Temecula Nissan

They figured out the issue and was happy with the results. Thanks for your help with the issue I really appreciate it. Will definitely bring it back. results. Thanks for your help with the issue I really appreciate it. Will definitely bring it back. More

The folks in the Service Department make the visits so easy. Tim, Alex, and Jose are knowledgeable, patient, and listen to the customer. They're always extremely helpful. easy. Tim, Alex, and Jose are knowledgeable, patient, and listen to the customer. They're always extremely helpful. More

The dealership was very attentive to my needs. They were friendly fast and efficient everything I came into the dealer for was taking care of. friendly fast and efficient everything I came into the dealer for was taking care of. More

Tim Nelson is amazing with his customer service. Very attentive to the customer needs. Very safe through this Coronavirus issue! I will always request him!!!! attentive to the customer needs. Very safe through this Coronavirus issue! I will always request him!!!! More

Awesome. They bless are self. My car. Is run like new. Change transmission. Thank you Nissan Every 3 months. Ido my service with them. T Change transmission. Thank you Nissan Every 3 months. Ido my service with them. T More

I had a great experience with Nissan. Eddie help me out with everything I need and made sure I was very comfortable. He took his time and made sure that was the car I wanted. with everything I need and made sure I was very comfortable. He took his time and made sure that was the car I wanted. More

My service advisor, Victor, has made my experience with this dealership awesome...great customer service. I highly recommend getting your vehicle serviced with Victor at this location. this dealership awesome...great customer service. I highly recommend getting your vehicle serviced with Victor at this location. More

Excellent service by the sales rep, and manager, and very clean place i was very please with the whole transaction. I would definitely buy another vehicle from this location clean place i was very please with the whole transaction. I would definitely buy another vehicle from this location More

Teamwork and Hospitality This was the easiest car buying experience that I have ever had. All of the departments worked together as a team to ensure it went smoothly. Also, This was the easiest car buying experience that I have ever had. All of the departments worked together as a team to ensure it went smoothly. Also, in an unprecedented time in history, the team members were very conscious of social distancing and my feeling towards it. They did not pressure me and allowed me time to make my decision on my own time. Hats off to Kenny and Francisco who were the main team members who assisted with the purchase of my new Altima! Thanks for helping me with getting a nice new car in the color that I wanted. Lastly, this is the 3 Altima that I have owned and I cannot give them enough phrase. More

Received an email for a coupon “oil change 45 mins or less or it’s free” when i showed it to Alex he brushed it off and said “they should ask us first” he had not been wearing a mask either which is mand less or it’s free” when i showed it to Alex he brushed it off and said “they should ask us first” he had not been wearing a mask either which is mandated by the county. While he was checking me in he said the whole service would take 45mins to an hour. I again showed him the coupon and he’s like okay. Over an hour went by and i had not received a call so i contacted them service department and a lady answered the phone i asked for the status of the vehicle as well as clarification about the coupon her response “ well we’ve cut people and with everything going on in the world we can’t honor it” i advises her i had received the email on Friday in which it references what they’re doing during Covid-19. I spoke with the service advisor who stated they found a wood chip in my tire so it’ll be another 15 minutes. Another hour went by and i went to the dealer only to find my car sitting parked and yet no call. Alex came out when he saw me and when we went inside he totaled it out to $35 i asked, are you guys not honoring the coupon and he got defensive and said “i patched your tire at no charge i thought i was doing you a favor” i asked if that was a safety precaution and typically free he said “but but it’s fine I’ll give you the free oil change i just thought again i was doing you a favor” my thing is why have promotions if the service department won’t honor them or get upset. I told Alex he never called me once the oil change was done to tell me about my tire issue, he never kept me updated. More