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Tempe Chrysler Jeep Dodge

Tempe, AZ

4.8
1,676 Reviews
Tempe Dodge opened in the Tempe Autoplex in May 1993. We started with one basic philosophy …. to consistently exceed our customer’s expectations. Our customers have shown us great loyalty and support over the years, and because of them, we are now one of the largest Dodge dealerships in the entire USA. In May of 2008, we proudly added the Chrysler & Jeep brands to our lineup.. We feel that we are different from most dealerships. We do not believe in spending huge amounts of money on newspaper ads, or radio and television commercials each month like many of our competitors. That would raise our costs of doing business and we would have to pass those costs on to our customers. That would not be fair. Instead, we chose to build Tempe Dodge one relationship and one customer at a time. Because of this, a large part of our business each month is from repeat and referral customers. We truly feel that the sale of the vehicle is just the beginning, not the end. Thanks to our loyal customers, our Sales, Parts and Service Departments have grown steadily year after year. We are committed to building and maintaining relationships with our customers throughout the ownership experience. We are very proud that our customers consistently rate Tempe Dodge near the top on Chrysler’s Surveys for Sales and Service Satisfaction. Our success begins with our dedicated employees. We want our employees to enjoy working here and feel that they are valuable members of our team. We know that happy employees will truly have a genuine interest in our customer’s complete satisfaction. Whether you come to Tempe Dodge to purchase a new or pre-owned vehicle, get service on your current vehicle or come in to buy a part, we want to provide you with the best experience possible. We want to become the auto dealership of choice for all of your transportation needs.
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7975 S Autoplex Loop

Tempe, AZ

85284

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Showing 1,676 reviews

December 30, 2018

Buying from Emily Snelling Emily was super patient and very well versed on Jeeps! She was great to work with! I am going to recommend her to my friends. More

by Jeepcj5nut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Snelling
Dec 31, 2018 -

Tempe Chrysler Jeep Dodge responded

Customer satisfaction is always our goal and we hope to accomplish that with you again in the future.

December 29, 2018

Bought a new used car Emily was perfect to work with! She showed us many cars and assisted us with buying a used car for the first time. She was extremely patient and so ki More

by Dodge review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
Dec 31, 2018 -

Tempe Chrysler Jeep Dodge responded

Your feedback is always appreciated, with it we are able to learn what we can look forward to investing into the betterment of our customer service. Thank you for your time and have a great day!

December 29, 2018

Poor service Going to keep this short, I would recommend not going there to buy or take your vehicle there for service. They can't be trusted on anything they say More

by Jameson
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Zach C.
Jan 02, 2019 -

Tempe Chrysler Jeep Dodge responded

Thank you for bringing this situation to our attention. First and foremost, we would like to apologize for any inconvenience we may have caused you, as well as any miscommunication that has led to your distrust in our dealership. We are discouraged to hear of your negative experience. Above all else, providing excellent customer service is our main goal and we hope you will be willing to visit us again in the future.

December 21, 2018

Painless Emily was very helpful and made the buying process very easy. First time buying new vehicle and she was pleasant and not overbearing at all. More

by Jbranney
Recommend Dealer
Yes
Employees Worked With
Emily Snelling
Dec 26, 2018 -

Tempe Chrysler Jeep Dodge responded

Thank you for taking the time in sharing your review of our dealership! We are glad that Emily was able to help you in the buying process. Enjoy your new car!

December 08, 2018

Great experience Was an easy painless deal. Easy to work with. Would recommend Emily she is great to work with and made the process easy. Wasn't sure about getting a More

by Rkgzx9leftcoast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
Dec 10, 2018 -

Tempe Chrysler Jeep Dodge responded

We feel honored that you took the time in sharing your impression about our dealership and team with us and many other potential customers. Our highest mission is ensuring complete satisfaction and to create a deal that is wonderful. With this, it is always important to have close contact with our customers.

December 06, 2018

Emily is awesome! She made this whole process easy, painless, and most importantly FUN! I had total confidence in her! Awesome person and trustworthy; p More

by chacons1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
Dec 07, 2018 -

Tempe Chrysler Jeep Dodge responded

It is always great to hear that we can serve our customers with a great experience. We will take the time and effort to build lasting relationships with our customers. We understand that the process of purchasing a new vehicle can be difficult but we pride ourselves in making it as comfortable and smooth as possible for yourself and others.

December 06, 2018

Emily was very helpful, for my first time seeing a car being processed she made it look easy & fast, she was funny and made me laugh which put me at ease! More

by AriasCz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
Dec 07, 2018 -

Tempe Chrysler Jeep Dodge responded

We take pride in providing a hassle-free experience and enjoy giving you such a positive experience! We are here for all of your service and car buying needs, and we look forward to seeing you in the future! Thanks again.

December 06, 2018

Emily was joy very professional will recommend to my friends and family made it an enjoyable process for all myself and my family thanks for all the help More

by Rubenc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
Dec 07, 2018 -

Tempe Chrysler Jeep Dodge responded

Emily is a viable staff member and we are pleased to hear she was able to make things easier for you! Have a great day!

December 03, 2018

Emily is a Christmas Miracle! I can’t say enough about how amazing this experience has been. This is my first time new vehicle shopping for myself but I have been with others when More

by Pin3Pine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Snelling
Dec 05, 2018 -

Tempe Chrysler Jeep Dodge responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Tempe Dodge Chrysler Jeep. Our team of professionals is dedicated to providing you and everyone else who visits with only the best there is to offer. It’s so nice to hear that Emily helped to make your experience such a positive one. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

December 03, 2018

Emily takes the cake! Emily made this whole buying a car experience seamless and enjoyable. The manager was able to offer an awesome deal on a Jeep Grandcherekee Overland t More

by X2blink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Snelling
Dec 05, 2018 -

Tempe Chrysler Jeep Dodge responded

We couldn’t be happier that Emily provided you with a great car buying experience. She is a true asset and we are lucky to have her on the Tempe Dodge Chrysler Jeep team. We hope you are enjoying your new vehicle, please come back to visit anytime!

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