Tempe Chrysler Jeep Dodge

Horrible Undisclosed prices added to agreed price . Swindled me into paying for a gps tracker, a service warranty that was never disclosed. Arizona tax ,(I’m f Undisclosed prices added to agreed price . Swindled me into paying for a gps tracker, a service warranty that was never disclosed. Arizona tax ,(I’m from out of state ) . Manager wouldn’t call me back after many messages was left . Brendon the general manager is not professional and is not worried about taking care of the customer or interested in make things correct. Fraudulent deals. Buyer beware More

Rude and obnoxious Scheduled my appointment with issues noted. Acted like they had no idea. Refused to honor my extended Jeep warranty insisting I had to return to deals Scheduled my appointment with issues noted. Acted like they had no idea. Refused to honor my extended Jeep warranty insisting I had to return to dealship I purchased vehicle. Visit culminated with service rep saying to me as I entered my vehicle to depart “you have understand Chrysler Jeep doesn’t work for free” that’s fine Tempe Chrysler Jeep will never get any of my money or consideration for vehicle purchase or repairs. More

Tempe Jeep Emily was very patient And understanding and took the time to explain the new features of the each car. I ended up test driving two different model Emily was very patient And understanding and took the time to explain the new features of the each car. I ended up test driving two different models with no complaints as I go back and forth on what I felt was important. Ended up buying the new 2018 Jeep Compass and she work on making sure it was in my price range. More

Superb workmanship and salesmanship As the salesman who introduced me to the Rubicon, Traivon was delighful, professional and very knowledgeable about the Jeep Rubicon that I test drove. As the salesman who introduced me to the Rubicon, Traivon was delighful, professional and very knowledgeable about the Jeep Rubicon that I test drove. He was able to answer all of my questions immediately. I bought the very Rubicon that I test drove! It's a magnificent vehicle. The actual sale handling was ably done by Sterling and Ed (from the corporate office). Both were professional, highly competent, friendly and gracious. It was a pleasure interacting with them. They made the final processing of the sale efficiently brief. More

Evaluation Emily Snelling was awesome to work with, very helpful went above an beyond to help us. She meet us an brought us to pick up our new Jeep. Emily Snelling was awesome to work with, very helpful went above an beyond to help us. She meet us an brought us to pick up our new Jeep. More

Great Experience Very pleased with the purchase experience. Emily Snelling was great to work with as were the sales and finance managers. The price point was very good Very pleased with the purchase experience. Emily Snelling was great to work with as were the sales and finance managers. The price point was very good as we had looked locally first and they could not compete. More

DECREASED RATING OF PREVIOUS REVIEW 2019-02-01 Update I do have to lower my review because of a hiccup that occurred. Tom the Finance guy didn't verify our trade in payoff and it was 2019-02-01 Update I do have to lower my review because of a hiccup that occurred. Tom the Finance guy didn't verify our trade in payoff and it was off by $6000. He re-wrote the loan and called us the next day to say he had one more thing for us to sign. It was a new loan with with a new payment adjusted for his mistake. He tried to slide it by us without telling us our payment went up almost $100 month. We were already in a binding contract and could have refused and let them try to sue us. Fortunately for him I live by honest values and we saved his xxx by signing the new document. Tom, you aren't as slick as you think and I hope this wakes you up, some folks have good values and some of you dont. Too bad your behavior dings the 5 star rating I had given the dealership. Good luck. More

After the sale the customer becomes non-existent Emily added a great element to the purchasing experience. However, after the sale, calls ate not returned. You get absolutely nowhere when trying to Emily added a great element to the purchasing experience. However, after the sale, calls ate not returned. You get absolutely nowhere when trying to schedule service purchased with the vehicle. Customer service ceases with signing of contract. More

Review is for new purchase with Emily snelling Emily did a great and job was very friendly and helpful with the purchase. The process went very smooth and overall quickly. I would recommend her and Emily did a great and job was very friendly and helpful with the purchase. The process went very smooth and overall quickly. I would recommend her and the dealership. More

Excellent service Emily was very friendly and helpful throughout the purchasing process. She was knowledgeable about the vehicle I was looking at and provided multiple Emily was very friendly and helpful throughout the purchasing process. She was knowledgeable about the vehicle I was looking at and provided multiple payment options. More