Tempe Chrysler Jeep Dodge

Great Salesman, Inflexible Management Tried to work a deal on a Ram 1500. Andrew Caccia was awesome - highly recommended. Unfortunately, his management is less so. Sales management is r Tried to work a deal on a Ram 1500. Andrew Caccia was awesome - highly recommended. Unfortunately, his management is less so. Sales management is relatively inflexible on pricing and doesn't seem to want to make things happen. More

TERRIBLE! STAY AWAY!! What a joke of a dealership. Made an appointment to come and look at a vehicle at 6PM. Online the vehicle was quoted to have 2k miles on it, and when What a joke of a dealership. Made an appointment to come and look at a vehicle at 6PM. Online the vehicle was quoted to have 2k miles on it, and when calling in to make the appointment I'm told "well the owner has been driving the car daily, so it has more miles on it now..around 6k". I was baffled. How are they selling a car that the owner is daily driving? I asked if the car is mint/clean, and ready to be looked at? They said "oh yeah, the owner will be here this afternoon and we'll get it all cleaned up and ready to be shown for you" . I asked if the price would be much cheaper as the car now has triple the miles on it? They replied with "oh no, cars only begin to reduce in value after 10k miles, so its' still the same price". I should have already known what a joke this place was. I get to the dealership around 5:50 to check out the car, and come inside to ask for the woman whom I spoke with on the phone. They said she'll be right out. We wait outside for about 20 minutes, come in, and they said here let us get Andrew, he can help you. He comes outside with us and we say we're here to look at the car, and we point to it on the side of the dealership. The car looks absolutely atrocious. Definitely hasn't seen a car wash in months, has tinted lights that were done terrible, and did not look at all like a $70k car should look. Then comes out the girl whom I spoke with, and Andrew goes back inside. I told the girl, "is this a joke? this car looks used/abused, and looks like an absolute pile of garbage". I explained to her that I made an appointment to see the car, and the car is not even close to be ready to be looked at. It looks like it just came back from a cross-country tour. She said she was going to go inside and get the manager for me. Instead of the Manager coming out, here comes out spiffy Andrew. "What's the problem guys!" he says with a grin on his face. We explained how irritated we were that we made an appointment to see this 2014 $70k car that is advertised online, and it looks like absolute garbage. We spent time out of our day to make an appointment, drive down, and the car was nowhere ready to be looked at. Nobody bothered to call me and let me know that the car wasn't clean, or to reschedule because it's not ready to be shown. I don't even think they let the manager know we were coming in. He just drove up and left it on the side of the building, having no clue that there were potential buyers coming to see the car. Andrew was a jerk to my wife and I saying "Look, I can run it through the car wash for you if you want, but are you telling me that you wouldn't buy this car because it's dirty?". I said yes, exactly, I wouldn't pay half the price for the car because I already see how it's been treated. He kept going on and on about how he can run it through the wash, and kept saying "well do you guys want to drive it or not?" with an terrible attitude. He couldn't understand that we were furious with the dealership and thought the situation was funny. I still wanted to drive it so I can at least know what a bad $70k version of this car drives like. I get into the car, and it now has close to 9k miles on it. ONLINE IT SAID 2k miles!! And they still want exactly the same price for it, as if it had 2k miles on it. I will never be coming back to this dealership or doing business with them, and I strongly suggest everybody stay away from Andrew and the rest of this group of clowns that works here. More

Finance Manager's are liars. Will tell you they can do the deal knowing your situation only to call for the car back and call you the liar. I was co-signing for my partner who has Will tell you they can do the deal knowing your situation only to call for the car back and call you the liar. I was co-signing for my partner who has a valid license. I only have an ID but do have another car financed in my name. Neal Seedane knew all of this information and still put us in a car then proceeded to ask why I didn't tell him I didn't have a valid license. This information was discussed at his desk as well as on the test drive when my partner was driving the car we had to return 2 days later. He knew this from the beginning and still let us leave with the car. Never again will I return to this dealer. More