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Ted Britt Ford - Service Center

Fairfax, VA

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154 Reviews

154 Reviews of Ted Britt Ford - Service Center

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May 27, 2014

comfortable I really enjoyed the comfort of your staff and the way they conducted business. They were helpful and made me feel like they were doing their best to More

by trynbeme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole White
May 19, 2014

new purchase and service recently purchased a 2014 f150 and had cruise control installed by your service department. The sales and finance people were friendly, professional a More

by nashjim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 18, 2014

thank you Jeff I am an automotive service manager in Atlanta with 37 years in the auto service industry. My first job at a dealership was at Ted Britt Ford as the r More

by atlgamecock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2014

Richard of the Red Team What a great experience and also it inspires comfort for future visits. Vehicle was serviced well, advice was given, and everything was done on time! More

by KennRedd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Sulkess
May 13, 2014

Gary Funk and the whole experience exceeded expectations. We had been having our 2010 Ford Escape serviced at several dealerships. One Center we selected as it was close to our home. It recently closed. As More

by Chugg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2014

Prices WAY higher than other Ford Dealer... Highway Robbery When my Ford Escape Hybrid died this weekend, I had it towed it to the nearest Ford dealer...Ted Britt Ford in Fairfax, VA. I usually go to Sheehy in More

by metrodcfordtraveler
Customer Service
Friendliness
Price
Recommend Dealer
No
May 01, 2014

Accident during service...still not made whole I have purchased 4 of my last 6 cars from Ted Britt Ford but I will not be going back. Last year after purchasing a brand new Ford Fusion Hybrid (amaz More

by fusionowner97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Evelyn Akers
April 23, 2014

Detailing of Rav4 Own 2 Fords from Ted Britt, asked Gary if I could bring in our RAV4 for full detail and state inspection. Gary once again, right on the ball with app More

by WVH58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Funk
May 05, 2014 -

Ted Britt Ford responded

Keep up the awesome work Gary!! Thanks for sharing your experience! We look forward to working with you again in the future!

April 23, 2014

Great Service as Usual I always expect a great experience when I take my car in, as Jeff Bird is always courteous and sets good expectations. This time he told me he would More

by jackmmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bird
May 05, 2014 -

Ted Britt Ford responded

We agree, Jeff is pretty awesome!! Thank you for sharing your experience with him and our service team with everyone!

March 28, 2014

Oil Change and Full Detail Called Gary Funk for apt and loaner, done in 3 mins. Dropped F150 off, loaner was ready. Picked F150 up, done on time, oil changed, and absolutely s More

by WVH58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie Neuman
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