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Ted Russell Ford Kingston Pike

Knoxville, TN

3.5
462 Reviews
With two convenient Knoxville locations, Ted Russell Ford is here to meet all your automotive needs. Whether you’re shopping for a new vehicle or need expert service, visit us at Kingston Pike or Parkside Drive to experience the Ted Russell Ford difference for yourself! One of the ways we demonstrate our commitment to our customers is by offering a non-factory limited lifetime powertrain warranty. We offer our new Ford and Lincoln buyers (with some restrictions) – a lifetime limited powertrain warranty. The warranty covers the same parts covered in the factory warranty but extends coverage for as long as you own your vehicle, provided you comply with standard maintenance requirements. It’s just another way we put you first at Ted Russell Ford.
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8551 Kingston Pike

Knoxville, TN

37919

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Showing 462 reviews

October 28, 2013

I was very impressed with Ted Russell Ford. Tom Weiss did everything he could to make buying a new 2013 Ford Fiesta as easy possible. Tom was great. Lincold Sills was also exceptional. I was in and ou More

by jladd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Fowler, Tom Weiss, Lincoln Sills
October 22, 2013

Since our purchase on Sept 30, we have had the pleasure of working several Ted Russell team members...Our salesman was Tom Weiss....Mr Weiss was great up until the papers were signed. There was a slight m More

by BertieAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Fowler, Frank Eppolito, Tom Weiss, Lincoln Sills, Dentis Ball
October 08, 2013

Tom was great to work with. Very personable, knowledgeable, and really took the stress out of the whole "car buying experience." Duffy was, likewise friendly and put me at ease. This is the sec More

by VegasACF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Weiss, Robert Duffey
October 01, 2013

My wife and I went to Ted Russell ford and purchased our 2012 ford edge. The service and professionalism that Tom Weiss and Lincoln Sills provided was great. These guys really take care of their service mem More

by Dustin31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Weiss, Lincoln Sills
September 11, 2013

Tom Weiss is by far the best sales executive I have worked with. I have purchased over 50 cars in my life and am a car enthusiast. I was looking for a very specific car and found it advertised on the i More

by JasonBohrer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Weiss
July 22, 2013

Walked in to TR to purchase a '12 Boss. Mike Beckner, sales, helped me out. Garrett Fowler, sales manager, gave me above trade-in value for my '11 GT (which had an unfortunate meeting with a mailbox the More

by thomasamunsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beckner, Garrett Fowler, Lincoln Sills
July 22, 2013

Frank Eppolito, Chuck Renfroe, Lincoln Sills at Ted Russell Ford was excellent. They made you fill at home and gave you the best service that a car dealer ship can ever give. I have been to a lot of de More

by MichaelPannell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Eppolito, Chuck Renfroe, Lincoln Sills
July 14, 2013

The salesmen we worked with as well as the Financial Employee, Lincoln Sills, were extremely helpful and made sure we understood all we need to know about purchasing our new truck. More

by poppo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Mathis and Jim Morris
July 13, 2013

Andy Phillips,Robert Duffy and Lincoln Sills are the best. You pick the vehicle and they go ABOVE and BEYOND trying to get you into it. This is the 1st vehicle (ford fusion) I have purchased from Ted Ru More

by BrittanyH528
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Phillips, Robert Duffey, Lincoln Sills
July 12, 2013

The 2 people I dealt with made me feel at ease. They answered all my question and gave me a deal that I was very happy with. Both have contacted me since the sale with follow-up items and I can tell tha More

by hs1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny McCoy, Lincoln Sills
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