Tempe Kia

Jairo was my contact at this visit. He was extremely nice and professional. I was just in for an oil change and my wait was only about a half an hour! He was extremely nice and professional. I was just in for an oil change and my wait was only about a half an hour! More

Scott and the staff I deal with (Nick & Paula) are truly exceptional and have always taken care of me. Truly appreciate it. exceptional and have always taken care of me. Truly appreciate it. More

Great experience. Noel kept me informed, explained everything, and my car was done in less time than expected. I would definitely go there again. Noel kept me informed, explained everything, and my car was done in less time than expected. I would definitely go there again. More

My service consultant was Jairo. He was attentive to my concerns and addressed each one. He and the service team brought some new concerns to my attention that explained an increas He was attentive to my concerns and addressed each one. He and the service team brought some new concerns to my attention that explained an increasing noise I have heard for years. When I complained about it to other service consultants - it was ignored. The fact that Tempe Kia found the problem and offered an explanation of the need for repair was great. Even better is no longer hearing the noise. I also requested a repair that was found unnecessary. Jairo stated they tested my concern and found no need for repair. It's refreshing to find a team that isn't focused on unnecessary repairs to pad their coffers. Lastly, I needed to rent a car. Hertz was not the most helpful. Jairo didn't complain or berate Hertz. Jairo simply provided me a refund of the money Tempe Kia allows for the rental. I want to give special credit to Jairo. He is an avid listener, helpful, patient and pleasant. THANK YOU JAIRO! More

They got me scheduled quickly and did an inspection of my vehicle, washed it and got it back to me in the timeframe they said! vehicle, washed it and got it back to me in the timeframe they said! More

Everyone there is always very helpful and willing to go the extra mile for the customers the extra mile for the customers More

I purchased a 2022 kia k5 from tempe kia. I also had all of my service done there. On my last oil change they tech decided it was not important enough to tighten my drain plug. The service ma I also had all of my service done there. On my last oil change they tech decided it was not important enough to tighten my drain plug. The service manager never called all contact was done through email. The desk manager was rude and dismissive. I even sent an email to the general manager on April 19th it is now May 2and received no response. They did replace the engine and paid for my rental. I asked if this was going to be reported to carfax and was told they did not know. I was even considering purchasing and upgraded k5 but they would not even talk about it. I did find our the same model car that I was considering buying from them was $4000 cheaper at Gilbert kia. More

Great Service, wonderful service advisor will suggest this location to my friends and family to visit this location to my friends and family to visit More

The service was GREAT! !! I did not get the salesman's name but I was extremely happy with his service. He was very helpful and patient with me, doing his best to put me in !! I did not get the salesman's name but I was extremely happy with his service. He was very helpful and patient with me, doing his best to put me in a vehicle that I was pleased with. I was also extremely happy with the finance gentlemen who was also very, very helpful. I did not feel pressured with the persons I worked with and for that I am very grateful. I have no problem referring Tempe Kia to my friends and acquaintances. Thank You for all you did to provide me with such great service. More