Temecula Valley Lexus

Friendly people, on time. Great customer lounge. Clean mechanics work area. Only problem was l went in for a oil change,and learned that they don't use factory recommend toyot Great customer lounge. Clean mechanics work area. Only problem was l went in for a oil change,and learned that they don't use factory recommend toyota oil. They use bulk oil. More

Informative, courteous, and clear in their communication. I also appreciate how the team works together to make sure you’re taken care of in a timely manner. I also appreciate how the team works together to make sure you’re taken care of in a timely manner. More

Treats you well and accommodates you. TV Lexus is also patient and will not rush anything TV Lexus is also patient and will not rush anything More

The service was great and the service advisor was very friendly and also very considerate friendly and also very considerate More

Friendly sales team, very willing to work with us on the deal, nice touches with the delivery of the car in an enclosed area with the big red bow on top. deal, nice touches with the delivery of the car in an enclosed area with the big red bow on top. More

The provided service went well. Very easy check in. I don’t agree with Lexus not changing oil until 10K but that is not the dealers fault. I did ask about getting an accessory sold Very easy check in. I don’t agree with Lexus not changing oil until 10K but that is not the dealers fault. I did ask about getting an accessory sold by Lexus installed on my GX and no one is getting back to me. That’s disappointing. Don’t sell the part if you’re not willing to install it. Or educate your staff on installing it. Also, labor cannot be taxed, a service writer told me “ we tax everything.” Parts yes, labor no. If they are taxing labor for every service, they are pocketing that extra money and that is unlawful and dishonest. More

I had a really nice experience at Lexus. I had come in for my 30000 mile service and everything went very well. They did very well at communicating with me continuously so I knew what was go I had come in for my 30000 mile service and everything went very well. They did very well at communicating with me continuously so I knew what was going on. More

Amazing customer service. They’re patient, friendly, and very helpful. 10/10 recommend to friends and family. They’re patient, friendly, and very helpful. 10/10 recommend to friends and family. More

Jennifer Villatoro was very helpful and knowledgeable. Finance kept us waiting for over an hour. He never introduced himself so I don't know his name. Finance kept us waiting for over an hour. He never introduced himself so I don't know his name. More

Friendly staffs good services. Adam’s helped me with car services and answers all my questions Highly recommended . Adam’s helped me with car services and answers all my questions Highly recommended . More