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Tempe Chrysler Jeep Dodge
Tempe, AZ
1,676 Reviews
Tempe Dodge opened in the Tempe Autoplex in May 1993. We started with one basic philosophy …. to consistently exceed our customer’s expectations. Our customers have shown us great loyalty and support over the years, and because of them, we are now one of the largest Dodge dealerships in the entire USA. In May of 2008, we proudly added the Chrysler & Jeep brands to our lineup..
We feel that we are different from most dealerships. We do not believe in spending huge amounts of money on newspaper ads, or radio and television commercials each month like many of our competitors. That would raise our costs of doing business and we would have to pass those costs on to our customers. That would not be fair. Instead, we chose to build Tempe Dodge one relationship and one customer at a time. Because of this, a large part of our business each month is from repeat and referral customers.
We truly feel that the sale of the vehicle is just the beginning, not the end. Thanks to our loyal customers, our Sales, Parts and Service Departments have grown steadily year after year. We are committed to building and maintaining relationships with our customers throughout the ownership experience. We are very proud that our customers consistently rate Tempe Dodge near the top on Chrysler’s Surveys for Sales and Service Satisfaction.
Our success begins with our dedicated employees. We want our employees to enjoy working here and feel that they are valuable members of our team. We know that happy employees will truly have a genuine interest in our customer’s complete satisfaction. Whether you come to Tempe Dodge to purchase a new or pre-owned vehicle, get service on your current vehicle or come in to buy a part, we want to provide you with the best experience possible. We want to become the auto dealership of choice for all of your transportation needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,676 reviews
November 13, 2018
Great experience Was met quickly at the door by Emily, who was very low pressure and friendly. Was happy to answer all our questions. Couldn’t have asked for a better Was met quickly at the door by Emily, who was very low pressure and friendly. Was happy to answer all our questions. Couldn’t have asked for a better sales representative to help us out. More
by Dan
Employees Worked With
Emily Snelling
November 11, 2018
Loookg for a Jeep We came in looking for a Jeep for my daughter who just turned 16. Emily was so friendly and not at all pushy. It was a huge relief for my daughter who We came in looking for a Jeep for my daughter who just turned 16. Emily was so friendly and not at all pushy. It was a huge relief for my daughter who would not have interacted well with a pushy sales person. She made my daughter feel like she was part of the process and made it her car. More
by Wendi
Employees Worked With
Emily Snelling
November 11, 2018
Amazing Experience! I was looking to trade in my Cherokee for a new one. I knew what I expected to pay and not only did they make it happen, they exceeded my expectations I was looking to trade in my Cherokee for a new one. I knew what I expected to pay and not only did they make it happen, they exceeded my expectations on price. It was by far, the BEST car buying experience I've ever had. Within minutes of walking through the door, I had multiple people running (yes, actually running) to get my old car appraised, find a new vehicle that fit my needs, get the car to the front for me to check out and confirm that the numbers worked out for me. Gabe and Byron took great care of us in sales. Phenomenal customer service! On to finance, everyones favorite part (eye roll)....also a great experience! Steve was obviously experienced and we were in and out in record time. I didn't feel pressured. He was very easy to talk to and had great stories to fill the time while paperwork printed. Everyone at this dealership that we came in contact with was so service oriented. They wanted what I wanted and found it. It was easy, fast, no pressure. This is the second vehicle my husband and I have bought here and it will not be our last! A sincere thank you from a grateful lady! More
by Jeep1110
Employees Worked With
Byron, Gabriel Hamilton, Steven Evansky
November 06, 2018
Great experience My wife and I had a great experience at this dealership. The process of buying her 2019 Cherokee was simple. We worked with Traivon and could not ha My wife and I had a great experience at this dealership. The process of buying her 2019 Cherokee was simple. We worked with Traivon and could not have asked for a better salesman. If we are ever in the market for another vehicle, we will be returning to this dealership! More
by Kchavers14
Employees Worked With
Traivon Myers
November 06, 2018
Awesome On October 30, 2018, my husband and I meet Emily Snelling as she greeted us as we got out of our car. She had such a big bright smile and was very pro On October 30, 2018, my husband and I meet Emily Snelling as she greeted us as we got out of our car. She had such a big bright smile and was very professional. We told her we were just looking at JK and JL jeep Rubicons. My husband wanted to test drive the new JL's. There was no pressure. We left that night after expressing what our wants were as well as price range. Emily kept us in the loop of jeeps coming in. That Friday we purchased our our new jeep JL Rubicon. I highly recommend this dealership, from Emily to finance....was such a breeze. Thank you, Rob and Gina More
by RobnGina
Employees Worked With
Emily Snelling
November 05, 2018
Very easy and had a great time. I recently bought my first car from this dealership and had an amazing time. Everyone we’re so nice and friendly especially Emily she was amazing. I w I recently bought my first car from this dealership and had an amazing time. Everyone we’re so nice and friendly especially Emily she was amazing. I would definitely recommend anyone to go here when buying their car. More
by Lizrascon1
Employees Worked With
Emily and joe M.
November 05, 2018
Awesome sales rep We enjoyed dealing with Ms. Emily she is very upbeat, and cordial, very pleasant personality, she helped us decide on a vehicle that would suit my dad We enjoyed dealing with Ms. Emily she is very upbeat, and cordial, very pleasant personality, she helped us decide on a vehicle that would suit my dads in More
by Kingman
Employees Worked With
Emily Snelling
November 03, 2018
Fast quick and easy !! Emily was so fast and worked out a great deal !! Thank you so much ! We will definitely be recommending this dealership! Thank you again!! Great work Emily was so fast and worked out a great deal !! Thank you so much ! We will definitely be recommending this dealership! Thank you again!! Great work ! More
by Leslie
Employees Worked With
Andrew Harper
November 03, 2018
Quick, professional and Painless! Emily helped my wife and I buy a new vehicle. We were not expecting to buy a new vehicle but she presented the vehicle very professionally and was abl Emily helped my wife and I buy a new vehicle. We were not expecting to buy a new vehicle but she presented the vehicle very professionally and was able to answer all of our questions. She did not pressure us into anything and actually fought against the dealership to get us a better deal. She is very fun and energetic and brings a good light to sales people. I would definitely buy from her again, you should consider buying from her as well More
by Xxastroxombiexx
Employees Worked With
Bobby
November 01, 2018
Excellent This is the second car we have bought from Emily Snelling at Tempe Dodge. We were able to tell her exactly what we were looking for, and she delivere This is the second car we have bought from Emily Snelling at Tempe Dodge. We were able to tell her exactly what we were looking for, and she delivered with a smile. Very pleasant and professional to work with!! More
by Heather W
Employees Worked With
Emily Snelling
