Temecula Nissan

My service advisor, Victor, has made my experience with this dealership awesome...great customer service. I highly recommend getting your vehicle serviced with Victor at this location. this dealership awesome...great customer service. I highly recommend getting your vehicle serviced with Victor at this location. More

Received an email for a coupon “oil change 45 mins or less or it’s free” when i showed it to Alex he brushed it off and said “they should ask us first” he had not been wearing a mask either which is mand less or it’s free” when i showed it to Alex he brushed it off and said “they should ask us first” he had not been wearing a mask either which is mandated by the county. While he was checking me in he said the whole service would take 45mins to an hour. I again showed him the coupon and he’s like okay. Over an hour went by and i had not received a call so i contacted them service department and a lady answered the phone i asked for the status of the vehicle as well as clarification about the coupon her response “ well we’ve cut people and with everything going on in the world we can’t honor it” i advises her i had received the email on Friday in which it references what they’re doing during Covid-19. I spoke with the service advisor who stated they found a wood chip in my tire so it’ll be another 15 minutes. Another hour went by and i went to the dealer only to find my car sitting parked and yet no call. Alex came out when he saw me and when we went inside he totaled it out to $35 i asked, are you guys not honoring the coupon and he got defensive and said “i patched your tire at no charge i thought i was doing you a favor” i asked if that was a safety precaution and typically free he said “but but it’s fine I’ll give you the free oil change i just thought again i was doing you a favor” my thing is why have promotions if the service department won’t honor them or get upset. I told Alex he never called me once the oil change was done to tell me about my tire issue, he never kept me updated. More

I came in for a minor leak and Alex helped me out by calling to see if my warranty was still in effect. It was, however, they never called him back for the okay so he helped me out and just fixed my car calling to see if my warranty was still in effect. It was, however, they never called him back for the okay so he helped me out and just fixed my car anyways for a cheaper price. Alex, you rock man! Stay healthy everyone and keep being the awesome people that you are! Always great customer service when I come in. More

My Wife's Car Out-Standing, A Job Well Done I Thank-you, Ladies and Gentlemen Looking out for My Wife's Car She Happy and So an I Out-Standing, A Job Well Done I Thank-you, Ladies and Gentlemen Looking out for My Wife's Car She Happy and So an I More

I am giving you four stars because of the cost of this repair unbelievable! Victor the service agent was very accommodating and couldn’t have done more for me. The car is running fine and I am happy to be repair unbelievable! Victor the service agent was very accommodating and couldn’t have done more for me. The car is running fine and I am happy to be back on the road. Thank you Temecula Nissan! More

Very nice pleasant honest dealership when u leave ur happy and have lots of hope great place to buy a new car thanks you so happy and have lots of hope great place to buy a new car thanks you so More

The person who assisted me was very polite and professional he made sure all of my needs were taken care of again and also suggested things to make the car needed thank you for such professionalis professional he made sure all of my needs were taken care of again and also suggested things to make the car needed thank you for such professionalism More

I turned in my leased Rogue and Leased a pathfinder. Everyone at the dealership went above and beyond to help me find the car I wanted. Especially Eddy Aria. He searched for three months to find the exa Everyone at the dealership went above and beyond to help me find the car I wanted. Especially Eddy Aria. He searched for three months to find the exact car. Then they went 400+ miles to pick it up for me! More

Excellent service. Quick responses. Wonderful service during this crisis responsive and respectful. Special thanks to Eddy Aria for delivering the vehicle so we could maximize our social distancing. during this crisis responsive and respectful. Special thanks to Eddy Aria for delivering the vehicle so we could maximize our social distancing. More

Great customer service Alex is awesome!!! He provides excellent customer service with a smile and this is only surpassed by his technical knowledge of Nissan vehicles. Fo Alex is awesome!!! He provides excellent customer service with a smile and this is only surpassed by his technical knowledge of Nissan vehicles. For this reason, he is the only customer service representative that I deal with when I take my car for service at Temecula Nissan. More