Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tempe Chrysler Jeep Dodge
Tempe, AZ
1,676 Reviews
Tempe Dodge opened in the Tempe Autoplex in May 1993. We started with one basic philosophy …. to consistently exceed our customer’s expectations. Our customers have shown us great loyalty and support over the years, and because of them, we are now one of the largest Dodge dealerships in the entire USA. In May of 2008, we proudly added the Chrysler & Jeep brands to our lineup..
We feel that we are different from most dealerships. We do not believe in spending huge amounts of money on newspaper ads, or radio and television commercials each month like many of our competitors. That would raise our costs of doing business and we would have to pass those costs on to our customers. That would not be fair. Instead, we chose to build Tempe Dodge one relationship and one customer at a time. Because of this, a large part of our business each month is from repeat and referral customers.
We truly feel that the sale of the vehicle is just the beginning, not the end. Thanks to our loyal customers, our Sales, Parts and Service Departments have grown steadily year after year. We are committed to building and maintaining relationships with our customers throughout the ownership experience. We are very proud that our customers consistently rate Tempe Dodge near the top on Chrysler’s Surveys for Sales and Service Satisfaction.
Our success begins with our dedicated employees. We want our employees to enjoy working here and feel that they are valuable members of our team. We know that happy employees will truly have a genuine interest in our customer’s complete satisfaction. Whether you come to Tempe Dodge to purchase a new or pre-owned vehicle, get service on your current vehicle or come in to buy a part, we want to provide you with the best experience possible. We want to become the auto dealership of choice for all of your transportation needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,676 reviews
February 19, 2021
I really appreciated the quick and efficient way my service was handled. The work that needed to be done was clearly explained, including options/alternatives. I had a time constraint, and was assured service was handled. The work that needed to be done was clearly explained, including options/alternatives. I had a time constraint, and was assured that the work would be done on time. That commitment was meet, and I'm happy with all of the work done. Thanks! More
by kureosity
Employees Worked With
Martin Rovner
February 19, 2021
The service (especially David) is one of the Key reasons that my wife and I BOTH have Chrysler 300s. We take a lot of pride in our cars (2015 & 2019), and we have had excellent results with Tempe Chrysler D that my wife and I BOTH have Chrysler 300s. We take a lot of pride in our cars (2015 & 2019), and we have had excellent results with Tempe Chrysler Dodge Jeep Ram,. All of the service people take pride in the fast, effective, and accurate service. More
by RStone
Employees Worked With
David in Service
February 18, 2021
He was really helpful with providing excellent customer service while my car was being serviced. Also, providing contact information during the visit to contact him concerning the status of my vehicle. Tha service while my car was being serviced. Also, providing contact information during the visit to contact him concerning the status of my vehicle. Thank you. More
by asmims17
Employees Worked With
Craig Smith
February 18, 2021
No additional remarks. Service was exceptional and No additional remarks. Service was exceptional and quick. Tech was also personable would recommend to others. Will be returning to complete the reca No additional remarks. Service was exceptional and quick. Tech was also personable would recommend to others. Will be returning to complete the recall on the vehicle More
by RAYFORDD
Employees Worked With
Craig Smith
February 17, 2021
Had a clunk in my steering which ended up being a bad rack. The part was on back order so I had to bring it back a month or so later for the repair. Brad helped me with an oil leak and a windshield as rack. The part was on back order so I had to bring it back a month or so later for the repair. Brad helped me with an oil leak and a windshield as well. The windshield didn't get installed the same day and turned into a 3 day process, but that was out of Brad's control and still went smoothly with the install and calibration. More
by JB14
Employees Worked With
Brad
February 17, 2021
The service was exceptional. While I waited, I spoke with a salesman, Alex Martin about purchasing another Jeep Grand Cherokee. He was very helpful. While I am not in the market now to purchase anothe with a salesman, Alex Martin about purchasing another Jeep Grand Cherokee. He was very helpful. While I am not in the market now to purchase another Jeep I look forward to working with Alex when I am later this Fall. More
by dwdozier
Employees Worked With
Salvatore Battaglia, Alex Martin
January 06, 2021
Worst experience ever. Let me start by saying that I Worst experience ever. Let me start by saying that I love jeep and my grandfather opened the first jeep dealership in Arizona a very long time ago Worst experience ever. Let me start by saying that I love jeep and my grandfather opened the first jeep dealership in Arizona a very long time ago. My dad drives a jeep, my mom drives a jeep, we love them. BUT WE HATE THIS PLACE. Save yourself the money and the headache. They missed multiple engine issues during their inspection and did not recommend the correct items at each maintenance interval as outlined by the manufacture. Furthermore, their customer service is beyond poor. If you currently have an appointment there, I recommend that you just cancel your appointment and find another shop. And if you ever do decide to make an appointment there (which you shouldn’t) be very sure it is not with Brad in the service department. The ultimate embodiment of a male ‘Karen.’ His is the slimiest of any service writer I have ever worked with and has an attitude the size of Alaska. Just as cold too. Lastly, you will save money by avoiding this place too considering how overpriced they are anyway. $280 for spark plugs, $280 for brake fluid, $100 for air filter, and I could go on. The shop by my house is going to do it ALL for under $400. Again, do yourself a favor and go to another shop. 2021 is all about supporting businesses that support their community, and this is not one of them. More
by aincardone
Employees Worked With
Brad the Service Writer, Mike the Service Manager
January 05, 2021
I made an 8:30 service appointment brought my Jeep in for repair and was charged $150 for a part that can be purchased anywhere else for $12-$26. It took them an hour to repair it and charged me $340 labor. repair and was charged $150 for a part that can be purchased anywhere else for $12-$26. It took them an hour to repair it and charged me $340 labor. They had my vehicle all day for a somewhat simple repair. I would NOT recommend Tempe Dodge/Jeep nor will I EVER do business with them again. More
by Binx50
Employees Worked With
Service advisor / Craig
