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Temecula Valley Lexus

Temecula, CA

4.9
687 Reviews

42081 Dlr Drive

Temecula, CA

92591

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Showing 687 reviews

August 18, 2024

Amazing Sales person (Elly), excellent Finance Manager and thankful for the referral from Cece to shop Lexus of Temecula. We are so happy with our beautiful new car and the customer service we have experi More

by Melanieassumma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elly, finance, Cece, Andy in service
Aug 19, 2024 -

Temecula Valley Lexus responded

It's great to hear that Elly and Andy provided top-notch customer service. We look forward to welcoming you back in the future! Regards, Tom Rudnai President

August 17, 2024

Informative, courteous, and clear in their communication. I also appreciate how the team works together to make sure you’re taken care of in a timely manner. More

by nicol.howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Aug 18, 2024 -

Temecula Valley Lexus responded

We're thrilled to hear that you found our team informative, courteous, and efficient. We appreciate your support and hope to see you again! Regards, Tom Rudnai President

August 17, 2024

Friendly people, on time. Great customer lounge. Clean mechanics work area. Only problem was l went in for a oil change,and learned that they don't use factory recommend toyot More

by frankalo1
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Aug 19, 2024 -

Temecula Valley Lexus responded

Thank you for sharing your concerns. There appears to be some confusion, as we do in fact use factory motor oil. It is just purchased in bulk from the factory. Should you like any further clarification on this, please don't hesitate to contact me. Regards, Mike Miller Parts Director 951-225-0600 mmiller@tvlexus.com

August 13, 2024

Treats you well and accommodates you. TV Lexus is also patient and will not rush anything More

by kdeme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota
Aug 14, 2024 -

Temecula Valley Lexus responded

We're thrilled to hear that our tea made your experience a positive one. Your satisfaction is our top priority, and we look forward to serving you again in the future! Regards, Tom Rudnai President

August 12, 2024

The service was great and the service advisor was very friendly and also very considerate More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Aug 14, 2024 -

Temecula Valley Lexus responded

Joe, It's great to see that you had an amazing service visit here with us! We hope to see you again! Regards, Tom Rudnai President

August 12, 2024

Friendly sales team, very willing to work with us on the deal, nice touches with the delivery of the car in an enclosed area with the big red bow on top. More

by donnaj127
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan, Cici
Aug 14, 2024 -

Temecula Valley Lexus responded

We are thrilled to hear about your positive experience with our sales team and the special touches we added to your car delivery. We appreciate your feedback and look forward to serving you again in the future! Regards, Tom Rudnai President

August 03, 2024

The provided service went well. Very easy check in. I don’t agree with Lexus not changing oil until 10K but that is not the dealers fault. I did ask about getting an accessory sold More

by efangio78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard (writer). Guardo ( tech)
Aug 08, 2024 -

Temecula Valley Lexus responded

We appreciate you stopping by for service. If you've still not been able to speak with somebody about this accessory for your GX, please contact Guest Relations Manager, Kim Carrasco at 951.225.0570 or KCarrasco@tvlexus.com and she will be happy to assist you. Regards, Tom Rudnai President

August 02, 2024

Amazing customer service. They’re patient, friendly, and very helpful. 10/10 recommend to friends and family. More

by Jeremy.Austin2018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christiano Valencia
Aug 03, 2024 -

Temecula Valley Lexus responded

Jeremy, We are thrilled to see that you had an amazing experience! We really appreciate your feedback and hope to see you back again soon! Regards, Tom Rudnai President

August 02, 2024

I had a really nice experience at Lexus. I had come in for my 30000 mile service and everything went very well. They did very well at communicating with me continuously so I knew what was go More

by Mariam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Aug 03, 2024 -

Temecula Valley Lexus responded

Mariam, We are so happy that our service team provided you with a memorable experience! We look forward to working with you again! Regards, Tom Rudnai President

August 01, 2024

Friendly staffs good services. Adam’s helped me with car services and answers all my questions Highly recommended . More

by Duythi2612
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Caughton
Aug 03, 2024 -

Temecula Valley Lexus responded

It's so nice to see that Adam provided you with an amazing service visit! We hope to see you again! Regards, Tom Rudnai President

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