
Temecula Valley Lexus
Temecula, CA
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The facilities are beautiful. As soon as I drove up, Matt made it clear that he was there to help me without attacking me as soon as I got out of my car. He spent a lot of time As soon as I drove up, Matt made it clear that he was there to help me without attacking me as soon as I got out of my car. He spent a lot of time with me getting to understand what I was looking for and helping me understand what the car can do. It was a little information overload but Matt was kind, patient, and very respectful in the way he interacted with me. I found car salesmen are sometimes condescending or annoying but Matt was wonderful. After making a decision, Matt spent a LOT of time with me to make me feel comfortable with my new car. The only comment I have which moved my rating from Very Good to Good on the explanation of vehicle pricing was the fact that I asked twice for the invoice price but never got the answer, even after I purchased the car. More
Last week, my husband and I went window shopping at the Lexus Valley Temecula dealership. As soon as we walked in, we were greeted by Christiano, our salesperson. He was friendly, knowledgeable, and a plea Lexus Valley Temecula dealership. As soon as we walked in, we were greeted by Christiano, our salesperson. He was friendly, knowledgeable, and a pleasure to work with from the start. We ended up test-driving a few models, and even though we had only planned to look, we purchased a 2023 RX 350h. I absolutely love my new car! Our entire experience was fantastic, and the manager, Brian, was also very personable and made everything even more special so we could celebrate our purchase. Cecilio, a Marine Veteran, was our finance manager, and he made the process quick and easy. I highly recommend Temecula Valley Lexus to anyone looking for a new car. Thank you for such a wonderful experience! More
Temecula Valley Lexus has excellent customer services. They are helpful and friendly. I highly recommend Matt as your Service Consultant! Both Matt and Pete went above and beyond when they took care of my They are helpful and friendly. I highly recommend Matt as your Service Consultant! Both Matt and Pete went above and beyond when they took care of my car! Thank you both! More
Getting appointment was easy and they show you a video of what is being done on your car Enjoy delicious snacks and drinks as you wait for you by car to be fixed and washed. Excellent service 👍 what is being done on your car Enjoy delicious snacks and drinks as you wait for you by car to be fixed and washed. Excellent service 👍 More
Consistent excellent service, love the video of the vehicle inspection of my car. It allows you to see for yourself how good or bad your vehicle condition is in. vehicle inspection of my car. It allows you to see for yourself how good or bad your vehicle condition is in. More
Excellent service with knowledgeable staff. Matt Villalpando was great with quick check in and car delivered when promised. Especially like getting the car wash too! Matt Villalpando was great with quick check in and car delivered when promised. Especially like getting the car wash too! More
Service was recommended at my last visit. I took time to budget for it and came back. Great customer service. Everything was explained to me and shown on video I took time to budget for it and came back. Great customer service. Everything was explained to me and shown on video More