Tempe Honda

We are so pleased with our entire purchasing experience at TEMPE HONDA! Sorry this is a bit long but I really want everyone to know about our shockingly stress free and wonderful purchasing experience at at TEMPE HONDA! Sorry this is a bit long but I really want everyone to know about our shockingly stress free and wonderful purchasing experience at Tempe Honda. Let me just say that usually I despise all aspects of shopping for a car. I stress over the total cost,the "hard sell",being made to feel as the dealer/ sales person is somehow in charge,being ripped off, and just the overall feeling of vulnerability.Not one of these fears came to fruition at Tempe Honda! We had very specific needs, not a much of a down payment,a less than perfect credit rating and needed a vehicle ASAP! My husband recently started commuting over 250 miles per day. The gas cost for his existing car was draining us and the vehicle had started to have problems. So we were in a pickle...sitting ducks to most car dealers. We arrived at Tempe Honda late in the afternoon on a Sunday. We were approached in a very non vulturous way by (our new one and only car sales consultant) Steve Pappas. He took us immediately to the car we were there to see. It was not to our liking. Steve was so genuinely friendly we just felt at ease. We explained a little about our needs and he just walked with us to the cars on the lot that he thought might be what we need. We test drove a few, all the time feeling at ease. Steve listened and verified that he was understanding all our needs. Thanks to his professionalism and just overall being one of the nicest people ever, we found the perfect used car!A car that after we will no doubt, put 100K miles on, will still be of value and we will at no time have negative equity. Steve even steered me away from some higher maintenance and higher priced cars (my low blood sugar, used but shiny BMW...luxurious Infinity)that would not have been in our best interest! We were shown the Carfax without asking as Steve wanted to verify that this was the car that had been meticulously maintained by the first owner. Steve Pappas happily stayed late at work to go over the paper work. With our credit not being the best and an existing auto loan not quite paid off, trying to finance a used car with a low down was not a 20 minute job. Steve kept us informed at every turn, calling us often and making sure we were comfortable with the loan terms and payment amount they were working to get us. This is where John Baily came in to help. He is the Finance Manager and also just the nicest guy! No pressure from John either. He explained everything on the contracts we were signing, not the usual "sign here initial here hurry up time is money" I have experienced before.Takes a very professional, friendly and trustworthy person to make you smile while signing an agreement to pay thousands of dollars! I know John and Steve worked hard and got us the best terms and lowest down payment they could.We were financed with a reputable company.These gentlemen even lowered the price a little more than they already had to help. I bothered Steve on his cell phone on his day off and he was the same friendly guy he was on the lot.We have already asked Steve to keep his eye out for a very specific type of used car for our daughter, to be purchased in a few month. We cannot imagine buying from anyone else! Ever single person working at Tempe Honda was nice and smiling. We were offered water or coffee and when my stomach growled Steve even offered me a slice of pizza. Just an overall great place with nice people! Both Steve and John called us days after the sale to make sure we were happy and see if we had any questions. We ended up with the perfect car for our needs and paid below Kelly Blue Book. We highly recommend checking here first when car shopping!Be prepared to be treated with respect and getting a very fair deal!! Just wonderful experience! Thanks to all of you at Tempe Honda! More

We started shopping to BUY a BMW. We ended LEASING an Accord. So it's been a long journey with a wonderful conclusion. I usually HATE car buying & dealing. Jim made the initial contact great via email Accord. So it's been a long journey with a wonderful conclusion. I usually HATE car buying & dealing. Jim made the initial contact great via email responses & answers. He suggested I at least try the 6 cycl (which I was deadset against doing)...and I learned how wrong I was. We got a good deal & equitable trade-in and a wonderful car that had everything I was looking for. Dutch answered all our $ questions...and explained leasing well. NO HARD SELL EVER BY EITHER. More

Upon arriving at the dealership we requested to speak to the representative we have corresponded with via the instant messenger on the dealer website. Tracy came over andbegan giving us the tour and info on the representative we have corresponded with via the instant messenger on the dealer website. Tracy came over andbegan giving us the tour and info on the vehicles we were interested in. After walking us around the lot for a while, Tracy handed us over to Jim Francini to attend to a previously set up appt. Jim took us for a test drive in the Civic EX that we ended up purchasing. Jim was able to get us the minimum we could accept for our trade, and get our payments within a range that we could afford. He was extremely helpful and attentive to our requests. Then Jim handed us over to Rich who went over financing and all the paperwork with us. Rich was very informative and provided the info in a direct and understandable manner. Throughout our whole experience Tracy came by to check in on us and see how we were doing. The teamwork that I witnessed between all of the people we dealed with made us feel more at ease and confident in our experience there. I would recommend this dealership to anyone who is interested in getting a fair deal on a quality vehicle. Thank you! More

This was actually a very smooth process and was pleased that I picked this dealership as they were all very professional, friendly and did an outstanding job to inform us of any issues beforehand, so thank that I picked this dealership as they were all very professional, friendly and did an outstanding job to inform us of any issues beforehand, so thank you all for having such a great group of people working at this dealership. More

Jim Franchini is a very customer centric and helpful individual. Dealing with Jim was probably the best car buying experience I have ever had. And, Dutch Tevel is one of the best car financing people I individual. Dealing with Jim was probably the best car buying experience I have ever had. And, Dutch Tevel is one of the best car financing people I have dealt with. It was an altogether terrific experience. More

I just want to say that this was the BEST experience we have ever had in buying a car. Ed Kellner was AWESOME!! He made us feel comfortable, didn't pressure us at all and gave us the extra time to make o have ever had in buying a car. Ed Kellner was AWESOME!! He made us feel comfortable, didn't pressure us at all and gave us the extra time to make our decision. He gave us all the information we needed and helped us make our final decision. We are so happy with what we purchased. Also, Dutch Tevel(Finance Manager) was so pleasant, warm and extremely friendly. The whole experience at this specific dealership was absolutely amazing. At the other dealerships there were threats, rudeness and a lot of pressure. I would HIGHLY recommend Tempe Honda dealership to friends and family and we are a customer for life. More

Kenny was so easy to work with, it was our best car buying experience! We felt that Kenny is someone we can trust & he did not make us feel pressured to make a decision. We will recommend Kenny to eve buying experience! We felt that Kenny is someone we can trust & he did not make us feel pressured to make a decision. We will recommend Kenny to everyone & look forward to working with him again in thefuture. Thank you! April & Kyle Purifoy More

Brian was extremely helpful and friendly. Him and Sarah worked to get us the best deal possible! They both worked to explain everything we had questionz with. Very attentive and made the process go smooth worked to get us the best deal possible! They both worked to explain everything we had questionz with. Very attentive and made the process go smoothly. They both called and followed up!! I would hhighly reccomend tempe honda to family and friends. More

It was a pleasure working with Richard Lim at Tempe Honda. They wanted my business and they worked with me swiftly to find a price and car that I loved. Working with their finance department was also Honda. They wanted my business and they worked with me swiftly to find a price and car that I loved. Working with their finance department was also a pleasurable experience. I will recommend Tempe Honda to anyone that asks me. More

The answer is we leased a Civic, bought it; it was toatled in an accident, we are now leasing a FIT fot Tempe Honda...no one else! I believe this answer your "WHY"...I guessn you want more: Tempe Hond toatled in an accident, we are now leasing a FIT fot Tempe Honda...no one else! I believe this answer your "WHY"...I guessn you want more: Tempe Honda is one of the best Dealership we have been at in the Valley; we come from a family of car dealers and know a good one from a not-so-good onee! More