
Temecula Valley Lexus
Temecula, CA
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My car buying experience with Temecula Valley Lexus was outstanding. I will never again deal with Mercedes in Temecula. Both Christiano Valencia and Ryan Smith were amazing! They made me feel so warm and h outstanding. I will never again deal with Mercedes in Temecula. Both Christiano Valencia and Ryan Smith were amazing! They made me feel so warm and happy. They were more than just business, They showed real TLC. More
Knowledgeable, Customer Service oriented, Professional, Solution-driven, Friendly, Relatable, Intelligent and Responsive to and Focused on customer needs. Respectful and Courteous. These are just a few Solution-driven, Friendly, Relatable, Intelligent and Responsive to and Focused on customer needs. Respectful and Courteous. These are just a few of the attributes of each Lexus employee I encountered. The high quality of the Lexus vehicle is mirrored in the same high quality of every person with whom I interacted. Is it any wonder why I’ve owned and driven Lexus vehicles since 1986! More
Excellent service for my newly acquired SC 430, Ty and the staff at TV Lexus were professional and very efficient. The facility was very nice, well appointed and clean. I will bring my car in for future the staff at TV Lexus were professional and very efficient. The facility was very nice, well appointed and clean. I will bring my car in for future service needs. More
Outstanding job all around. All service was completed in a timely manner. I was given a nice loaner vehicle while my car was being serviced. All service was completed in a timely manner. I was given a nice loaner vehicle while my car was being serviced. More
I was inquiring about the outer shell for my 1999 GS 300 ignition key. I provided the VIN # as requested. The associate concluded that the part is no longer available. That was NOT true. She didn't make the ignition key. I provided the VIN # as requested. The associate concluded that the part is no longer available. That was NOT true. She didn't make the effort to search further after I gave her nine of the ten-digit part number. Minutes later, I found the part at Lexus Escondido. In my prior experience with Lexus Temecula parts department they gave me the wrong rotors for my car. Based on my experience, I believe Lexus Temecula parts department has some totally incompetent folks at the counter. Moreover, in both cases I was told the supervisor and the manager are not available "They leave at 3:30pm." 😉 I suggest going to Lexus Escondido or Riverside. There, folks know their stuff! More
Great service. Loved that they take a video of what’s going on. However, it did take 7 hours, but luckily I didn’t have anything going on. Loved that they take a video of what’s going on. However, it did take 7 hours, but luckily I didn’t have anything going on. More
2nd time I’ve used TVL for service and I’m so happy! Everyone knows what they’re doing and they are efficient and courteous. Highly recommend!! Ford Ibbotson Everyone knows what they’re doing and they are efficient and courteous. Highly recommend!! Ford Ibbotson More