Ted Russell Ford Kingston Pike

My experience at Ted Russell Ford was excellent. I walked in with a pretty vague idea of what I wanted; a 4 door truck. Chuck was very helpful and monitored incoming inventory for trucks that fit my walked in with a pretty vague idea of what I wanted; a 4 door truck. Chuck was very helpful and monitored incoming inventory for trucks that fit my criteria. He was available and willing to test drive multiple vehicles, even driving to some of the neighboring partner dealerships, until I found the perfect truck. Throughout the entire search there was never really any pressure to buy, even though that is the ultimate goal. Chuck and the sales managers understood my price points and we were able to negotiate a good/fair deal. I would recommend Ted Russell Ford to anyone interested in purchasing a vehicle (even if it isn't a Ford)...and ask for Chuck! More

Tom was instrumental in helping us to locate the year, make and color vehicle my husband and I were looking for. He was patient with our question and went out of his way to make sure the experience was p make and color vehicle my husband and I were looking for. He was patient with our question and went out of his way to make sure the experience was positive. Tom personally introduced us to the service technician we will be working with as well as the Customer Support Specialist who can help us learn more about our new vehicle. Thank you for a great experience. We will be back. More

This is the second car from this dealership that I have purchased. Both times I worked with Tom to find a great used car. He helped us get a great price on the car without excessive haggling. Wish we could purchased. Both times I worked with Tom to find a great used car. He helped us get a great price on the car without excessive haggling. Wish we could have gotten a little more for our trade but we also understand the negotiations have to even out for both parties. I would recommend Ted Russell Ford and ask for Tom to get a great experience!! More

This is the second car from this dealership I have purchased. Both times I worked with Tom and Garrett to get the deal done. They will work with you and make the process painless. If recommend you purchased. Both times I worked with Tom and Garrett to get the deal done. They will work with you and make the process painless. If recommend you use this dealership and ask for Tom to get a great experience!! More

This was the best buying experience I have ever had. Johnny McCoy took care of every need we had in the new F-250 truck we wanted and was a pleasure to deal with. Johnny made my wife and I feel like fa Johnny McCoy took care of every need we had in the new F-250 truck we wanted and was a pleasure to deal with. Johnny made my wife and I feel like family as soon as we walked into the dealership and through the whole buying process. Lincoln Sills was also great in the finance dept. and had everything ready to go when it came time to take delivery. John Qualls did an excellent job in explaining the sync system on the truck and took all the time we needed in learning how to use it. I HIGHLY RECOMMEND Ted Russell Ford to all of my family and friends as the place to go for the best price and warm friendly service during and after the sale!! More

The first thing that attracted me to Ted Russell Nissan was the prices. My husband and I were also thrilled with the product we were able to get for the price. We got at least two phone calls prior to our was the prices. My husband and I were also thrilled with the product we were able to get for the price. We got at least two phone calls prior to our visit to test drive the car. The sales associate, Joe, was ready to answer any questions we had. He met us at the door as we arrived and immediately set us up for our test drive. The car, a Camry, was wonderful! The process of buying was very easy, and we are so pleased with the car that is now in our driveway. Our three year old is also happy with her new car. Thank you, Joe Rabotte and the rest of the staff at Ted Russell Nissan! We loved everything about our experience ad happily give it the highest ratings. More

Great experience, Andy was so polite, and Garrett is a charmer. Love my Escape!! They took time to acknowledge my kids and made them a part of it. And they still talk about it when we pass by there. Thank charmer. Love my Escape!! They took time to acknowledge my kids and made them a part of it. And they still talk about it when we pass by there. Thanks More