Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Teddy Volkswagen
Bronx, NY
522 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
522 Reviews of Teddy Volkswagen
October 15, 2013
Salesperson was very friendly, patient, knowledgeable, and knows how to relate to customer. He helped me to make decisions. I didn't know whether to buy a new car or lease again, He let me test drive sev and knows how to relate to customer. He helped me to make decisions. I didn't know whether to buy a new car or lease again, He let me test drive several times and spent a whole afternoon with me, even bought lunch and beverages. But also other staff and manager were friendly. I am happy with the purchase of a luxury version of the CC for a very good price. I didn't have to worry about the old leased CC, extra mileage, damage, etc. More
by firebird1312
Employees Worked With
Abdul-Wahab Suraju
Helpful October 14, 2013
Great dealership. I went in to purchase a 2013 Volkswagen and I walked out with the perfect vehicle. The staff was great and very polite, they answer all my questions and helped me get a great deal. I will b and I walked out with the perfect vehicle. The staff was great and very polite, they answer all my questions and helped me get a great deal. I will be recommending as many people as I can and I will be coming back to purchase another vehicle in a few months for my son. I suggest everyone visit Ms.Desiree Greer she is awesome! More
by bforvw
Employees Worked With
Desiree Greer
October 10, 2013
I bought a CERTIFIED 2010 VW EOS a few months back, found myself with a flat tire on the side of Interstate 684 2 weeks ago, no big deal I thought, went to the trunk to get the tools to change the spare tire myself with a flat tire on the side of Interstate 684 2 weeks ago, no big deal I thought, went to the trunk to get the tools to change the spare tire and to my surprise, NOTHING there to change the spare tire. When the emergency vehicle came to help, they couldn't, VW comes with a unique lock on the tires and the KEY to unlock was nowhere to be found, so I had to tow the car. I called the dealer to complain and ask for the tires lock key and the tools to change the spare tire that should come standard with every vehicle, they said, "Too bad, you bought this car a few months ago and we don't have to do anything about it". I was not asking for them to reimburse the $250.00 towing charge I had to pay, I was simply asking for the tools and lock key it should have been in the car. They wanted to charge me to remove the locks from the wheels and for the tools. I had to bring my car to another dealer to remove the locks and pay for it. Managers Anthony and Brian are the worse businessman I have ever seen, it would have cost them next to nothing to remove these locks and about $30.00 for the jack/tool. I have put several complaints with VW, when a dealer sells you a CERTIFIED vehicle, it is expected that standard tools like a jack and the lock key to remove the tires to be in the vehicle. STAY AWAY! ah, and I almost forgot, when I picked up the vehicle, I noticed there was no owner's manual, I told the salesman before I drove off the property and he said, we will send you one....I am still waiting. More
by oliveira
Employees Worked With
Bryan Kraft
October 07, 2013
Not a bad experience for first time in Bronx Volkswagen dealership... Sales rep. tried their best with purchase,trade, info needed etc. I wasted all day there at the end they tell me the model I wanted ou dealership... Sales rep. tried their best with purchase,trade, info needed etc. I wasted all day there at the end they tell me the model I wanted out of stock I expected panoramic sunroof, navigation system etc... More
by Muhsina143
Employees Worked With
JAFOR KHAN
October 05, 2013
Frank Pena helped me through the process of buying a new car, he was very knowledgeable with the product and assisted me in every possible way to get the best deal in my new 2014 TIGUAN SEL. I highly recom car, he was very knowledgeable with the product and assisted me in every possible way to get the best deal in my new 2014 TIGUAN SEL. I highly recommend this dealer. More
by Carlos.gonzales1271
Employees Worked With
Frank Pena
October 05, 2013
Overall the Teddy Volekswagen dealership personnel showed excellent professional attitude and courtesy. More specifically, Kirk Alley was extremely helpful and friendly in discussing my options for buying a excellent professional attitude and courtesy. More specifically, Kirk Alley was extremely helpful and friendly in discussing my options for buying a car More
by mkhater
October 01, 2013
Kirk Alley went out of his way to find me a vehicle that would make me happy. I really appreciate the time he took with me to explain the safety features of a volkswagen. I highly recommend Kirk for his pro would make me happy. I really appreciate the time he took with me to explain the safety features of a volkswagen. I highly recommend Kirk for his professionalism, and no nonsense attitude. He was really great to work with. More
by shaniece914
October 01, 2013
I went to Mr. Kalra and Mr. Jafor Khan at TeddyVolkswagen LLC. They were of great help. They helped me buy my new pathfinder. They are the best. I came all the way from Queens by JFK Airport to the Bronx to LLC. They were of great help. They helped me buy my new pathfinder. They are the best. I came all the way from Queens by JFK Airport to the Bronx to buy from them. I recommended them to my family and friends and highly recommend them to anyone else. More
by mjas86
Employees Worked With
jafor khan
October 01, 2013
I purchased a 2013 Passat last Sunday on September 29th. Frank assisted me with my purchase. He was extremely helpful, polite and enthusiastic throughout the purchase. He was also very knowledgeable and inf Frank assisted me with my purchase. He was extremely helpful, polite and enthusiastic throughout the purchase. He was also very knowledgeable and informative about the specs of different vw models. It made me easy for me to choose what I wanted. Lastly, he was willing to above and beyond accommodating me with my needs. More
by gusty881
Employees Worked With
Frank Pena
October 01, 2013
Kirk Alley is very knowledgable in his expertise. I will definitely recommend clients to come to Kirk. Kirk is very professional and will make you feel comfortable enough to ask any questions regarding the definitely recommend clients to come to Kirk. Kirk is very professional and will make you feel comfortable enough to ask any questions regarding the vehicle that you are interest in- most important is, he was able to answer all of them. More
by katienguyen660
