Ted Russell Ford Kingston Pike

I had a great time and an awesome experience. I would recommend them to anyone looking to buy new or used vehical. They were very helpful in picking the right vehical for me and my price range. recommend them to anyone looking to buy new or used vehical. They were very helpful in picking the right vehical for me and my price range. More

I was thoroughly impressed with Tom Weiss, his response time to my inquiry and his desire to get me into a vehicle that would work both for my personal needs, as well as my budget. He was very courteous a time to my inquiry and his desire to get me into a vehicle that would work both for my personal needs, as well as my budget. He was very courteous and respectful of my work schedule and preference on communicating via email to keep personal calls to a minimum. Upon meeting him in person, he was equally as courteous and respectful. He provided me with ample knowledge regarding my stated preferences from the pre-owned inventory, and helped determine the best value for me. I was equally impressed with Lincoln Sills. He was very knowledgeable about the financial process and respectful of my budget needs. He was able to explain all of my questions and set up both a suitable payment amount, as well as a preferred payment date, to best suit my budget. I am completely satisfied with my purchase of a Pre-Owned Vehicle from Ted Russell and would highly recommend both Tom and Lincoln to anyone interested in purchasing a vehicle. More

Mr. Russell. Frank & I wanted to take a moment to Mr. Russell. Frank & I wanted to take a moment to share our experience with your (Our) Sell's Team. We had the pleasure of working with Thomas Weiss Mr. Russell. Frank & I wanted to take a moment to share our experience with your (Our) Sell's Team. We had the pleasure of working with Thomas Weiss and Lincoln Sills. They were professional, very personal and knowledgeable. Honestly we do not know what else they could of done. Our grandson was in the hospital and we even walked out with balloons for him. Their kindness and assistance is greatly appreciated. We will highly recommend your dealership and your staff. Most positive Dealership experience in over 40 years. Sincerely. Frank & Teresita Sabellico. More

Tom was so not the typical car salesman and I was so thankful for that! He is a super great guy...easy to deal with. If you ever need a new vehicle...give Tom a call...if you don't trust me...trust Pa thankful for that! He is a super great guy...easy to deal with. If you ever need a new vehicle...give Tom a call...if you don't trust me...trust Pat and Tyler Summitt...they think he's great too! Tom went above and beyond for me and I appreciate his willingness to work with me. Lincoln was a great guy too...they make a good pair. Ted Russell is lucky to have them. They are personable and attentive...making car buying less stressful... Thanks guys my son loves his 2013 Ford Focus SE Sport! More

They had my Isuzu Asender for 5 days to diagnose 3 problems. Gas gauge,$450 Service stable track $475 and the reason my 4X4 was scrubbing on turns? I need new tires. I was supposed to get a cal Friday problems. Gas gauge,$450 Service stable track $475 and the reason my 4X4 was scrubbing on turns? I need new tires. I was supposed to get a cal Friday so I could come pick it up and Ryan never called. I'm paying $125 for the diagnostic charge and I'm not having any work done there. I should have learned my lesson the first time when they couldn't align my Rodeo three time in a row. More

1994 first new vehicle purchased at the dealership. 2012 a third new vehicle purchase at Ted Russell. Tom Weiss, sales, is a credit to the company for providing the customer satisfaction that I have experi a third new vehicle purchase at Ted Russell. Tom Weiss, sales, is a credit to the company for providing the customer satisfaction that I have experienced in the past. Tom handled any question or problem with the personal but business like attention needed in a major transaction. More

I took my 40K vehicle into Ted Russell Ford for an oil change and to rotate the tires, they wrecked it while doing the service. It was less than a year old and was purchased new from them. They said they change and to rotate the tires, they wrecked it while doing the service. It was less than a year old and was purchased new from them. They said they would do the repair and make it right. When I went to pick up the vehicle the paint job from the repair did not match the rest of it. I stressed I was not satisfied at all. They said it was a perfect match and offered no further way to fix it. We own 3 Fords and they treated us like they could care less. They were negligent with my car when it was in their possession and disrespectful to our wishes about the repair. My vehicle has be devalued and I would not reccommend anyone to give Ted Russell their business. More