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Tempe Chrysler Jeep Dodge
Tempe, AZ
1,676 Reviews
Tempe Dodge opened in the Tempe Autoplex in May 1993. We started with one basic philosophy …. to consistently exceed our customer’s expectations. Our customers have shown us great loyalty and support over the years, and because of them, we are now one of the largest Dodge dealerships in the entire USA. In May of 2008, we proudly added the Chrysler & Jeep brands to our lineup..
We feel that we are different from most dealerships. We do not believe in spending huge amounts of money on newspaper ads, or radio and television commercials each month like many of our competitors. That would raise our costs of doing business and we would have to pass those costs on to our customers. That would not be fair. Instead, we chose to build Tempe Dodge one relationship and one customer at a time. Because of this, a large part of our business each month is from repeat and referral customers.
We truly feel that the sale of the vehicle is just the beginning, not the end. Thanks to our loyal customers, our Sales, Parts and Service Departments have grown steadily year after year. We are committed to building and maintaining relationships with our customers throughout the ownership experience. We are very proud that our customers consistently rate Tempe Dodge near the top on Chrysler’s Surveys for Sales and Service Satisfaction.
Our success begins with our dedicated employees. We want our employees to enjoy working here and feel that they are valuable members of our team. We know that happy employees will truly have a genuine interest in our customer’s complete satisfaction. Whether you come to Tempe Dodge to purchase a new or pre-owned vehicle, get service on your current vehicle or come in to buy a part, we want to provide you with the best experience possible. We want to become the auto dealership of choice for all of your transportation needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,676 reviews
March 14, 2021
The people are nice and the service fast. But, the dealership shouldn't sell or recommend the RED SHIELD extended service/warranty program to anyone. Much of the repairs aren't covered by the RED SH dealership shouldn't sell or recommend the RED SHIELD extended service/warranty program to anyone. Much of the repairs aren't covered by the RED SHIELD company. I had 4 repairs done to my vehicle (various auto shops) and only 2 (the least expensive) were fixed through the RED SHIELD warranty. The other 2 were out of pocket costing me thousands of dollars to fix. Why sell a warranty if they aren't going to "warranty" anything. More
by Johnson
Employees Worked With
unknown
March 11, 2021
Brad was very easy going and helpful. He was very transparent with me about what was going on with my car which I always appreciate when getting work done on a vehicle. I felt as though I was in good transparent with me about what was going on with my car which I always appreciate when getting work done on a vehicle. I felt as though I was in good hands. More
by Graelyn
Employees Worked With
Brad
March 11, 2021
This dealer was outstanding Eddie helped us from start to finish the mechanics were very thorough and it was overall amazing experience. Thank you much! finish the mechanics were very thorough and it was overall amazing experience. Thank you much! More
by Josh Brown
Employees Worked With
Eddie
March 09, 2021
David has been my go to guy. I always schedule with him and he takes good care of me. He makes sure my jeep is in good condition and is always friendly. and he takes good care of me. He makes sure my jeep is in good condition and is always friendly. More
by lisagaudet05
Employees Worked With
David
March 08, 2021
Everything fine except the internet scheduling which was useless and phone answering needs to be simplified and more customer oriented. Useless word minimum not needed. useless and phone answering needs to be simplified and more customer oriented. Useless word minimum not needed. More
by trschultz
Employees Worked With
David Stanley
March 07, 2021
Service was quick, easy and convenient. I had compared prices for the service I needed done and Tempe Dodge Jeep Ram offered the best price. This was my first visit to the dealership and I will definitely prices for the service I needed done and Tempe Dodge Jeep Ram offered the best price. This was my first visit to the dealership and I will definitely be back. More
by mleg3730
Employees Worked With
Robert
March 05, 2021
Edward James provided great service in terms of communication of what my car needed and options. He checked in with me and was timely in getting the job done. thank you communication of what my car needed and options. He checked in with me and was timely in getting the job done. thank you More
by jwpulse
Employees Worked With
Edward James
February 24, 2021
Chris was exceptional in helping me through a minor problem with my warning lights. My previous visit was not as welcoming but this one more than made up for the past. problem with my warning lights. My previous visit was not as welcoming but this one more than made up for the past. More
by ltopps
Employees Worked With
Chris
February 21, 2021
Service advisor was very helpful and attentive to my needs and concerns. Truck had to come back a second time for warranty and recall items which is was not a big deal. Honest service advisor made my needs and concerns. Truck had to come back a second time for warranty and recall items which is was not a big deal. Honest service advisor made my visit pleasant. More
by BlueRamTempeAZ
Employees Worked With
Ryan Mertens
