Back

Ted Britt Ford - Service Center

Fairfax, VA

not yet
rated
154 Reviews

154 Reviews of Ted Britt Ford - Service Center

Sort by
May 06, 2013

If I have a question, laurel is the person to ask. She will help in any way that she can and make sure you are taken care of. She understands that customer service is a top priority. More

by Nerftoys
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 14, 2013 -

Ted Britt Ford responded

Our customers are of #1 importance... We are thrilled that you were completely satisfied with your service. We hope you have a great week!

April 29, 2013

My husband and I have both purchased vehicles from Ted Britt Fairfax. My Mustang Convertible has had all of it's service done at the dealer and the reason for that is Gary Funk. From drop-off to pickup, I More

by Jeanie2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 28, 2013

We have purchased and serviced our Ford vehicles at Ted Britt Ford (Fairfax) for the last 11 years primarily for the quality and professionalism of their service department and particularly because of the More

by rlofaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2013 -

Ted Britt Ford responded

Thank you for being a loyal Ted Britt Ford customer for the last 11 years! The Blue Team enjoyed assisting you. Thank you for sharing your positive buying experience!

March 20, 2013

Gary Funk is outstanding and does a very professional job. He explains everything carefully and is straightforward in his assessments. He provides options and recommendations. More

by cullenjms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2013 -

Ted Britt Ford responded

Gary enjoyed working with you. Thank you for sharing your positive buying experience! Enjoy your new vehicle

March 09, 2013

Laurel is awesome. She always gets my vehicles in, serviced and on the road again as quickly and easily as possible. She is always my first call whenever I need any kind of car service. More

by BigBadGreyWolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2013 -

Ted Britt Ford responded

Laurel was very happy to have assisted you and is ready for your next visit. Thank you for being a loyal Ted Britt customer!

March 06, 2013

I have bought 4 cars from Ted Britt and have always had an excellent experience from the sales team, financing team and especially the service team. Gary Funk and the Blue Team in service have always take More

by kenca05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Suter
Mar 11, 2013 -

Ted Britt Ford responded

Thank you for being a loyal Ted Britt customer! We love seeing our past customers come in time and time again as they need a new vehicle! Customers are our number one priority. Thank you for leaving a review of the dealership.

February 22, 2013

I went to Ted Britt Ford to complete a 90K mile service on my 2002 Ford Explorer. I suspected the service would find other issues with my 11 year old car (not because of a poor product, but because the SUV More

by tmus2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2013 -

Ted Britt Ford responded

Thank you for sharing feedback. Thank you for being such a loyal customer!

February 20, 2013

Overall, the Ted Britt organization has provided top notch service. In particular, Jeff Bird has been very responsive and effective in servicing both our 2005 Lincoln Navigator and our 2010 Mariner. Jef More

by bresfitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Sulkess, Jeff Bird
Mar 11, 2013 -

Ted Britt Ford responded

Jeff enjoyed assisting you with the service of your two vehicles. Thank you for leaving feedback of your positive experience. Thank you for being a loyal Ted Britt customer!

February 20, 2013

Outstanding service as usual. Dan is very respectful, professional and easy to deal with. I've been taking the Explorer to Dan since we bought it from Ted Britt in April 2004. I always feel that he is More

by mikevmi82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2013 -

Ted Britt Ford responded

Thank you for being such a loyal customer and a big thank you for reviewing our dealership on DealerRater!

February 14, 2013

My 2001 Focus (purchased at Ted Britt Ford) is the first car I've held over 5 years and that's because of the service department. Gary Funk is my service advisor and has been wonderful. He's very good at More

by JodyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2013 -

Ted Britt Ford responded

Jody, thank you for taking the time to review our Service Department. We are here to give our customers the very best service and experience. We are pleased that you are very happy. Thank you again for leaving such great feedback and we want to thank you for being a loyal customer.