Temecula Nissan

Both my husband and I get our car’s serviced here regularly and it is quite disappointing that although the service is good the customer service is HORRIBLE. I went to pick up my car yesterday and th regularly and it is quite disappointing that although the service is good the customer service is HORRIBLE. I went to pick up my car yesterday and the first two guys have no customer in front of them just the computer screen. If you are busy at least acknowledge a customer and say something like “we’ll be right with you!” Ignoring me until I say something sarcastic then making me a priority is xxxxty customer service. More

REPAIR ADVISOR WAS GREAT. My only concern is a total lack of COVID-19 P.P.E. NO MASK,NO GLOVES NO WIPES. PLEASE FIX of COVID-19 P.P.E. NO MASK,NO GLOVES NO WIPES. PLEASE FIX More

AS I ARRIVED I RECEIVED FAST AND ACCURATE SERVICE TIMOTHY NELSON WAS EXTREMELY HELPFUL. I DID HAVE A APPOINTMENT AND THE SERVICE WAS COMPLETED IN THE TIME I WAS TOLD. NELSON WAS EXTREMELY HELPFUL. I DID HAVE A APPOINTMENT AND THE SERVICE WAS COMPLETED IN THE TIME I WAS TOLD. More

I always have a pleasant experience with the Temecula Nissan location. The employees are friendly, knowledgeable, and helpful. It’s a breeze scheduling appointments and I never have to wait weeks to get Nissan location. The employees are friendly, knowledgeable, and helpful. It’s a breeze scheduling appointments and I never have to wait weeks to get it. They are usually able to accommodate my vehicle service needs within a day or two and the wait times are not bad at all. The staff is flexible and really go above and beyond in providing the best customer service possible. More

I had transmission issues and I had to leave my car for repair. Tim was able to get get approval for repair parts and helped me with car rental . repair. Tim was able to get get approval for repair parts and helped me with car rental . More

Great service all around To start off, making an appointment was quick and easy over the phone. On the day of my appointment, my service advisor Alex was friendly and got me To start off, making an appointment was quick and easy over the phone. On the day of my appointment, my service advisor Alex was friendly and got me checked in right away for my car service. Once checked in, he went over the services my car needed and once everything was confirmed he let me know what time I should expect my car to be ready by so that I could go home to wait there. My car was ready at the time I expected and I am happy with the work that was done. More

did my recall quickly I was contacted that parts for my ABS Actuator recall had come in, and urged to schedule the work quickly. I was given a loaner vehicle because the wo I was contacted that parts for my ABS Actuator recall had come in, and urged to schedule the work quickly. I was given a loaner vehicle because the work was expected to take all day. It was completed mid-day. More

Regresare de nuevo Buen servicio. La persona que me atendio se mostro atenta a las inquitudes del servicio a mi vehiculo. Quede muy satisfecha con el servicios de mi aut Buen servicio. La persona que me atendio se mostro atenta a las inquitudes del servicio a mi vehiculo. Quede muy satisfecha con el servicios de mi automovil. More

My service agent was great. Thanks for the help with everything Emilio. You did a great job. I recommend that this company gives you a 50% increase in pay, maybe even a 100% incr Thanks for the help with everything Emilio. You did a great job. I recommend that this company gives you a 50% increase in pay, maybe even a 100% increase. You're a great asset to the Nissan team! More

Everything was good customer service was good i didn't have to wait all day for my car to be worked on. I was very happy with service have to wait all day for my car to be worked on. I was very happy with service More