Tempe Chrysler Jeep Dodge - Service Center
Tempe, AZ
798 Reviews of Tempe Chrysler Jeep Dodge - Service Center
I have been a customer at Tempe CJDR since 1994 and have always received excellent customer service. Recently brought my 23' Ram Limited to the dealership for a recall issue. Eddie James, my service advis always received excellent customer service. Recently brought my 23' Ram Limited to the dealership for a recall issue. Eddie James, my service adviser, was very informative about the recall and provided excellent customer service as always. Eddie gave me an approximate time the work would be completed and my truck was delivered back to me well within the time frame given. Keep up the great work. More
Service found the issue quickly and solved it by the next day with a walk in day with a walk in More
Excellent service! Outstanding customer service in keeping me updated on my vehicle. Patient in answering my questions. Outstanding customer service in keeping me updated on my vehicle. Patient in answering my questions. More
The service was fast and they took the time to address and additional issue for free. The waiting area was clean and large enough to work in without interfering the other waiting customers. and additional issue for free. The waiting area was clean and large enough to work in without interfering the other waiting customers. More
So I started at another dealership in the area to get new windshield wipers and a new FOB. Went to the place early in the morning hoping to get the car back in a few hours. None of this happened I was told t windshield wipers and a new FOB. Went to the place early in the morning hoping to get the car back in a few hours. None of this happened I was told that I needed to follow the process and they could not tell me when I would get my car back or the price for a new FOB or replacement windshield wipers. My "service person" told me he would call me and that they have a process. What a joke. Told him never mind I would go somewhere else. Ended up at Tempe Dodge etc. and was treated spectacularly by Chris Sherwood. He told me it would be about a couple hours ( it was less) and I could wait. Chris also informed me that the current FOBS I had that did not work were still registered and gave me some ideas to get them back working. Night and Day with Chris and Tempe Dodge. Really appreciate the great service. I will definitely be back. Thanks, Rick More
Precise inspection, prompt service,excellent communication by staff at the service department. My ram service was for well as always. Service has been great each time. Much appreciated!! communication by staff at the service department. My ram service was for well as always. Service has been great each time. Much appreciated!! More