Ted Russell Ford Kingston Pike

The service department does excellent work. Communication from the ticket writers though leaves a lot to be desired. I have been bringing my Ranger here for 2 1/2 yrs, and the communication h Communication from the ticket writers though leaves a lot to be desired. I have been bringing my Ranger here for 2 1/2 yrs, and the communication has been getting worse. Will not go back. More

What a Night and Day Difference from Parkside Ted Russell Ford Kingston Pike is a good dealership with nice people. DO NOT (I repeat) DO NOT go to Ted Russell on Parkside drive. They are total cro Ted Russell Ford Kingston Pike is a good dealership with nice people. DO NOT (I repeat) DO NOT go to Ted Russell on Parkside drive. They are total crooks. More

I always have a great experience with Ted Russell off of Kingston Pike, especially when I get the pleasure of dealing with Rhonda in the service department. If it wasn’t for her, I’d probably go to a dealer Kingston Pike, especially when I get the pleasure of dealing with Rhonda in the service department. If it wasn’t for her, I’d probably go to a dealership closer to home. Keep up the great work, Rhonda!! ;) More

Always a pleasure to bring my 2008 F150 to Ted Russell Always a pleasure to bring my 2008 F150 to Ted Russell Ford on Kingston Pike. No matter what i need they always take good care of me. Always a pleasure to bring my 2008 F150 to Ted Russell Ford on Kingston Pike. No matter what i need they always take good care of me. More

Bad Battery/ No radio Very efficient work on my vehicle..Found issue with radio and part was ordered..Battery replaced quickly..Smooth handling of my extended warranty cove Very efficient work on my vehicle..Found issue with radio and part was ordered..Battery replaced quickly..Smooth handling of my extended warranty coverage without aggravation. More

Awesome service, good job! The level of improvement at the dealership has been amazing. I don't let anyone else touch my truck, and I haven't since i bought it 6 years ago The level of improvement at the dealership has been amazing. I don't let anyone else touch my truck, and I haven't since i bought it 6 years ago More

Wecoming We were very pleased with our experience with each person we talked with.We were made to feel welcome and appreciated.Everyone was friendly.Dough was We were very pleased with our experience with each person we talked with.We were made to feel welcome and appreciated.Everyone was friendly.Dough was very knowledgeable and personalable with our needs . More

Great service as always. Friendly, courteous, hot coffee, and even found I needed the air filter changed so she would breathe easier. Now she sucks better! coffee, and even found I needed the air filter changed so she would breathe easier. Now she sucks better! More

Rhonda is very personable. The work was done promptly. This time Enterprise car rental people did not try to convince me to buy extra insurance. This time Enterprise car rental people did not try to convince me to buy extra insurance. More

New Ford F-150 We traveled approx 3 hours to Ted Russell Ford in Knoxville, TN to look at a used truck. We left in a new one for the price of a used one at other dea We traveled approx 3 hours to Ted Russell Ford in Knoxville, TN to look at a used truck. We left in a new one for the price of a used one at other dealers! All employees were friendly & helpful. Pat Murphy, Ben Hensley and Martin Himes are hands down the best sales consultants. Looking for a new or pre-owned vehicle? Give these guys a chance! You will not leave unhappy! More