Ted Russell Ford Kingston Pike
Knoxville, TN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I was very impressed with Ted Russell Ford. Tom Weiss did everything he could to make buying a new 2013 Ford Fiesta as easy possible. Tom was great. Lincold Sills was also exceptional. I was in and ou did everything he could to make buying a new 2013 Ford Fiesta as easy possible. Tom was great. Lincold Sills was also exceptional. I was in and out of financing in no time. I would recommend this dealership to my friends and family. More
Since our purchase on Sept 30, we have had the pleasure of working several Ted Russell team members...Our salesman was Tom Weiss....Mr Weiss was great up until the papers were signed. There was a slight m of working several Ted Russell team members...Our salesman was Tom Weiss....Mr Weiss was great up until the papers were signed. There was a slight miscommunication that escalated into Mr Weiss sending me a not-so-nice email then going back on his word on promises made. I brought this issue to the attention of his manager, Frank Eppolito and he ignored me and the problem. At this point my opinion of Ted Russell was disappointing....until I had the opportunity to work with Garrett Fowler. He is wonderful and took care us in every way! As did Dentis Ball in service who helped get me to work and picked up to get my car and got the work needed done quickly and professionally. And Lincoln Sills was superior in his hard work and dedication to getting us the best financing he could! While we had an unhappy experience with Tom Weiss and Frank Eppolito, the other Ted Russell team members we worked with were wonderful and we will be back next year when it is time to replace our other car. More
Tom was great to work with. Very personable, knowledgeable, and really took the stress out of the whole "car buying experience." Duffy was, likewise friendly and put me at ease. This is the sec knowledgeable, and really took the stress out of the whole "car buying experience." Duffy was, likewise friendly and put me at ease. This is the second vehicle I've purchased from Ted Russell Ford, and it will likely not be the last. More
My wife and I went to Ted Russell ford and purchased our 2012 ford edge. The service and professionalism that Tom Weiss and Lincoln Sills provided was great. These guys really take care of their service mem 2012 ford edge. The service and professionalism that Tom Weiss and Lincoln Sills provided was great. These guys really take care of their service members. They took their time with us and showed us what was going on every step of the way. They made my buying experience easy and stress free and in the end I got a great deal and a great Ford Edge. Thanks Ted Russell Ford I will be recommending you to my friends and I will be back. More
Tom Weiss is by far the best sales executive I have worked with. I have purchased over 50 cars in my life and am a car enthusiast. I was looking for a very specific car and found it advertised on the i worked with. I have purchased over 50 cars in my life and am a car enthusiast. I was looking for a very specific car and found it advertised on the internet. I called Tom and he provided a very detailed description and 50 pictures. Based on this information I drove 5 hours for a test drive. Tom was very fair on price, and his business manager, Robert Duffy handled my transaction very quickly. The entire transaction including test drive took one and a half hours and I was back on the road home with my car. I highly recommend this team and dealership. It is a beautiful facility with quality products and strong customer service. More
Walked in to TR to purchase a '12 Boss. Mike Beckner, sales, helped me out. Garrett Fowler, sales manager, gave me above trade-in value for my '11 GT (which had an unfortunate meeting with a mailbox the sales, helped me out. Garrett Fowler, sales manager, gave me above trade-in value for my '11 GT (which had an unfortunate meeting with a mailbox the night before with the help of gravity) that beat Lance Cunningham's appraisal by 3K. (By the way, LC appraisal on trade was done before cosmetic damage.) Had to mail check, but Mike and Lincoln Sills were more than patient and accommodating. Would definitely shop here for my next purchase. More
Frank Eppolito, Chuck Renfroe, Lincoln Sills at Ted Russell Ford was excellent. They made you fill at home and gave you the best service that a car dealer ship can ever give. I have been to a lot of de Russell Ford was excellent. They made you fill at home and gave you the best service that a car dealer ship can ever give. I have been to a lot of dealer ships and this one is a five star in my book. All of the staff there are excellent. I will be back for my next car or truck. Thank you Ted Russell Ford for a great experience. Michael Pannell More
The salesmen we worked with as well as the Financial Employee, Lincoln Sills, were extremely helpful and made sure we understood all we need to know about purchasing our new truck. Employee, Lincoln Sills, were extremely helpful and made sure we understood all we need to know about purchasing our new truck. More
Andy Phillips,Robert Duffy and Lincoln Sills are the best. You pick the vehicle and they go ABOVE and BEYOND trying to get you into it. This is the 1st vehicle (ford fusion) I have purchased from Ted Ru best. You pick the vehicle and they go ABOVE and BEYOND trying to get you into it. This is the 1st vehicle (ford fusion) I have purchased from Ted Russell Ford Lincoln but it won't be the last!!!! I have never seen such hard work to get you what you want!! They are the BEST! Thank you all so much!! More
The 2 people I dealt with made me feel at ease. They answered all my question and gave me a deal that I was very happy with. Both have contacted me since the sale with follow-up items and I can tell tha answered all my question and gave me a deal that I was very happy with. Both have contacted me since the sale with follow-up items and I can tell that they really enjoy what they do. They are both great assets to Ted Russell and Ford. More


