emergency, in full highway, for no reason, the car lost power although it was still running. Happily not occurred any misfortune. Later, I found out that it was related to damage in a letter I received from the Ford on the Throttle Body. More

6 Month Service Check Overall, everything went well. My wife had our car towed to the dealer because of a key malfunction. Since we were a little past due for service I f Overall, everything went well. My wife had our car towed to the dealer because of a key malfunction. Since we were a little past due for service I figured I would have the service team do the 6 month service check as well. Everything seemed to be checked and inspected to my standards. 2 things that I Noticed that I was not expecting upon my arrival on May 27(memorial day Tuesday). first, There was a case to what i believe is the battery or something under the hood that was left under the drivers seat(its still there). Ive been on crutches and havent been able to investigate. and Second, I was hoping that My car would have been washed. I may be asking a bit much but when all of my friends and family pick there cars up from various dealerships from being serviced one thing i always respect and appreciate is how they take the time to wash your car. Maybe I'm outdated in my thinking, but I was really looking forward to a clean car especially since it was my first experience with the service team. Maybe i need to scale back my expectations? Overall The car is running great which is paramount. Thank you More

Car Repairs The service was done in a very timely manor. The employees were extremely helpful. The overall experience was the best car service I have had yet. The service was done in a very timely manor. The employees were extremely helpful. The overall experience was the best car service I have had yet. More

Service Visit I encountered many friendly and helpful employees. Anybody passing by would check to see if there was anything they could help me with. A minor misu I encountered many friendly and helpful employees. Anybody passing by would check to see if there was anything they could help me with. A minor misunderstanding about the price of the service was quickly corrected I felt like I was in good hands with Gary and Nicole. There was a guy at the parts desk that helped me also. I don't see his picture above but he was very easy to work with too. I have a part arriving tomorrow morning for my vehicle. More

Regular Service visit There was some confusion when I was trying to check in for my appointment, but once I got in the service manager was friendly and helpful. I had to b There was some confusion when I was trying to check in for my appointment, but once I got in the service manager was friendly and helpful. I had to bring my infant son with me, and everyone there was nice and helped me get in and out as quickly as possible. More

Great Service Department After having a terrible buying experience at Ted Britt Ford, I was reluctant to get my car serviced there as well. Especially since I live closer to a After having a terrible buying experience at Ted Britt Ford, I was reluctant to get my car serviced there as well. Especially since I live closer to a Jerry's Ford and only went to Ted Britt because my mom had bought a car from there. Needless to say, the service department there change my entire perspective of Ted Britt Ford. They were helpful, kind, accommodating to my work schedule, they did a great job, and I feel like they are honest, unlike most service centers who try to get every dollar out of you. Now I would definitely recommend Ted Britt, mostly for their service department! More

The place to go for car service! They took the time to diagnose my problem instead of sending me home after not finding the issue right away. The team found my problem, got a new engi They took the time to diagnose my problem instead of sending me home after not finding the issue right away. The team found my problem, got a new engine ordered, provided me with a rental car, and kept me updated every step of the way. Matt was fantastic to work with and the service team did a fantastic job on my car. This will be my shop to go to! More