
Tempe Honda
Tempe, AZ
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Sales Review I called sales. Tommy gave me the info I was looking for. After initial research, I didn't hesitate to call him back on his personal cell phone. I li I called sales. Tommy gave me the info I was looking for. After initial research, I didn't hesitate to call him back on his personal cell phone. I liked him. Getting his cell number made a big difference. In addition, he was quick sending (texting and emailing) vehicle info. After purchasing the vehicle from him, he went over the vehicle in GREAT detail. That was extremely good. (Saved me a lot of time from reading the manual) I am grateful. Thank you Tommy More
Attentive to customer's needs Although the time of my arrival for a service appointment coincided with a high volume of drop-offs and pickups, I was not ignored and I appreciated t Although the time of my arrival for a service appointment coincided with a high volume of drop-offs and pickups, I was not ignored and I appreciated the general attentiveness of the service department team. The wait for the consultant was reasonable. The service consultant was very friendly, listen well and answered my questions fully. I feel I was treated "special". I waited for the service to be completed, which was done as promised. Consultant visited with me in the lounge to provide an update on progress of work on the car and at the end unexpectedly for me accompanied me to check-out. More
ease of communication I was greeted right away upon entering the service drive. My service advisor for the day was Zachery Harris. I had been there a few days prior for a I was greeted right away upon entering the service drive. My service advisor for the day was Zachery Harris. I had been there a few days prior for an routine oil change. Upon that visit I was advised of the recommended additional service. Zachery kept me informed along the way.. More
Tempe Honda- From the initial contact with setting up the appointment to dropping my vehicle off. The gentlemen I encountered were quick, knowledgeable & customer service driven! appointment to dropping my vehicle off. The gentlemen I encountered were quick, knowledgeable & customer service driven! More
Regular service on my vehicle Service easy to schedule, and completed in a reasonable amount of time. Comfortable waiting area, in spite of renovations in progress. Even some refre Service easy to schedule, and completed in a reasonable amount of time. Comfortable waiting area, in spite of renovations in progress. Even some refreshments, service advisor Cesar friendly, polite, and presented potential work recommendations without pressure. An excellent representative. Car wash is a great touch. More
Everyone was very friendly, helpful, and efficient. I was very happy with the fast service, as I was without AC. Something you cannot be without! They took me home and brought me back and even my driver was very happy with the fast service, as I was without AC. Something you cannot be without! They took me home and brought me back and even my driver was so nice! That helped me to manage what little time I had! More
Everything went very smooth. Richard was very professional and helped me make my car selection. He also followed up after the sale to make sure everything was still good. professional and helped me make my car selection. He also followed up after the sale to make sure everything was still good. More
Service Level Very easy to deal with, and listened to what I was wanting to do. I did like the fact that I did not feel pressured. Very easy to deal with, and listened to what I was wanting to do. I did like the fact that I did not feel pressured. More
Smooth Transaction Sales is nice and easy goingQuick response. Test drive experience is good. Very smooth transaction. Finance department is very helpful and no pushing. Sales is nice and easy goingQuick response. Test drive experience is good. Very smooth transaction. Finance department is very helpful and no pushing. Start up train is good too. More
David Hudson The primary reason that I continue to service my 4 hondas & 1 toyota at Tempe Honda is David. His customer service is excellent. He really know me, The primary reason that I continue to service my 4 hondas & 1 toyota at Tempe Honda is David. His customer service is excellent. He really know me, my cars & my family; & takes great care of us. I trust him, & his advice. Thank You, Raj Desai More