Tempe Chrysler Jeep Dodge

BEST Car Buying Experience EVER!!!!!!!!! I am so very pleased with the whole team, at Tempe Dodge Kia, I worked with when purchasing my jeep from our INCREDIBLE sales guy Andrew, to the FANTA I am so very pleased with the whole team, at Tempe Dodge Kia, I worked with when purchasing my jeep from our INCREDIBLE sales guy Andrew, to the FANTASTIC manager Demetre, to our PERSISTANT finance lady Michele! I have been to many many other dealerships in the Valley over the past five years, and this was the best experience I have encountered. The team there has this incredible energy and vibe (we got there when they started and left with the car when they closed) that lasted throughout the whole day. Even when the banks did not want to approve me for the car I exactly wanted, the team still fought through the obstacles to make me happy…AND they fought through those obstacles without me even asking or knowing! Now THAT is the definition of SPECTATCULAR customer service. If you were my family member or best friend, I would definitely tell you your time looking for the right vehicle would be BEST spent working with this team. If you do not want to be haggled, and just want to find the right car to fit you, these are the people to see! Andrew, thank you again and we can’t wait to upgrade our other car next year!! You can bet we will be return customers! More

Sam in Service oil changes usually take forever at dealerships - Sam had mine done in 30 minutes and washed. They were friendly and easy going....Highly recommend T oil changes usually take forever at dealerships - Sam had mine done in 30 minutes and washed. They were friendly and easy going....Highly recommend Tempe Dodge - Go see Sam More

Very easy buying process Tempe Jeep was a great place to purchase a new car. Andrew Caccia was great to work with and all other employees were friendly. The entire process w Tempe Jeep was a great place to purchase a new car. Andrew Caccia was great to work with and all other employees were friendly. The entire process went very smoothly More

From good, to horrible Buying a new car can be very stressful, specially when your buying a car for the first time, but the sales person made something that could have been Buying a new car can be very stressful, specially when your buying a car for the first time, but the sales person made something that could have been very stressful into something enjoyable. He was very honest and realistic. No hidden agenda. I would highly recommend this dealer. Update from original review. I am sadden to say that after I wrote this wonderful review the dealer and the sales personnel have completely disappointed me. Two weeks after me and my daughters purchase I received a call from the dealer stating that my daughter’s car payment that we had originally agreed upon was going to change. They informed me the payment was going to increase. I proceed to inform the sales representative that we had both agreed on a specific payment and that the agreement had been signed and that I wanted them to honor that contract. After multiple calls back and forth the dealer honored the payment that we had originally agreed on, so due to that, we had to sign a new agreement and this is when all of our problems started. The sales person that was supposed to bring the contract to my daughter changed the dates and time multiple times, which to me is very unprofessional. When we finally had the contract signed they informed me that I had to drive to the dealer to provide them with the first payments check, since due to the late signing the payment was due immediately, even though it was there staff that kept changing the dates. I provided the dealer with a check, but somehow the check was never sent to the appropriate place and I later received a call from the Internet Sales manager asking if the payment could be taken from the credit card they had on file for me. I immediately told them that yes they could take the payment, somehow again the payment was never sent to the appropriate place. And now I receive a letter from my finance provider stating that I am delinquent on my account, even though I have done everything the dealer had asked in order for me not to be late on my payment. I provided the dealer with a check and credit card information but do to someone’s negligence I am now delinquent on my account. So NO, I would not recommend this dealer. They are unprofessional, unreliable and they made something wonderful into the worst experience for my daughter and myself. More

Professional Sales & Service Andrew Caccia is a great salesman. He is professional and customer oriented. I recommend him for your next auto purchase. Great dealership and great s Andrew Caccia is a great salesman. He is professional and customer oriented. I recommend him for your next auto purchase. Great dealership and great service! More

Best Service I have been looking for a truck for weeks and when I called this dealer Andrew Caccia stayed connected with me for 2 days until he found a truck I was I have been looking for a truck for weeks and when I called this dealer Andrew Caccia stayed connected with me for 2 days until he found a truck I was happy with. He definitely went above and beyond and we closed the deal over the phone and they are shipping it in from Texas. Andrew even offered to personally drive the truck up to Vegas for me. Best experience I have ever had with purchasing a car. Very impressed. More

Great job Great Deal!!! The staff was friendly and made me feel very welcome. They were great to work with and I got a great deal in my 2015 Wrangler! Will definitely be back The staff was friendly and made me feel very welcome. They were great to work with and I got a great deal in my 2015 Wrangler! Will definitely be back. More