Temecula Nissan - Service Center

Awesome service! Tim always takes care of me... Making sure I have what I need and understand everything that's going on. Temecula Nissan is by far the best dealership Tim always takes care of me... Making sure I have what I need and understand everything that's going on. Temecula Nissan is by far the best dealership I've been to. More

Poor customer service This review is solely based on one agent there. First arriving there for my appointment we were greeted by one good agent but as soon as he directed u This review is solely based on one agent there. First arriving there for my appointment we were greeted by one good agent but as soon as he directed us to the one I had the appointment with, the guy did not even acknowledge us. I understand you are in the middle of something but customer service is about acknowledging the customer and letting them know you will be right with them. After 5 or more minutes he finally acknowledged us and began the process. During the 2 1/2 hours of waiting for our car not once did the agent come in to let us know how much longer we had to wait nor what recommendations they had for our car. It was after the cashier called us to pay did he come downstairs and say oh hey your car is going to also need these things soon and he walked away. As we walked outside we did not see our car by this time the cashier was gone and when I went inside to ask where my car was the agent was not there. Another agent the first one to greet us I think his name was Tim Nelson ended up helping me locate my car. The whole time while waiting for our car my husband and I witnessed other agents coming in and out and giving their customers updates on their cars and would sorry it's taking so long but ours was no where to be seen. So very disappointed. More

Great service! Everyone one was pleasant! The gentleman that helped me was new, don't know his name, was exceptionally nice! The cashier was very helpful and friendl Everyone one was pleasant! The gentleman that helped me was new, don't know his name, was exceptionally nice! The cashier was very helpful and friendly! Everyone there was super nice! More

Nissan Routine 5k maintenance Routine 5k maintenance. Was told car would be washed but car was not. Otherwise Jimmy for shuttle was very nice dropped and picked me up. Service for Routine 5k maintenance. Was told car would be washed but car was not. Otherwise Jimmy for shuttle was very nice dropped and picked me up. Service for car took 3 hrs. Other than the Car not being washed I'm satisfied with service More

Doors! Ceasar was great! service was great , but the problem I brought car in for has not been fixed. The back doors have been not functioning correctly sinc Ceasar was great! service was great , but the problem I brought car in for has not been fixed. The back doors have been not functioning correctly since I bought this car brand new. This is the third time in to get fixed...... still not fixed. and they replaced a belt which started sqealing when I was out driving a day later, that issue seemeds to have worked itself out.. but not happy about driver side door still not working!!! More

First service for my preowned Quest Everyone at the dealership was very friendly. I had made an appointment and I got in right away. They took time to make sure everything was done well. Everyone at the dealership was very friendly. I had made an appointment and I got in right away. They took time to make sure everything was done well. Shuttle took me to my house so I didn’t have to wait there. And they washed my car too! More

My service advisor Ceaser was very nice I have worked with Cesar before, he is vey nice and has a sense of humor, He had a cabin air filter installed for no charge for me.. Made me feel spec I have worked with Cesar before, he is vey nice and has a sense of humor, He had a cabin air filter installed for no charge for me.. Made me feel special.. More

Tim Rules Came in for the usual oil change and I was also recommended an air filter replacement. Good price and fast turnaround. Tim is dope. Thanks a bunch Tim Came in for the usual oil change and I was also recommended an air filter replacement. Good price and fast turnaround. Tim is dope. Thanks a bunch Tim. More

very courteous and efficient I love the compassion this place shows and they are always professional and take good care of the customers. They are organized and provide a comforta I love the compassion this place shows and they are always professional and take good care of the customers. They are organized and provide a comfortable waiting area. More

Fastest Serivce I ever experienced Lucky for me, I always schedule appointments so that there is no delay in service. However, to my surprise the service was faster than I expected. Lucky for me, I always schedule appointments so that there is no delay in service. However, to my surprise the service was faster than I expected. For those who like to visit last minute, I recommend change those habits. Always let the expecting party know that you are coming so that appropriate accommodations can be met. Temecula Nissan Service Department Jose Talavera is the best. More