Temecula Valley Lexus

Matt, Maddie, Richard and the rest of the staff have been welcoming and enthusiastic and haven’t experienced any negative attitudes from them welcoming and enthusiastic and haven’t experienced any negative attitudes from them More

Excellent service department. Work with Adam (service representative) and Matt (technician) on my 2014 GX460. Treating me fairly and honestly with some repairs. Work with Adam (service representative) and Matt (technician) on my 2014 GX460. Treating me fairly and honestly with some repairs. More

Good service with video of the car parts for maintenance feedback. Good car wash provided is appreciated. Work done on time feedback. Good car wash provided is appreciated. Work done on time More

Outstanding service @ dealership. Everyone was pleasant & polite. Richard (service) advisor was efficient, timely with perfect follow up. Cassandra set up services & provided proper Everyone was pleasant & polite. Richard (service) advisor was efficient, timely with perfect follow up. Cassandra set up services & provided proper follow up More

Great service. Pleasant trustworthy personnel. Efficient. Done within the time frame they said would be done. Had a nice courtesy rental car and a car wash for m Pleasant trustworthy personnel. Efficient. Done within the time frame they said would be done. Had a nice courtesy rental car and a car wash for my car. The waiting area is very clean and spacious. More

I love my new car and Nicholas provided me with such genuine service that I thought the two hour drive to get the car was a very worthwhile decision. genuine service that I thought the two hour drive to get the car was a very worthwhile decision. More

Great service & done quickly within the time frame they said would be done. Great car wash too! said would be done. Great car wash too! More

While helping my uncle who resides in another state with a car purchase, I was referred to Temecula Valley Lexus by Costco, and this car purchasing experience brought wonderful, and stunning memories of how a car purchase, I was referred to Temecula Valley Lexus by Costco, and this car purchasing experience brought wonderful, and stunning memories of how once upon a time, business was done in our country when an individual's word was sacred. In general, business ethics and customer service have dramatically changed and not for the better during the current era of aggressive behavior, virtual reps, super short-term goals and the obnoxious, disrespectful "me attitude" Furthermore, the car industry is now contaminated by the likes of the proverbial "pre-owned shoes salespeople", Snake Oil Sam and others who make the Mafia look like Church Choirs! Temecula Valley Lexus offered nothing but integrity, honesty, respect, sense of urgency and most importantly, made me feel like the most important client on Planet Earth, even though I was not even purchasing a car for myself. If you desire to buy a Lexus, one of the most reliable cars in the industry, I strongly suggest you reach out to Temecula Valley Lexus for a "careful listen" to an "old school" sales presentation! Call Joseph Quilan and/or Ryan and you will find nothing but the optimal business ethics and customer service in the car industry. More

Staff was nice and friendly. Answered all of our questions in making a decision on what vehicle best fit our needs Answered all of our questions in making a decision on what vehicle best fit our needs More

The faculty was very Clean, the associates were efficient ,friendly, thorough and informative . The work area was impressively clean ,friendly, thorough and informative . The work area was impressively clean More