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Teddy Volkswagen

Bronx, NY

3.4
520 Reviews

3743 Boston Road

Bronx, NY

10466

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520 Reviews of Teddy Volkswagen

October 20, 2023

Warning, don't trust these people. Deceptive practices. These are the types of people that give car dealerships a bad name More

by Ashton D
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Julio Batista
October 18, 2023

WARNING WARNING WARNING BEWAREW THEY ARE CROOKS. DO NOT GO ANYWHERE NEAR THIS PLACE. 1st they sold me a passat diesel, we know what vw did with them, I HATED driving that car once I knew I was pollu More

by rong256
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jen Almodovar, Thaddeus Lawrence, Luis Charleswell, Keith Roldan, Mentor Alickaj, Niall Fitzpatrick, Julio Batista, Aniris Mena, John Alba, Joseph Alba
April 13, 2023

They made me drive 1. 5h to be "First come first serves" to put a deposit for MSRP price and when I arrived there, they made up in my face that there was another customer o More

by Javier
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Sincere McGee
April 07, 2023

This dealership put me and my family's life at risk. I paid $900 for brakes/rotors (that were in critical condition 3mm) 6 months ago, I picked up the car after service was performed, paid, verified wit More

by MA2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicki
July 31, 2022

Thaddeus Lawrence made the transaction a smooth sail. Didn’t know anything about Volkswagen but I left the office more knowledgeable More

by grantnathan52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Lawrence
Aug 03, 2022 -

Teddy Volkswagen responded

Thank you for the excellent review, Grant! We are pleased to hear that you had a great experience and we look forward to handling all of your future sales and service needs. Thank you for your business and your kind recommendation.

May 04, 2022

I went there to purchase a Volkswagen Golf R that was due to come in. I called the sales rep and she said to come in place an order as the car was about 48k. When I arrived gave my info the manager came to m More

by ejf933
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge Santiago
May 06, 2022 -

Teddy Volkswagen responded

We are disheartened to read this review. We work hard to provide honest and transparent service, and we would like to speak with you about this matter. Please contact Elijah Dejesus at 718-696-6108 to further discuss your situation and clear up any of your concerns.

February 13, 2022

After I got my car I came across a big issue. Long story short when you go back and see how they could help you they would look at you as if you committed a crime. The way you get treated is way different More

by Ksmjessie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thaddeus Lawrence
Feb 15, 2022 -

Teddy Volkswagen responded

We are sorry to read that any miscommunication occurred during your recent experience with us. We work hard to provide honest and transparent service, and we would like to speak with you about this matter. Please contact Pete Khan at 718-696-6100 or pkhan@teddyvw.com.

February 09, 2022

I am a repeat customer because Teddy Volkswagen staff are wonderful careing and honest knowledgeable and they treat you with respect. I have yet to have a bad experience with them sale or service they listen More

by Belindashaw16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Baptiste, Thaddeus Lawrence
Feb 15, 2022 -

Teddy Volkswagen responded

We value your continued loyalty over the years and are so proud to know you can always expect a wonderful experience here with us! Thank you for sharing your insights and kind feedback. We appreciate your recommendation of us to others.

January 07, 2022

Great people! Was a pleasure to deal with them and to get the deal done quick. More

by Gio Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Lawrence
Jan 11, 2022 -

Teddy Volkswagen responded

Thank you for taking the time to tell us about your experience. We appreciate your business and hope for the opportunity to work with you again.

August 20, 2021

Mr Lawrence was courteous and a true pleasure to work with. He attended in a timely fashion to all my needs and made a smooth transition with my lease renewal. More

by Dave@blmcpa.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Lawrence
Aug 26, 2021 -

Teddy Volkswagen responded

Dave, we appreciate you taking the time to tell us about your experience. Reviews such as yours support our efforts to meet our goal of providing an extraordinary customer experience every single time. Should you need anything else, please reach out!

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