Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tempe Chrysler Jeep Dodge
Tempe, AZ
1,678 Reviews
Tempe Dodge opened in the Tempe Autoplex in May 1993. We started with one basic philosophy …. to consistently exceed our customer’s expectations. Our customers have shown us great loyalty and support over the years, and because of them, we are now one of the largest Dodge dealerships in the entire USA. In May of 2008, we proudly added the Chrysler & Jeep brands to our lineup..
We feel that we are different from most dealerships. We do not believe in spending huge amounts of money on newspaper ads, or radio and television commercials each month like many of our competitors. That would raise our costs of doing business and we would have to pass those costs on to our customers. That would not be fair. Instead, we chose to build Tempe Dodge one relationship and one customer at a time. Because of this, a large part of our business each month is from repeat and referral customers.
We truly feel that the sale of the vehicle is just the beginning, not the end. Thanks to our loyal customers, our Sales, Parts and Service Departments have grown steadily year after year. We are committed to building and maintaining relationships with our customers throughout the ownership experience. We are very proud that our customers consistently rate Tempe Dodge near the top on Chrysler’s Surveys for Sales and Service Satisfaction.
Our success begins with our dedicated employees. We want our employees to enjoy working here and feel that they are valuable members of our team. We know that happy employees will truly have a genuine interest in our customer’s complete satisfaction. Whether you come to Tempe Dodge to purchase a new or pre-owned vehicle, get service on your current vehicle or come in to buy a part, we want to provide you with the best experience possible. We want to become the auto dealership of choice for all of your transportation needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,678 reviews
March 10, 2014
Easy to work with, Andrew Harper worked hard to locate the jeep I wanted. The price was fair and he even drove one hundred miles to pick me up! the jeep I wanted. The price was fair and he even drove one hundred miles to pick me up! More
by GeorgeDumont
Employees Worked With
Andrew Harper
March 02, 2014
We went to this dealership to specifically look at the Jeep Cherokee and the Dodge Journey. We are wanting to expand our family and needing something with more room and better gas mileage than the car we Jeep Cherokee and the Dodge Journey. We are wanting to expand our family and needing something with more room and better gas mileage than the car we currently own. Paul Egger greeted us as soon as we parked in front of the dealership. He was very friendly and treated us like human beings (I'm in my 20's and my husband is in his 30's, so it's hard to find people that take us seriously sometimes). Anyway, we told Paul about the two types of SUV's we were interested in and he opened up right away with information regarding both vehicles. He let us test drive the Jeep Cherokee first and he was very honest and said he thought we might like the Journey better because of the room and since we are wanting to expand, it will allow us to keep that car for much longer than a Cherokee depending on how big we want our family to grow. Next, we test drove the Dodge Journey. Right away, we noticed how much space it had with the 7 seats and the amount of room the back had when you laid down the third row of seats. Paul listened to our wants/needs and only offered advice and information regarding our situation. He was not pushy and was very patient with us while we made our decision. Overall, his friendliness kept us at the dealership and ultimately made us want to go ahead and purchase the Dodge Journey right away. This is the first time we haven't felt rushed into a car in all the times we have been to dealerships both big and small. Paul is definitely an asset and he's great for those buyers that are nervous or weary about buying a new car. More
by bharris19
Employees Worked With
Paul Egger
February 09, 2014
Excellent knowledge of the car market. We gave Dave a few parameters and he found the perfect car for us. Excellent customer service, very friendly, and clean place of business! Highly recommended! parameters and he found the perfect car for us. Excellent customer service, very friendly, and clean place of business! Highly recommended! More
by audioarf
Employees Worked With
Dave Zinkel
January 26, 2014
Jarvis treated me like family, one of the best encounters I've experienced and educated me on the importance of obtaining and maintaining good credit. encounters I've experienced and educated me on the importance of obtaining and maintaining good credit. More
by jdn85042
Employees Worked With
Jarvis Newman
January 22, 2014
SHADDY, SHADDY,SHADDY!!!! I saw a car on the internet SHADDY, SHADDY,SHADDY!!!! I saw a car on the internet that I went in for. When I got there nobody seemed to know anything about it. I found it myself SHADDY, SHADDY,SHADDY!!!! I saw a car on the internet that I went in for. When I got there nobody seemed to know anything about it. I found it myself but decided against it. Within a few minutes I found another one, drove it and was ready to go! Once I got. in to the office it turned into the sleetzy car buying experience that I thought was in the last!! Once we went back and forth on the price of my trade in I asked them if they were sure that was the best they could do? The game went on and I received a 20 minute dissertation about auction price , supply and demand . Yada, yada!! I finally agreed on. a price then asked him about the 1000k trade in bonus. He fumbled and stammered all over himself and finally said well that's included. REALLY??? You never mentioned it and it was not in your explanation of the number!! If your not going to honor it why advertise it??? SHADDY!!!!!! The other thing that really bothered me was how they treated my sales lady! They were very disrespectful toward her several times!!! Total jerks!! I BUY A CAR EVERY TWO OR THREE YEARS NEVER AGAIN FROM TEMPE DODGE!!!!!! More
by SierraJ
Employees Worked With
Sales Mgr Willie
January 18, 2014
Jarvis Newman excellent customer service he's the gentlemen that helped me. He was very nice and kind. Very clean facilities, I would definitely recommend friends, family and co workers to Tempe dod gentlemen that helped me. He was very nice and kind. Very clean facilities, I would definitely recommend friends, family and co workers to Tempe dodge, and to ask for Jarvis Newman More
by Maria Martinez
Employees Worked With
Jarvis Newman
January 12, 2014
My experience with the Dealership was great experience. I will refer my family and friends to Jervis Newman. The paper work was explained to me in detail. My next car will be purchased with Tempe Dodge I will refer my family and friends to Jervis Newman. The paper work was explained to me in detail. My next car will be purchased with Tempe Dodge More
by JulieTraylor45
Employees Worked With
Jervis newman
January 05, 2014
Jarvis was a big help with explaining the entire process from start to finish. He was a big help with getting credit approval for someone who has had some credit issues. from start to finish. He was a big help with getting credit approval for someone who has had some credit issues. More
by Chandlerblueyes
Employees Worked With
Jarvis Newman
December 29, 2013
Jarvis was extremely informative, patient and helpful. He listened to exactly what i wanted and we found the car. He is awesome and I would tell anyone to go see him listened to exactly what i wanted and we found the car. He is awesome and I would tell anyone to go see him More
by cactusrn
Employees Worked With
jARVIS
December 17, 2013
I was referred to this dealership and to Jarvis from a previous customer that had a phenomenal experience with there vehicle purchase. I was in search of a new or used Kia Optima. Jarvis Newman was very f previous customer that had a phenomenal experience with there vehicle purchase. I was in search of a new or used Kia Optima. Jarvis Newman was very friendly, knowledgeable, experienced and humorous throughout my visit. It was a great, non stressful experience. I left home a new owner of a Kia Optima. And a very satisfied customer. I will definitely refer to friends and family looking to buy a new car. More
by AngelainAZ
Employees Worked With
Jarvis Newman
