
Tempe Kia
Tempe, AZ
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My experience with the dealership was phenomenal. Paula was very very friendly and kept in constant contact with me updating me daily for over a month on the status of my engine and injector replacement. was very very friendly and kept in constant contact with me updating me daily for over a month on the status of my engine and injector replacement. Again the dealership was fantastic but Kiausa.com CS was xxxxawefull! Very disappointed in the email system used by KiaUSA for customer service. More
Love working with Paula, she is down to earth and knows her stuff. The car was done faster than I thought and they called me right away. I only with they had a loaner car like most dealerships have when h her stuff. The car was done faster than I thought and they called me right away. I only with they had a loaner car like most dealerships have when having to drop it off for a couple hours More
UPDATE: Got rid of the vehicle! Fortunately for me, I will not be a repeat customer. Don't be fooled by the fake reviews-- they pressure you to review at the dealer and most people aren't bothered by upd will not be a repeat customer. Don't be fooled by the fake reviews-- they pressure you to review at the dealer and most people aren't bothered by updating it. It's really too bad-- the vehicle, other than being lied to about wasn't bad-- the management and aftercare team is abhorrent. Lied to throughout process. Asked to come in for follow up meeting with Chuck Flair and Frankie. Chuck was unprepared and could not have cared less-- he was more concerned with his outlook and sipping his latte while not even turning music down. Katelyn (GM) has assured me that low oil from the factory is normal and they are not responsible for topping that off. Most unprofessional car buying experience I've ever had followed up by complete disrespect and lack of care. More
My service experience was excellent on 03/29. The waiting room was very relaxing and the Service Advisor was very professional! Thank you for your continued great service!! waiting room was very relaxing and the Service Advisor was very professional! Thank you for your continued great service!! More
We have been with this dealership for the past 20 years and wouldn't change for anything. They just get better and better at servicing my vehicle and at customer service. and wouldn't change for anything. They just get better and better at servicing my vehicle and at customer service. More