Tempe Honda

Excellent customer service. Matt confirmed the availability of the vehicle we wanted and had it waiting for us when we arrived, Z answered all our questions and kept the process moving along, and availability of the vehicle we wanted and had it waiting for us when we arrived, Z answered all our questions and kept the process moving along, and Jay made the financing/paperwork process painless and entertaining. More

Easy transaction. Everyone was helpful and I was in and out in less than an hour. Great sales staff! out in less than an hour. Great sales staff! More

We have been going there for 12 years because we like Armando and the service department. We seem to get pretty good deals when it is time to trade. Our 3rd new car from them Armando and the service department. We seem to get pretty good deals when it is time to trade. Our 3rd new car from them More

They were great to work with and they toke great care of us from start to finish l well buy my next car from them us from start to finish l well buy my next car from them More

This was a great experience! Efrain, our sales person was very helpful and knowledgeable. He was extremely helpful theough the process. was very helpful and knowledgeable. He was extremely helpful theough the process. More

Do not purchase a pre-owned vehicle from Tempe Honda. In October we purchased a 2019 Certified pre owned Odyssey. The car had 19000 miles when purchased, and now 3 months later has 22,000 miles. In Decemb October we purchased a 2019 Certified pre owned Odyssey. The car had 19000 miles when purchased, and now 3 months later has 22,000 miles. In December, when we had put roughly 1500 miles on it, we noticed the car shaking when we would break. At that point the car was still brand new to us (we had not even made our first payment). A brand new car, especially certified pre-owned should not be having problems. When we brought it in to Tempe Honda today, Ian in the service center talked down to us and made us feel stupid and gave us a lecture on how to drive and break. He said the rotars were shaking because of wear and tear. At that point we had put 1,500 miles on our car, rotars should last 30,000-70,000 (and we are not even at 30,000 miles). In the end we ended up having to pay $250 for new rotors for our brand new car. In addition, our car had to have motors in two windows repaired and have the gears re-programmed. A new car should NOT be having these issues. Bottom line, only purchase a used car here if you want a used car with a list of problems (that they will make you pay to fix). More

This is the second car that I purchased from Honda and every time it has never been a hassle to pick, choose , discuss and drive off. They been great every time. every time it has never been a hassle to pick, choose , discuss and drive off. They been great every time. More

Both the seller and finance department were organized, knowledgeable, friendly without exerting a high pressure attitude. Would recommend. knowledgeable, friendly without exerting a high pressure attitude. Would recommend. More

Very satisfied with the sales and service as I I am a repeated customer with my third new vehicle purchase. repeated customer with my third new vehicle purchase. More

The sales process was good. Lou and his manger were fair and easy to work with. The young man in the finance was terrible. In retrospect I almost backed out of the deal because of his manner and attitude. and easy to work with. The young man in the finance was terrible. In retrospect I almost backed out of the deal because of his manner and attitude. Rude, condescending in hurry to rush me out of his office. Very disappointing! More