Had an oil change done on my Titan and didn’t realize that they never put the skid plate back on till the next time I changed my oil. Was told that I could buy a new one for $371.04 and they would install it free of change. I asked why should I buy a replacement when your technician should have put it back on after the service was done. Service manager wouldn’t even talk to me about it. Calling Nissan North America to file a complaint.
I would like to give a great big thank you to Nissan of Temecula...
My family has been local to the area for over 20 years... our family is Nissan lovers all the way from my parents down to my sister we have bought 4 vehicles from Temecula Nissan even when they were owned by Bud Gordon
But I must say the reputation of Temecula Nissan Still Remains to be family oriented and I just love my service supervisor Denise Ennen...
Denise was so kind and went out of her way to help me with things that were Beyond her control but somehow some way she was able to resolve my issues I will definitely be back there asking for Denise every time
I get all of my cars serviced here - service technicians are constant professionals. Quality work at a great price. Sammy always takes care of me, my family, and my vehicles with the utmost care and consideration. I absolutely recommend Sammy and his team for all of your auto-care needs! #BestinTemecula
Sam the service advisor is the best he is the only one I let help me with my car he is very honest and very helpful he always has a smile on his face to make the customers happy keep up all the good hard work Sam that's for all your help !!!?????????????? pls give him a raise when u have a good hard worker like this u really need to take care of him I never meet anyone that is so good like Sam
John Gordon took care of the service on my 2015 Altima. I had a 2pm appointment and he got my car in right away. The service was performed in a timely manner and the car was washed when the service was complete. The waiting area was excellent and all the personnel in the service area were very friendly.