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Tempe Chrysler Jeep Dodge
Tempe, AZ
1,677 Reviews
Tempe Dodge opened in the Tempe Autoplex in May 1993. We started with one basic philosophy …. to consistently exceed our customer’s expectations. Our customers have shown us great loyalty and support over the years, and because of them, we are now one of the largest Dodge dealerships in the entire USA. In May of 2008, we proudly added the Chrysler & Jeep brands to our lineup..
We feel that we are different from most dealerships. We do not believe in spending huge amounts of money on newspaper ads, or radio and television commercials each month like many of our competitors. That would raise our costs of doing business and we would have to pass those costs on to our customers. That would not be fair. Instead, we chose to build Tempe Dodge one relationship and one customer at a time. Because of this, a large part of our business each month is from repeat and referral customers.
We truly feel that the sale of the vehicle is just the beginning, not the end. Thanks to our loyal customers, our Sales, Parts and Service Departments have grown steadily year after year. We are committed to building and maintaining relationships with our customers throughout the ownership experience. We are very proud that our customers consistently rate Tempe Dodge near the top on Chrysler’s Surveys for Sales and Service Satisfaction.
Our success begins with our dedicated employees. We want our employees to enjoy working here and feel that they are valuable members of our team. We know that happy employees will truly have a genuine interest in our customer’s complete satisfaction. Whether you come to Tempe Dodge to purchase a new or pre-owned vehicle, get service on your current vehicle or come in to buy a part, we want to provide you with the best experience possible. We want to become the auto dealership of choice for all of your transportation needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,677 reviews
December 20, 2022
Extremely unhappy with this experience. I reached out December 13th to purchase a car I found browsing Auto Tempest. I received a welcome email the next day in which I responded due to my r I reached out December 13th to purchase a car I found browsing Auto Tempest. I received a welcome email the next day in which I responded due to my recent divorce, I was credit challenged. After speaking with a couple people over a few days, I received a call saying I got an approval at which time the terms and estimated payment was outlined. I just needed to send over verifying documents in which I immediately forwarded. I was asked for stubs which I provided. I was then asked for a W2 in which I provided. I was told I’d receive a call back and would have the contract overnighted to me. I set up a ride as I can’t fly due to health reasons, returned my rental, and prepared for this new car. I hear nothing Friday, Saturday, Sunday, or Monday. I finally received correspondence (12/20) that the lender needed more verification because the stubs appeared “Generic”. I’ve worked the same job since November 2009 and have never heard my stubs were basic. What were they supposed to look like? Now they want three months of bank statements; will that look too professional? I feel as if I was given the run around because of my credit profile. How did I receive an approval if my income wasn’t verified? The owner of the company reached out to them and still a no go. What a waste of time. This was one of the more stressful buying experiences of my life. I should have listened to the one-star reviews instead of giving the benefit out the doubt and trusting the five star reviews. I’ll take my business elsewhere and you should also. More
by B530e
Employees Worked With
David Bright
December 19, 2022
I brought my 2021 Jeep Grand Cherokee L Limited in for a dead media screen. It took 5 days of waiting for my appointment (from the day I scheduled it - the shop was very busy) but the dealer had a screen in dead media screen. It took 5 days of waiting for my appointment (from the day I scheduled it - the shop was very busy) but the dealer had a screen in stock and replaced it. It works perfectly now. Per my Service Rep usually a part like that requires much paperwork and a multiple weeks wait to receive the replacement screen - but they had one and fixed my Jeep. Hopefully this isn't a recurring problem since my Jeep only has 12,100 miles on it. I'm happy with the work performed. More
by don
Employees Worked With
Craig Smith
December 14, 2022
Really nice people 👍 They Programmed a new key fob for me on Saturday when I was expecting to have to make another appointment me on Saturday when I was expecting to have to make another appointment More
by Tbeban
Employees Worked With
I believe it was Rick and I apologize for not remembering their names
December 12, 2022
Loved the Dealership Tempe Ram, I purchased my Ram 1500 Laramie that is a beast I couldn't be any happier. My salesman Bryan Lopez did a phenomenal job presenting us the truck and I fell in love with the t Laramie that is a beast I couldn't be any happier. My salesman Bryan Lopez did a phenomenal job presenting us the truck and I fell in love with the truck immediately. Great store and great people all around More
by Payson Seager
Employees Worked With
Bryan Lopez
December 12, 2022
The process was so easy and simple to go through. i was nervous about buying my first new vehicle but thanks to Bryan Lopez at Tempe Ram i enjoyed my experience. I would recommend this place to every i was nervous about buying my first new vehicle but thanks to Bryan Lopez at Tempe Ram i enjoyed my experience. I would recommend this place to everyone looking for a new truck. More
by Thomas Schultz
Employees Worked With
Bryan Lopez
December 08, 2022
Deceptive sales practice, negotiated a better price on-line after visiting and getting my trade in value. They agreed to my lower price offer only to show up to have them reduce my trade in value by mo on-line after visiting and getting my trade in value. They agreed to my lower price offer only to show up to have them reduce my trade in value by more than they lowered the price. Net loss to me. I recommend you go to any other dealer. My daughter witnessed the exchange and could not believe how dishonest they were. More
by hvnfun
Employees Worked With
Matt
December 07, 2022
My experience at Tempe Ram was excellent they got me in and out with the vehicle I always wanted. I can now tow my trailer with confidence and with style. Thank you Bryan Lopez for assisting me in my new p and out with the vehicle I always wanted. I can now tow my trailer with confidence and with style. Thank you Bryan Lopez for assisting me in my new purchase I think I will drive this Laramie 1500 forever. More
by quinton kubicek
Employees Worked With
Bryan Lopez
