Temecula Nissan

Customer service was bad, too lazy to come out to car, had to go inside to get service. Also was not notified my car was ready for pickup after waiting 3 hours, had to go check myself. Other people were w had to go inside to get service. Also was not notified my car was ready for pickup after waiting 3 hours, had to go check myself. Other people were waiting also. The other provider was very loud and rude kept talking over everyone where you could not hear the person you were talking to. Told provider I could not hear her because he was so loud. She said he does that all the time. I think I need to find a better service department. More

The service should have never taken that long. I arrived 15 minutes early for a 7:45 AM appointment for just an oil change. When I arrived I was informed that the drive belt needed to be replaced I arrived 15 minutes early for a 7:45 AM appointment for just an oil change. When I arrived I was informed that the drive belt needed to be replaced also which was fine. I was told that it would be a hour and half. I should have been done by 09:15 however it was not completed on time. I did not leave until about 10:45. I come from a military background where it is all about timing. I used this facility because it was close to home but if I have to, I will go back to dropping my car off at Carson when I am at work and having it serviced there. More

Does their best to help me with any issues or questions that I may have that I may have More

Dropped my car off last Wednesday and went to pick up at 7am Monday stated it was done and still won’t start as of today Wednesday still no call about my car. Still at dealer 7am Monday stated it was done and still won’t start as of today Wednesday still no call about my car. Still at dealer More

They called me and informed me that they were running a special on oil changes. They also reminded me that I was past due on the maintenance. The work would take longer than usual since I needed one of my special on oil changes. They also reminded me that I was past due on the maintenance. The work would take longer than usual since I needed one of my belts changed so they called me an Urber since I don't live far away and they called me an Urber when my car was ready to pick me up. Alex and the team take good care of the customer More

The service provided is good but the customer service is bad! They are not friendly bad! They are not friendly More

This is a great place for all your needs. Alex in service is your go to guy. Alex in service is your go to guy. More