Ted Russell Ford Kingston Pike

Purchase went very smoothly. Good test drive, knowledgeable staff. Delivery was as promised. Mr Estes made several followup contacts to confirm experience continued to go well. Routine servic knowledgeable staff. Delivery was as promised. Mr Estes made several followup contacts to confirm experience continued to go well. Routine service appointments also have gone well. More

I can't say just how fabulous my experience was with Derrick Hansen. From the time I got out of my car and he meet us, he was extremely informative and knowledgeable about the MKX I wanted and bought. Derrick Hansen. From the time I got out of my car and he meet us, he was extremely informative and knowledgeable about the MKX I wanted and bought. Derrick let me test drive and play with the features on several of the vehicles in the dealership. He worked with me on building and ordering just the right vehicle with the features I wanted. He kept me updated on the progress and delivery of my MKX. I would highly recommend Derrick to anyone looking for a Lincoln as I was or any other vehicle in the Ford/Lincoln dealership. Lincoln Sills was a dream to work with on the Finance. He worked with me, discussed options and I would recommend him to anyone needing advise with financing. John Qualis was a pleasure to meet and I'm sure will be very instructive when I meet with him about the features on my MKX. More

my wife and i were looking for a late model lincoln and ted russell had the most to select from. eddie met us and we begin test driving several. we settled on one and robert duffey closed the sale. we came ted russell had the most to select from. eddie met us and we begin test driving several. we settled on one and robert duffey closed the sale. we came back for some service and ted was very helpful. john spent a great deal of time to be sure we understood the capibilities of our electronic package. these guys are GREAT. Thanks Ted Russell Crew. More

Don Armstrong was very professional and respectful, and was very informed of all the features of the vehicles in which I had an interest. He was very easy to work with, and was not at all the pushy, stereo was very informed of all the features of the vehicles in which I had an interest. He was very easy to work with, and was not at all the pushy, stereotyped car salesman. If he had been that type, there would have been no sale. I will highly recommend him to friends in search of a good vehicle at a good price. The finance guy, Lincoln Sills, and the car/tech specialist, John Qualls, were also very professional and knowledgeable. In summary, I am very pleased with my new Edge SEL, and with the entire shopping experience at Ted Russell Ford/Lincoln. I have bought about a dozen new cars over the last 30 years or so, and this was one of the most satisfying purchases. More

Johnny was helpful and great to deal with. His knowledege and willingness to try to find a vehicle that fit my families needs was tremendous. knowledege and willingness to try to find a vehicle that fit my families needs was tremendous. More

My Name is David J. Graves, I purcused 3 vehicles in 2012 and brought my brother in law to Johnny McCoy. Johnny sold him a 2012 Ford F-150 Platinum. I purchased a 2012 Ford F-150 Lariat, 2010 FordF-150 XLT, and brought my brother in law to Johnny McCoy. Johnny sold him a 2012 Ford F-150 Platinum. I purchased a 2012 Ford F-150 Lariat, 2010 FordF-150 XLT, and 2008 Ford E-150 van. I have known Johnny for 16 years and know that he is a man of honest and integrity. He is great with his clients and will go the extra mile to complete the sale. Thank you for running a top quality dealership! More

Filled out a 30 second credit app, after being turned down else where and Andy worked hard and told me the finance guy named Lincoln wouldn't give up until I was leaving in my new car. Thank you two so m down else where and Andy worked hard and told me the finance guy named Lincoln wouldn't give up until I was leaving in my new car. Thank you two so much More

I recently purchased a new Super Duty truck from Don Armstrong for my business. Don took a great amount of time going over all the different aspects of the truck so I could understand how everything wor Armstrong for my business. Don took a great amount of time going over all the different aspects of the truck so I could understand how everything worked. He was easy going and answered ALL my questions. He obviously knows his Ford products as we also looked at a Ford Escape for my wife as well. I plan on doing more business with Don as my business and personal vehicle needs grow. I would highly recommend Don and Ted Russell Ford to anyone wanting to purchase a vehicle they are truly easy to do business with. I also will mention Lincoln Sills the Finance Manager, he was also extremely helpful and easy to work with. More

This was the Absolute BEST experience we've EVER had. They were very professional and courteous! Lincoln and Brad are true assets to your company and we WILL be recommend others to the dealership becaus They were very professional and courteous! Lincoln and Brad are true assets to your company and we WILL be recommend others to the dealership because of our experience. The guys made us feel comfortable in our deal. The experience definately had a lasting impression on us! More

Johnny Mccoy was a tremendous help. Great personal attention! I appreciated all he did to make our experience pleasant. He is a great representative of the dealership. attention! I appreciated all he did to make our experience pleasant. He is a great representative of the dealership. More