
Tempe Chrysler Jeep Dodge
Tempe, AZ
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I had such a great buying experience but everything "after market" has been a hot mess. I learned a lesson though, get everything in writing. I was told that I could have power locks added. I paid almo "after market" has been a hot mess. I learned a lesson though, get everything in writing. I was told that I could have power locks added. I paid almost $400 for this. I was told that they would put them on that night. After waiting they came and said the guy had left. They said he could come to my work to install them. When I called him to schedule he said, no, it had to be done there. He was only able to do TWO doors out of 5. Of course I was not offered a discount even though I paid for FIVE doors. Nor was he able to explain why he couldn't do the other doors. I will never, ever leave a lot without power locks again. Lesson learned. I called today to order a part. I walked in the door at 6:15 and asked where the parts department was, she pointed. I went to that department and there was a girl there who told me they were closed. She said that they cannot retrieve parts after 6. It would have been nice for the guy who I ordered the part from to mention that. I told her to cancel my part order because I couldn't make it there during those hours and I would have to order it from a dealer closer to my house. She said, you will have to call back because I will forget. On my way out I told the receptionist, just so you know, the parts department closes at 6. She said, Oh I forgot. I asked her for the location's phone number closer to my house. Her response? I don't know how to get another number. POOR POOR POOR customer service. I liked the car buying experience, but everything else since that has been unacceptable. I would suggest using an alternate dealer. More
Major problem with the Sky Slider Roof on Jeep Liberty. Vehicle warranty had recently expired but work was done under the parts warranty (no charge) and in one day. I've had the same vehicle in to a diffe Vehicle warranty had recently expired but work was done under the parts warranty (no charge) and in one day. I've had the same vehicle in to a different dealership in the past due to problems with the roof and the service was not good. I can't recommend Tempe Dodge Chrysler Jeep enough for a very pleasant experience. Ask for Greg Christensen. He did me right. More
Reuben, was knowledgable about the product and listened to what we were looking for without pushing. I liked the fact that he never acted like we owed the car purchase, but he need to fit our needs. We wer to what we were looking for without pushing. I liked the fact that he never acted like we owed the car purchase, but he need to fit our needs. We were very satisfied with the process and will come to Reuben when my son gets a car soon. More
I had a great experience purchasing my Durango. The sales rep was extremely knowledgable but more importantly, was a great listener and not once did I feel pressured. The price negotiation went extremely wel rep was extremely knowledgable but more importantly, was a great listener and not once did I feel pressured. The price negotiation went extremely well and I was able to purchase the vehicle at the price I had in mind after research on various web sites. I would highly recommend this dealership and suggest people ask for Rob. More
Stacey Graham took her time showing me cars and answering my questions. She was a huge help to me. Stacey was knowledgable and friendly and was a big reason why I bought a car. my questions. She was a huge help to me. Stacey was knowledgable and friendly and was a big reason why I bought a car. More
We had a wonderful experience here with a salesman by the name of Joseph Lanzafame. Joe went above and beyond to a). secure the vehicle we dreamed of , b).make the experience both easy and fun and c)., helpi name of Joseph Lanzafame. Joe went above and beyond to a). secure the vehicle we dreamed of , b).make the experience both easy and fun and c)., helping us feel comfortable with financing that met our needs. It isnt easy, especially in this economy, to make a large purchase with this kind of financial commitment. This dealer, the manager and especially Joe, had us in our vehicle in less than 48 hours with financing we could afford. That is truly priceless. Could not recommend these guys more. More
This was the best experience my husband and I had dealing with any car dealership. We were not in the best credit situation, however, Joseph worked his magic and gave us the best deal. He was very attentive with any car dealership. We were not in the best credit situation, however, Joseph worked his magic and gave us the best deal. He was very attentive to our situation and patient. I highly recommend Joseph and this dealership to anyone. Thanks for all your help. More
My Grand Dodge Caravan, while purchased elsewhere, has always been serviced at Tempe Dodge. In addition to the recommended services, the car has at times required service with minimal notice and David has always been serviced at Tempe Dodge. In addition to the recommended services, the car has at times required service with minimal notice and David has always tried to get the car in as soon as possible, made contact to let me know what needed to be done, made sure that everything was completed timely and as efficiently and economically as possible. Everyone I have dealt with has been professional and friendly and they have a convenient shuttle service and have added an expedited oil change service. I have come to rely on David's domain knowledge of the car when unexpected issues arise, and he has never let me down. More
From the first phone call to the dealership, to the delivery of our new Jeep, customer service was exceptional. Jarvis was very patient, and understanding and did not make us feel uncomfortable or rus delivery of our new Jeep, customer service was exceptional. Jarvis was very patient, and understanding and did not make us feel uncomfortable or rushed. He was happy to answer all of our questions, and went out of his way to let us know that he was there to help us- genuinely though, not like alot of salesmen. Every other employee that we came in contact with was also very professional and friendly. I was even greeted and acknowledged by employees in the parking lot, and on the way to the restroom! Very highly recommended! I have actually already referred two people to Jarvis Newman- one was a total stranger asking about my new Jeep! More
Joe was fantastic! He sensed that I wanted the straight scoop - we didn't spend any time haggling with each other. I brought up another dealers offer - he analyzed it and helped me see their sales game. He scoop - we didn't spend any time haggling with each other. I brought up another dealers offer - he analyzed it and helped me see their sales game. He worked to make sure I got a good deal. And, I would buy from him again. More