Teddy Volkswagen

Switch and Bait Be careful - these guys are liars. I called multiple times the day before and even an HOUR before my appointment asking if the car I was interested i Be careful - these guys are liars. I called multiple times the day before and even an HOUR before my appointment asking if the car I was interested in was still in stock (only 1 available - deal sounded too good to be true, thus the multiple calls). They said yes. After making the 45 minute trek over, turns out the car had been delivered to someone else the day before - who knows how much earlier it sold. Then they tried to offer me a different car. What a waste of time. Should have listened to the other bad reviews. More

will never do business with them. Teddy Volkswagen is the worst car dealership you can deal with.  I dealt with Frank Pina,  he flat out lied to my face. We negotiated the lease of a V Teddy Volkswagen is the worst car dealership you can deal with.  I dealt with Frank Pina,  he flat out lied to my face. We negotiated the lease of a VW Passat, we agreed on a monthly payment of $219 a month (including all taxes and fees in the payment), he knew that I had another offer from Bayside VW dealership,  so he made sure I called and canceled that deal before he started preparing the paperwork,  and to my surprise, he added taxes and fees on top of the agreed payment amount,  so it's become $219 + $30 ($249), he said that I misunderstood him,  yeah right ! , he's such a scammer. I just walked away without listening to him trying to renegotiate again.  I won't deal with a dishonest person.  Will never go back to Teddy VW, ever again. I went back to Bayside VW and got my car from them. More

Bought but very unhappy 8/1/2014 I purchased a vehicle while visiting family, and I do live out of state. After negotiating a price via phone a deposit was put on the car. 8/1/2014 I purchased a vehicle while visiting family, and I do live out of state. After negotiating a price via phone a deposit was put on the car. Arrived in hopes of taking the car home, after riding four trains and over an hour commute and have everything agreed upon on paper in my email prior to my trip, to test drive the car and inspect the car......needless to say it was not in the condition as promised. They agreed to wet sand the car to take out some spots after four hours of my time at the dealership and another four trains home, for a total waste of six hours of my night! Returning two days later the car looked better, and was ensured that the "fix" would be guaranteed to solve the issue. Pre-approval of financing was already completed prior to my first trip, but another four hours to complete the transaction, after again taking four trains to return to the dealership. Another five hours of my time when I should have been out within an hour! I unfortunately wasted a total of 11 hours of my time to take the car home and find out I had a hole in my tire, the " fix" that was guaranteed has failed after two weeks, and the seals on the convertible leak! Love the car not the problems, but wish I wouldn't have purchased it from this dealership, as I believe my business would have been more appreciated else where (especially when I put over 50% down on the car)! 9/24/2014 Update I was promised a return phone call in regards to the dissatisfaction I experienced. Going on three weeks with still no response from Jen as originally promised! Still very unhappy and consider this dealership to be a joke especially if buying a used vehicle. Learn from my mistakes and do NOT purchase a car from this dealership! More

Fraudulent and Misleading from top to bottom! Went to buy a nearly new 2013 Beetle Fender edition. It had 3,000 miles on the clock and i could see from the Carfax that it had been for sale at the Went to buy a nearly new 2013 Beetle Fender edition. It had 3,000 miles on the clock and i could see from the Carfax that it had been for sale at the dealership for over 8 months. It was listed at 20,995 usd and i made an offer on the car after i drove it. The offer was rejected (which is fine) but after a few days of trading we agreed on a price. This was AFTER they tried to slap 600 usd 'destination charge' and 600 usd 'preparation fee' on top of the asking price. Now, the car had originally been bought from the same dealer and destination charge had already been paid for then. Also, after 8 months of garage time, you should think they had time to 'prep' the car for sale... So the day comes when i go there to get finance set up (i was offering basis 35% cash, 65% finance) and i sat around their offices for over 5 hours. then i am told that unfortunately the finance had not gone thru but that they were still trying. So i tell them i will look for another car. After 2 days, the sales person still talks to me about final documents etc for the financing and i am told it was okay then i was told interest rate would be in the 11-13 % bracket . The floor manager (i think?) Ezekiel calls me back to say that the deal is off as someone else had magically walked in and put a deposit on the car, paying sticker price. i ask why i was not allowed to put a deposit on it a week ago when we started the process and he avoids the question. i LUCKILY ended up with a car from an honest dealership and i am happier than i would have ever been with anything from these xxxxxxxx. oh, the icing on the cake: car is STILL for sale there - sticker price has mysteriously gone up to 24,100 usd now........ LIARS and CHEATERS More