Tempe Honda

RIPOFF! DO NOT BUY USED VEHICLES FROM HERE!! You might get luckier with a new vehicle purchase but I wish you the best either way. I'm not inexperienced, I've purchased 3 cars from 3 different dealers in get luckier with a new vehicle purchase but I wish you the best either way. I'm not inexperienced, I've purchased 3 cars from 3 different dealers in the last 6 months. Anyways I got a used car from here. 1st impression is once we started the signing process as usual I was told they would go ahead and take the car back and detail it to have it ready. Cool pretty standard. Unfortunately the car looked worse. There was white streaks of crap everywhere. Its like the person just sprays everything everywhere and only wipes a few spots. It's clearly evident. All the glass had oily smudges. Crap work. Nobody can do their jobs anymore . I've ran multiple businesses and I'm telling you right now I value peoples employment but I would fire that detailer. Smh . I own 7 vehicles and trust me I've seen good detailing and bad. This is amongst the worst. So I bought the car at night . It was worse the next day once the sun came up and I could actually see. Cup holder had crap all around the rear cargo area had major animal hair all in the edges that a simple vacuuming could have taken care of. So the car had a Le bra on it. Got home and pulled it off. Front bumper was pitted bad. Paint chipped off and rubbed raw all over. Returned to address this issue. I feel like the dealership should have pulled this off prior to selling a vehicle just to have an idea what it looked like. Keep in mind they're selling it at the premium blue book value based on the car's condition be in great shape. Anyways I was met with the statement, from the 'used car manager'"that's why you don't pull the bras off." after standing my ground and pushing the issue a little bit more they did agree to paint for me, which I definitely did not expect . and although it does look better it wasn't great work. Even further they only painted the bumper and didn't touch either of the fenders that were also damaged. THANKS TEMPE HONDA!! next time it rains I'm probably going to start getting some rust spots there which is wonderful. So my next issue is now consistent with Penske dealerships which I mentioned before I recently purchased another vehicle at a different Penske dealership. I've now learned my lesson I will stay away from Penske dealerships. So they both ,after selling a vehicle , try to start pushing the extra packages like extended warranty, very common, and interior exterior protection packages, blah blah. I always avoid the warranties but this time I decided to get the interior protection. PLEASE READ:: unfortunately, just like the other Penske dealership after taking my money they conveniently never sent the work order over to the service department. Very funny how this is consistent with both dealerships. MAKE SURE if you purchase one of these don't let more than a week go by before you contact them cuz they'll never call you about it. Here's where this gets really sticky... When I scheduled to have the interior done I assumed, and was told , that they would do a complete vacuum and cleanup of the interior prior to applying the interior protection. shame on them. I got the car back and they just sprayed it right over all that dog hair that I mentioned was in the back. Sprayed it right over the crap that was still in the cup holder. And so now what am i to do? they expect me to take it back to them if I ever want to use my seven years of what I purchased AND WILL NOW PAY FOR EVERY MONTH.. but I would never return to this dealership to save my life.. smh also there was a gnarly stain in the back that I was told that none of their shampooers would be able to get out. Guess what???? Went to AutoZone grabbed a can of tuff stuff, and what do you know? Came right out. THESE PEOPLE ARE SHAMEFUL CROOKS IN MY OPINION. DON'T LET THEM TAKE YOUR MONEY. THEY ALL NEED TO GET A NEW JOB. It would have been so easy to just vacuum the car out.. jeez More

They found the problem quickly and fixed it! The Whole experience from setting the appointment to paying for service was extremely easy and well organized. experience from setting the appointment to paying for service was extremely easy and well organized. More

David Hudson is great, we have 3 Honda, worked with for many years; great guy! New look Honda sales and service area adds a positive appeal many years; great guy! New look Honda sales and service area adds a positive appeal More

Tire sensor indicator went off - needed to have tires checked before trip out of town. JP assisted and communicated the process to me effectively. Great work. checked before trip out of town. JP assisted and communicated the process to me effectively. Great work. More

Last time I bought a car was 17 years ago. Tempe Honda made it a smooth process in buying a 2020 Honda Civic. John Miller was great, since the newer cars have all the bells n whistles, he took the time to made it a smooth process in buying a 2020 Honda Civic. John Miller was great, since the newer cars have all the bells n whistles, he took the time to show me how to operate everything. Even told me to stop by when ever I need to for anything else I can't figure out. That to me is above and beyond. Thank you John!. More

John was fantastic! Knowledgeable, patient, and very helpful. I appreciate John taking the time to show me the used and new Honda Civics and Accords helpful. I appreciate John taking the time to show me the used and new Honda Civics and Accords More

Good Experience Easy to make an appointment, pleasant people who were prompt and knowledgeable. I felt very comfortable in the surroundings provided while I waited fo Easy to make an appointment, pleasant people who were prompt and knowledgeable. I felt very comfortable in the surroundings provided while I waited for my car to be serviced. More

Service was good, staff was friendly and my car issues were fixed. Unfortunately it took them 80mins after my appointment time to start working on the car even though I was told I had the first appointme were fixed. Unfortunately it took them 80mins after my appointment time to start working on the car even though I was told I had the first appointment of the day. Likely will not return More

Excellent people, facility and very friendly. I would come from Mesa to Tempe for service because they were just that good. I would recommend to all. come from Mesa to Tempe for service because they were just that good. I would recommend to all. More

Great buying experience. Communication was non stop and sales was upfront with prices. Professional team that works together to give you the best service. Happy with my car. Thanks again sales was upfront with prices. Professional team that works together to give you the best service. Happy with my car. Thanks again More