Ted Russell Ford Kingston Pike

My husband and I were so pleased with the service at Ted Russell Ford Lincoln. Derrick was an excellent listener and never pushed us into a decision. He helped us build our own car and answered all of our Russell Ford Lincoln. Derrick was an excellent listener and never pushed us into a decision. He helped us build our own car and answered all of our questions without making us feel stupid. He gave us time to talk and think about our options. He answered phone calls and never made us feel unimportant. Filling out paper work with Lincoln was like visiting with one of our nephews. He has a good sense of humor and made us feel very much at ease. He also answered all of our questions and gave us some excellent advice. This has been the most comfortable situation for us in car sales bar none. We will definitely recommend Ted Russell to our friends and will come back for future purchases. More

I am in the market for a new car and have been to dealerships all over the area looking. Ted Russell has been the best by far. No matter whether it is customer service, pricing, or staff friendlines dealerships all over the area looking. Ted Russell has been the best by far. No matter whether it is customer service, pricing, or staff friendliness, the staff here exceeds expectations across the board. Great dealership! More

I was dreading buying a car because of past experiences. This experience was very different. Tom did an outstanding job - he looked up the answers to my questions (so he did not give me erroneous informati This experience was very different. Tom did an outstanding job - he looked up the answers to my questions (so he did not give me erroneous information) and worked hard to conserve my time. I had a Enterprise rental vehicle at the time; Tom surprised me by saying I could leave it with him for Enterprise to pick up. That was very helpful. Lincoln Sills also was very helpful and friendly and conscious of my time.` I would definitely recommend Tom and Lincoln. Good work! More

My husband and I went to the dealership because we were interested in a Jeep Liberty. When we arrived we met Tom Weiss and he explained that it was sold the evening before which really disappointed us but interested in a Jeep Liberty. When we arrived we met Tom Weiss and he explained that it was sold the evening before which really disappointed us but instead of hesitating Tom immediately explained that he had many vehicles in stock that he was sure we would like, that was very reassuring. Well to make a long story short, we purchased the first vehicle he showed us a 2003 Lincoln Aviator in amazing condition. We love this vehicle and are now very happy the Jeep was sold. Tom you are the best! We will definitely tell our friends about you and our experience. Also another wonderful person we met was Lincoln Sills. Mr. Sills handled the financing end of the deal. Now I always get very nervous when I have to talk money but Lincoln made the experience very comfortable. He is very personable and reassuring which made the experience actual enjoyable. Mr. Russell I have to tell you I was taken very bad 3 years ago by a local dealership which left me very bitter but now after this experience I have regained my belief that there are trustworthy salesmen still out there and Tom and Lincoln are the best. Thank you so much, Mrs. Katrina LaSalle More

Ted Russell Ford and their sales staff was wonderful. Both Bhoty Raines and Lincoln Sills wre terrfic. I would recommend this dealership. A wonder experience at Ted Russell Ford. Both Bhoty Raines and Lincoln Sills wre terrfic. I would recommend this dealership. A wonder experience at Ted Russell Ford. More

We had a great experience bying a new car at this dealership. They were very helpful and not pushy at all. We looked at alot of cars and were there very late but they still made us feel at home and w dealership. They were very helpful and not pushy at all. We looked at alot of cars and were there very late but they still made us feel at home and were very patient. We got a great deal on our new car and our trade-in and we ended up with an awesome car. Our salesman Doug Peek even called us the next day to let us know we had left a ring in our trade-in vehicle and that he would hold onto it until we could come to pick it up. We were very happy to get that item back. Everyone was very friendly and the whole process went smoothly. I would definitely recommend this dealership. More

I was extremely happy with both the new F150 I purchased and the buying experience at Ted Russell Ford. Doug Peek was absolutely great to work with. He was very knowledgable about the features and options and the buying experience at Ted Russell Ford. Doug Peek was absolutely great to work with. He was very knowledgable about the features and options available on the trucks and was patient with me during several test drives and throughout the buying process. He and Doug Jenkins the Sales Manager assured me they could help me find a truck with the options I was looking for and that fit my budget and they went above and beyond to make it happen. When it came time to complete the process with Finance, Lincoln Sills stayed over beyond his work day to quickly wrap up the process and get me on the road. I would definitely buy from Ted Russell Ford and Doug Peek again and highly recommend them to anyone interested in a new Ford. More

All of the staff was extremely helpful and knowledgeable. I ended up buying a used Mustang convertible at a reasonable price and feel good about the purchase. I ended up buying a used Mustang convertible at a reasonable price and feel good about the purchase. More

I started on the internet.Andy contacted me and found out what I was looking for.He was waiting for me when I arrived and drove me to three different Ted Russell lots.I ended up finding a vehicle I didn't th what I was looking for.He was waiting for me when I arrived and drove me to three different Ted Russell lots.I ended up finding a vehicle I didn't think I could afford but instead was surprised to drive away in great truck.Lincoln Sills was also a great young man to work with on the paperwork.Thanks Ted Russell Ford. More

From the moment I arrived I was taken care of. A coworker told me to see Frank Eppolito. After chatting with Frank and figuring out what I was looking for it was time to test drive. Initially Geoff Hampton t told me to see Frank Eppolito. After chatting with Frank and figuring out what I was looking for it was time to test drive. Initially Geoff Hampton took me out in an Infinity that I really liked but wasn't too sure of. I decided to continue looking and came across a Maxima that I also really liked. Both Geoff and Frank were very supportive and helpful during my decision-making process. Together we finally decided on the Maxima. It was the better car for the best deal. From then on I worked with Lincoln Sills to find the best deal/lienholder. I was very satisfied by the numbers Lincoln presented me with and we moved forward from there. Overall my experience was great. From start to finish Frank, Geoff and Lincoln took care of me and kept me smiling and happy. I would recommend EVERYONE I know go see these guys! More