Tempe Honda

I purchased a vehicle from Kenny Melville. He was very good to work with, answered all my questions and got me into the car I wanted. Everyone that I worked with, even in the finance departmert were very good to work with, answered all my questions and got me into the car I wanted. Everyone that I worked with, even in the finance departmert were very friendly and proficient. I plan on going back when I need another vehicle. More

I love working with Dave because he is always very honest with me. I have had bad experiences with Toyota service departments that jacked up minor work that needed to be done into major expenses. I never with me. I have had bad experiences with Toyota service departments that jacked up minor work that needed to be done into major expenses. I never have to worry about Dave or the technicians doing that to me. More

Tempe Honda has always displayed professionalism with a great deal of courtesy. I continue to be impressed with the service department. David Hudson has a great deal of knowledge which increases my confi great deal of courtesy. I continue to be impressed with the service department. David Hudson has a great deal of knowledge which increases my confidence each time I return to Tempe Honda. It is appreciated and valued to know that I can trust the individuals working on my car. More

Went to Tempe Honda to buy a 06 Honda Civic (#18097A). As a first time buyer I was a little hesitant as to what car I wanted and how I was going to finance my car. Nacho was very friendly and patient with me a first time buyer I was a little hesitant as to what car I wanted and how I was going to finance my car. Nacho was very friendly and patient with me in deciding what type of car was ideal for me and my needs. He was well informed on the car and because he was able to speak Spanish he was able to communicate with my dad and answer any questions that my dad had. I was very happy with the service he provided and received. I am very happy with my buy. Love my car. More

I live in North Phoenix but I keep coming back to Tempe Honda because of Ken Smith. He is always friendly and professional and even when giving me "bad, but important" news I know that he is being honest Honda because of Ken Smith. He is always friendly and professional and even when giving me "bad, but important" news I know that he is being honest with me. He is an asset to the company and the dealership. I will keep coming back as long as I have this Honda vehicle and have been extremely happy with the service I have had there. Thanks Kathryn Sheppard More

Too bad your scale only goes to 5; if I could I’d give the dealership a “10!” Everybody is always so nice, & helpful. I deal exclusively with Ken Smith for service. Why? Because he’s the BEST! Ken a the dealership a “10!” Everybody is always so nice, & helpful. I deal exclusively with Ken Smith for service. Why? Because he’s the BEST! Ken always takes the time to truly listen to me and then comes up with our game plan. He always asks about my family and how we're doing. He cares and it shows. Because of Ken’s competency, attention to detail & easy going manner, we now bring our non Honda car to Tempe Honda for service too. Ken has earned my complete trust & life-long business! As I was signing up for shuttle service this morning, Tom Jetter, came up and greeted me with a big smile and a sincere “good morning!” Before I could reply, Tom said “I remember you; you went on vacation with all your girlfriends a few months ago.” To which I replied, “I sure did!” When I think of the number of people that Tom must talk to in a week, then multiply that times the number of weeks it’s been since I’ve been at Tempe Honda, it blows my mind that he remembered my face, let alone details of our last conversation. Amazing! What a great characteristic of quality customer service. These two gentlemen are just two of the reasons that Tempe Honda is a “10” in my book. More

KUDOS to Ken Smith...Such a polite, enthusiastic, helpful service consultant...I drive up from CasaGrande just to get my service done at Tempe Honda because I do not feel like a "take a number, and take a se service consultant...I drive up from CasaGrande just to get my service done at Tempe Honda because I do not feel like a "take a number, and take a seat" from him...He is on the job and a real team player...I am from the older generation and appreciate him because he is worthy of respect from me..I only wish we could clone him and scatter him thru-out the banking and business community...what a wonderful problem free world that would be...someone that works for you and cares about the outcome!! Maybe he should run for President of the U.S. More

Working with Steve Pappas was one of the most enjoyable experiences I have ever had. In fact, it was the best experience in buying a car. Steve was very patient with me and helped with any questions I ha experiences I have ever had. In fact, it was the best experience in buying a car. Steve was very patient with me and helped with any questions I had. He was very professional but most of all he knew his job. I will be sure to refer my friends to Steve. This experience was very positive. Diane Vevea More

My husband and I had a great experience working with Steve on the sales end last weekend. He was very kind, attentive and personable. He was very honest with us and offered great suggestions to help u Steve on the sales end last weekend. He was very kind, attentive and personable. He was very honest with us and offered great suggestions to help us financially. Of course, his ultimate goal is to make a sale as this is what he is paid to do, but he did not pressure us at all and gave us plenty of time to talk in private as we wanted to ensure we made the right decision for us. He seemed perfectly content to stay late, even after the place had closed for the night. We returned first thing the next morning to purchase our Ford Escape Hybrid, and he was ready and waiting to help us, answer our last few questions, and ensure our vehicle was detailed and ready for us as soon as we were done in the finance office. Doug Baty was great in helping us with the paperwork, very nice and friendly. He showed us some options for an extended service plan but did not push anything on us at all. Paperwork can be tedious, but Doug made the process painless. I was dreading car shopping as I typically don't enjoy talking to sales people, but after this experience I actually look forward to shopping for our next car (although maybe not for 2-3 years) especially if Steve and Doug are still at Tempe Honda! More

Steve made the buying experience a pleasure. I will refer anyone and everyone I meet to Steve and his dealership. Can not wait to buy my wife's car at Tempe Honda next year. anyone and everyone I meet to Steve and his dealership. Can not wait to buy my wife's car at Tempe Honda next year. More