Tempe Honda

The buying process was easy. Most importantly, there was no upselling from the finance representative. Most importantly, there was no upselling from the finance representative. More

It took 6 hours to get to what they said they could do over the phone. We live out of state and this was our college age daughter’s first car purchase. I called and the Conversation started at 1pm. I was over the phone. We live out of state and this was our college age daughter’s first car purchase. I called and the Conversation started at 1pm. I was clear about the make, model, and budget for a new car purchase and the condition of trade in. Also requested that the team provide clear explanations and reasonable expectations for a 21yo buying a vehicle. By 1:30p they looked at the trade in my daughter brought in and we were not able to settle on the agreement we were clear about 3 hours prior until 430p because manager was in the bathroom, manager was was out of the office, or manager was crunching numbers. By 5:30p Gage (finance) had ran the credit incorrectly and would not accept from her that she could afford the payments on her own. She was almost in tears because he recommended that she come back another day after her parents co-signed for her. She called me and had me on speaker where he presented a condescending and irritated tone when I suggested that he run it through her credit alone and accept her online paystub (not paper) as proof. He said “this is the way Honda wants it and the way my manager set it up” . He refuse to transfer me to the manager and instead reluctantly agreed to use her credit. We were not surprise that it was approved and that he didn’t attempt to clear things up. It’s unfortunate the way things turned sour as this could’ve been a more celebratory memory for a new car purchase with all that she’s worked towards. After all that stress She left the dealership at 7p with a new car and everything we said we wanted at the start of this process. More

Very straight forward they didn’t waste any time finding me a car and very reasonable prices me a car and very reasonable prices More

John was very friendly and knowledgeable. Finance was also easy to work with and not pushy at all. Love my new Honda civic. Treated very well and super quick service, on a Sunday as well! Finance was also easy to work with and not pushy at all. Love my new Honda civic. Treated very well and super quick service, on a Sunday as well! More

The best place to buy a car, the sales person was an excellent he explained everything to me and I mean everything! excellent he explained everything to me and I mean everything! More

Did not have any pressure to have to purchase. A clean and friendly environment. Michael Answered all of my questions and did his best to provide us with what we wanted. A clean and friendly environment. Michael Answered all of my questions and did his best to provide us with what we wanted. More

The staff is fantastic. They work with you iuntil you are completely satisfied. My sales agent Carl made sure I had full knowledge of every aspect of the vehicle I wanted an They work with you iuntil you are completely satisfied. My sales agent Carl made sure I had full knowledge of every aspect of the vehicle I wanted and made sure I drive away with what I liked More

The best buying experience I have had in the many years I have been purchasing vehicles have been purchasing vehicles More

Walked in with the car I wanted in stock. No upselling was nice for a change. No upselling was nice for a change. More